Buying hearing aids without a prescription offers several benefits, including fewer doctor visits, lower prices, and greater convenience. Still, choosing a pair of the best OTC hearing aids isn’t always straightforward. There are many factors to consider, and we worked to understand what is most important to our readers. In our survey of hearing aid users, sound quality was easily the most important feature.¹ A distant second was price. Lexie hearing aids do a nice job of balancing the two.

The Lexie brand offers four basic models of behind-the-ear (BTE) and receiver-in-canal (RIC) hearing aids. All of them cost less than $1,000, a fraction of what you’d pay for prescription hearing aids. For that amount, Lexie delivers high-quality sound and several other desirable features you might not expect from such an affordable hearing aid option. Our Lexie hearing aids review explains the differences among the models and the pros and cons of each. 

Why we recommend Lexie hearing aids 

Lexie hearing aids are durable, discreet, and offer high-quality sound for a bargain price. The company also provides lifetime support from professional audiologists for your Lexie hearing aids. 

Our testers gave these hearing aids the highest possible rating for sound quality (5/5) and reported they were the best among any OTC hearing aids we tried. The models we tested incorporated Bose hardware. Lexie partnered with Bose, a company known for its premium audio systems, in 2022. 

We were also impressed by the comfort and discreet fit of the Lexie hearing aids, as well as the ease of use of the Lexie app. With a range of models showcasing features from self-fitting to Bluetooth streaming, Lexie offers a hearing aid to suit many different needs and budgets.

Lexie

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• Top sound quality
• Lower prices

• Rechargeable and disposable options
• Professional audiology support for the lifetime of your hearing aids

Comparing Lexie hearing aids

*BTE: Behind-the-ear; RIC: receiver-in-canal

Understanding Lexie hearing aid models

Lexie Lumen: The entry-level model

The Lexie Lumen is a traditional behind-the-ear (BTE) model and the brand’s most affordable option. These hearing aids do not have Bose hardware, although we did not test them, so we cannot comment on the sound quality. They are slightly larger and more noticeable than the brand’s receiver-in-canal (RIC) hearing aids. Features include noise cancellation, six preset listening programs, and app control, including Autofit. Lexie Lumen are the only hearing aids from the brand with a choice of four colors. If you’re looking for a basic and affordable BTE option, the Lexie Lumen could be a good choice.

Lexie Lumen

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• Type of hearing aid: RIC

• Degree of hearing loss: Mild to moderate

Lexie Lumen features

• Noise-canceling technology: Yes
• Battery type: Disposable (312)
• Battery life: 3–10 days of 16-hour wear
• Bluetooth compatible: Yes, no streaming
• Trial period: 45 days

Pros and cons

Pros

• Budget-friendly
• Pairs with Lexie app for better customization
• Comes with six preset environments
• Lexie Expert support

Cons

• No music streaming or call connection
• Only available with disposable batteries

What’s different about the Lexie Lumen

The Lexie Lumen hearing aids are one of the best value OTC hearing aid options on the market, costing only $299 per pair. In contrast, other over-the-counter hearing aid brands sell devices for $2,000 or more. The Lexie Lumen doesn’t include the Bose sound system that makes the B1 and B2 Plus models stand out. But it does offer features typically found only in pricier models, such as an app for customization and a telecoil (which lets you connect to “audio loops” in public places like airports so you can hear announcements better).

Setting up Lexie Lumen hearing aids is a quick and straightforward process. The user manual and a mobile app guide new users through the setup process for their hearing aids. The process begins with a short in-app hearing test. After completing the test, which takes about five minutes, the hearing aids automatically calibrate to your results. 

It’s worth noting that we recommend you first get a hearing test done in person at a hearing clinic if you’ve never had one before. That test will diagnose any issues with your hearing as well as assess your degree of hearing loss. In-app or online hearing tests only assess your degree of hearing loss—they can’t diagnose any issues.

The Lexie Lumen features six listening settings for various environments: everyday, noisy indoor, outdoor, music, telecoil, and companion mic. For a pair of hearing aids costing only $299, these settings are rare. But if you want more advanced sound processing, you’ll need to upgrade to the Lexie B1, which has Bose hardware. If you want Bose hardware and even more advanced features, you’ll want to check out the B2 Plus, which is the only model offering both rechargeable batteries and Bluetooth streaming. 

Lexie B1: The mid-level self-fitting model

The original RIC model from Lexie, the B1, uses Bose hardware for superior sound quality (the best our testers experienced). It features a discreet design that fits comfortably and securely in the ear. You can control the B1 by connecting it to the app, but the B1 can’t stream Bluetooth audio, and it uses disposable batteries.

Lexie B1

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• Type of hearing aid: RIC

• Degree of hearing loss: Mild to moderate

Lexie B1 features

• Noise-canceling technology: Yes
• Battery type: Disposable
• Battery life: 3-10 days of 16-hour wear
• Bluetooth compatible: Yes, no streaming 
• Trial period: 45 days

Pros and cons

Pros

• Bose technology for superior sound processing
• Can fine-tune sound adjustments using the app
• Directional microphones for better listening experience

Cons

• Only disposable batteries available
• No Bluetooth streaming

Our experience with the Lexie B1

The mid-range option from Lexie, the B1, is the least expensive RIC model ($649 per pair). It doesn’t have all the upgrades of the B2, but does share a discreet look and Bose hardware for clear, consistent sound. “This was my favorite sound quality out of all the devices,” said one of our testers. “The ability to change the bass really helped with the ‘tinny’ sound that most hearing aids have. I was able to boost the bass, and it took away that robotic, unnatural sound.”

Our testers loved how these discreet hearing aids fit, and gave them perfect scores (5/5) for comfort and movement. “These hearing aids are the best fit out of all the ones I have tried,” said one tester. “They are also the most comfortable. I really like how the wire is snug, and it helps conform to my ear and keep the hearing aids in place. With my long hair, it is almost impossible to recognize the wire as a hearing aid. The part that goes behind the ear is visible when hair is up but still very discreet. It feels light, and it’s not digging into my ear.” Testers commented on how well the B1 hearing aids stayed in place. “When I talk or chew, I don't feel them budge at all,” said one. “They seemed to fit very well. There was no whistling or feedback from the device.”

The B1 connects to an app via Bluetooth but, unlike the B2, can’t stream music or take calls. For the most part, our testers had no issues with the app. “The initial configuration was a breeze,” said one. “There are clear sections that help you adjust things like volume and bass. I love how you can customize the treble versus bass in the app. This is a new feature I have not seen in all the other hearing aids I have used. For people with low-tone hearing loss like myself, sliding the setting more toward amplifying bass makes the sound quality more natural. Sliding it toward the higher treble range makes the sound more ‘tinny’ or unnatural.”

Another difference between the B1 and B2 hearing aids: the B1 uses disposable batteries, not rechargeable ones. “It's very easy to turn on because they switch on automatically once the batteries are inserted,” said one tester. “But you have to open up the battery cage to turn off the hearing aids. With most devices, you can do this on the app, but since these have an external battery that is the only way to fully shut them off. This might be one aspect of these hearing aids that people may not like.”

Still, for someone looking for quality sound, comfort, and ease of use, the Lexie B1 hearing aids may be a solid option. “I like the fit. They feel secure, comfortable and that they would be discreet with my long hair,” said one tester. “The app was intuitive and easy to use once I got it connected.”

Lexie B2 Plus: Most advanced model, with Bluetooth streaming

The Lexie B2 Plus is the highest-end model from the brand, and the only one with Bluetooth streaming and on-the-go charging (meaning the charger holds an extra 18 hours of power). We found the sound quality to be excellent, the design discreet, and the fit comfortable and secure.

Lexie B2 Plus

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• Type of hearing aid: RIC

• Degree of hearing loss: Mild to moderate

Lexie B2 Plus features

• Noise-canceling technology: Yes
• Battery type: Rechargeable
• Battery life: 18 hours (charging cases provides one additional charge)
• Bluetooth compatible: Yes
• Trial period: 45 days

Pros and cons

Pros

• Bose sound technology
• Bluetooth streaming 
• Well-designed app
• Charging case holds extra 18 hours of battery life

Cons

• Most expensive model
• Not compatible with all Android devices

Our experience with the Lexie B2 Plus

The Lexie B2 Plus hearing aids are the brand’s highest-end model, and for good reason. They have a number of features that set them apart from the other Lexie models. The B2 Plus is Lexie’s only rechargeable hearing aid, and the only one with Bluetooth streaming (the B1 can connect to the Lexie app with Bluetooth, but can’t stream audio). Our testers liked just about everything about these hearing aids, and felt they offer a great value. 

Testers commented that these RIC hearing aids were discreet and comfortable. “There is just a small wire visible from the front,” said one tester. “The device tucks all the way behind the ear, and is easily covered with hair. It's comfortable and stable. I did jumping jacks, ran in place, bent over, and did some yoga. I didn't feel any movement from the devices.” 

Testers noted finding the right dome fit helps to keep the hearing aids in place, and changing the domes was a simple process. “Taking a dome off is pretty easy,” said one tester. “A new dome slides right on. The switching process took about 30 seconds. Once I found the right fit, they stayed comfortable for the entire testing period.”

You can operate the Lexie B2 Plus hearing aids by pressing buttons on the hearing aids themselves or using the smartphone app. Testers were satisfied with both methods. Many smaller hearing aids can feel delicate or difficult to use for people with dexterity issues. Not these, testers said. “They feel sturdy,” said one tester. “When I was putting them on I didn’t feel like I had to be extra careful. I feel comfortable pressing buttons without feeling like I may break it.” 

Our testers also enjoyed using the app, which allows adjustments you cannot make directly on the hearing aid. “You can use the buttons on the hearing aids to switch modes, but it doesn't indicate that it happened. You can only see that in the app,” said one tester. “You can mute ears individually, and add volume to the ears individually. However, that feature is mostly on the app.” 

Testers also liked the ability to save up to 10 personalized settings in addition to the four presets in the app. They noted that in addition to controlling the hearing aids, the app also lets users buy replacement parts like wax guards and domes. It has a comprehensive help section, including an option to video call with an expert.

Our testers gave Lexie the highest rating for sound quality of any of the OTC hearing aids we tested. “I really liked these hearing aids, the sound quality was great, and the app was very impressive,” said one of our testers. The Lexie B2 Plus hearing aids have the ability to stream music and take phone calls, and testers said the sound quality for both features was good, but does require being near your phone. “The sound quality was good if I was right near my phone,” said one. “For phone calls, the hearing aids do not have a microphone on them, so I needed to be near my phone. Someone called me while I was testing, and the transition to voice call through the hearing aids worked seamlessly.” 

One of our long-term testers liked the convenience of calls streaming directly to the hearing aids, but found navigating them on the app a little tricky. “I'll be sitting there and the call is coming through and I sometimes struggle to figure out how to get back to the home screen,” they said. 

If you are not a fan of using a smartphone or app to operate your hearing aids, you may prefer one of Lexie’s other models. But for the B2 Plus hearing aids, our tester said, “You really want to use the app, so this is a better fit for someone who has a smartphone and likes using it.” 

Lexie customer service

The Lexie customer experience

• Warranty and trial period: 45-day risk-free trial and a one-year warranty
• Financing: Available through Klarna or Affirm
• Customer service:
  • By phone: 799-255-5788 (Monday to Sunday, 9 a.m. to 8 p.m. ET)
  • By email: support@lexiehearing.com
  • Via text: 779-212-7090

Warranties

Lexie includes a standard one-year manufacturer’s warranty on all its hearing aids. That protects against design, materials, or workmanship defects.

You can add a Protection Plus plan ($72–$180 depending on the device). This covers accidental damage to your hearing aids for up to two years after purchase. Lexie will repair the devices at no cost. The protection plan also allows you to replace lost, stolen, or irreparable devices for a reduced cost per pair ($240 for the Lumen, $360 for the B2 Plus).

The brand also offers optional upgraded coverage through Lexie Club for $10/month. This service extends the standard warranty to two years and offers protection against accidental damage. Lexie Club members also receive a 25% discount on all future hearing aid purchases from the Lexie site, double Lexie Rewards points, and a free gift (a carrying case for the B2 or B2 Plus and a hearing aid dryer for B1 and Lumen users).

Lexie hearing aids costs and purchasing options

Lexie’s lowest-priced hearing aid, the Lexie Lumen, is $299, and the highest-priced one, the B2 Plus, is $999. Most insurance plans, including Medicare Part A and Part B, do not cover the full cost of hearing aids. Medicare Advantage (Part C) may cover some of your hearing aid costs.² If you have a health savings account (HSA) or flexible spending accounts (FSA), you may be able to use those to buy hearing aids. Check with your insurance provider to see what’s covered. Lexie allows you to use that as an option at checkout. 

Lexie also offers financing through Klarna and Affirm, but be aware that interest rates can go as high as 30%. It also offers a 10% discount to veterans.

Lexie’s website also has an outlet store where it sells discontinued and refurbished models at lower prices. These products include the same 45-day trial period and one-year warranty Lexie offers on all its devices.

Comparing costs of Lexie hearing aids

Where to buy Lexie hearing aids

Lexie sells its hearing aids directly to the consumer from the website and through retailers, including Amazon, CVS, Walmart, and Walgreens. 

Some Lexie devices have in-app hearing tests. These may be helpful for setting up your Lexie hearing aids, but they are no substitute for an exam with a qualified hearing specialist. An initial hearing evaluation can help rule out other medical issues and determine the degree of hearing loss you have and what the best hearing aids are for your needs. Lexie OTC hearing aids are for mild to moderate hearing loss only.

Lexie setup and daily use

Our testers had very little trouble getting their Lexie hearing aids up and running. The manual includes diagrams and detailed instructions, and the Lexie app also guides you through the process. “The app and device are very easy to use, so the initial configuration was a breeze,” said one tester of the B1. 

The only snag our testers hit was when initially pairing the Lexie B1. “My phone was reading the Lexie hearing aids, however, the app did not detect them,” said one tester. “I had to pull out the battery and turn my Bluetooth off and on again to try and get it to recognize the hearing aids. After four unsuccessful tries it finally connected to the app. I haven't had issues since the initial connection.”

Testers for the Lexie B2 found it simple to fit and pair their devices. “Connecting to the app worked just as I expected it to,” said one. “The app has a lot of good instructions and information. It takes you through the process of fitting the hearing aids step-by-step. It was easy to place them in the ear, even without a mirror. The way the wire is bent guides the dome into place. I got it to fit securely on the first try.” One tester of the B2 Plus did note the app instructs you to put the hearing aids in, then tells you how to connect them so then you need to take them back out. Otherwise, the setup was straightforward.

Testers felt the Lexie B1 and B2 Plus were discreet, comfortable, and secure to wear. They also enjoyed the features and controls on the app, although the B1 uses disposable batteries that must be removed to turn the device on and off. Testers found changing the domes and wax guards to be fairly straightforward, although those with vision or dexterity issues may run into issues. One thing to note is Lexie devices are not highly rated for water resistance, so if you live in a humid environment or plan to wear your hearing aids around water, these may not be the best option for you. 

The Lexie app

Lexie provides a free app for iOS and Android smartphone users. Using the app for the B1 was generally a positive experience for our testers. “This is one of the best apps among the hearing aids we've tested, and it's really intuitive and helpful,” said a tester of the Lexie B2 Plus. “The app gives clear instructions and is very helpful in walking users through the steps to set up and explore different settings.”

Testers of the B1 agreed. “The app took no time to find and download,” said one. “When I first opened the app, it gave clear instructions on how to find my hearing aids and connect them to my phone. All I had to do was connect the hearing aids through Bluetooth and then the app found them for me. It then gave in-depth instructions on how to use and operate the hearing aids.” One tester did have trouble connecting the B1 hearing aids to the app at first, but said that issue never came up again after the initial setup. 

Testers were comfortable using the app to control their devices, and especially liked the ability to control bass and treble. “The app is really clean and intuitive to use,” said one of our B1 testers. “I like how you can change or set your environments with the settings you like. You can customize the settings, change the name of the setting, and then the photo so it's easy to recognize.” Although the B1 has manual volume controls, our tester preferred to use the app.

“The features were great!” said a tester of the B2 Plus. “They allow you to adjust volume, tone, and change to different environmental settings. You can adjust between each ear, and even add noise control. There are special features for tinnitus to help cancel out any kind of ringing or other symptoms. The app also tracks battery life and allows you to contact support right from your phone instead of finding a help number online or in the manual.” 

Lexie accessories

Lexie hearing aids come with a carrying case for disposable battery models or a charging case for the B2 Plus with cable, extra domes and wax guards, cleaning tools, and a manual. Disposable battery models (the B1 and Lumen) come with batteries. You can purchase replacements of these items, RIC wires, and optional accessories, including:

• A hearing aid dehumidifier ($15): Lexie devices are not highly rated for water resistance. They have an ingress protection (IP) rating of 67, meaning it’s protected against dust and immersion in water up to 1 meter deep for 30 minutes.³ To protect your hearing aids, the company recommends you use a dehumidifier. Lexie Lumen or B1 users can purchase an electric dryer ($59) instead.
• Companion microphone ($129). Users of the Lexie Lumen may prefer this external, clip-on microphone to help with noisy environments such as lecture halls and open spaces.

Keep in mind that to apply Lexie Rewards points to your purchases, they must be made through the app.

Are Lexie aids right for you?

Lexie hearing aids are made for adults with mild to moderate hearing loss. They are all BTE- or RIC-style hearing aids. The B2 Plus uses rechargeable batteries, and the other models use disposable batteries. Lexie is known to be a brand with great sound quality, partly for its partnership with Bose. It makes comfortable, discreet, and affordable OTC hearing aids. 

Our testing found Lexie hearing aids to be a good option for those who prefer a somewhat discreet hearing aid with good sound quality, and who are comfortable with using a smartphone app. When deciding whether to purchase Lexie hearing aids, consider the following questions:

• What is your budget? OTC hearing aids can range from several hundred to several thousand dollars. Lexie offers affordable BTE and RIC hearing aids with some advanced features. If you want a more affordable hearing aid, Audien makes several. You can read more about them in our Audien review. You can also consult the NCOA BenefitsCheckUp® to find programs in your area that may help you pay for hearing aids.
• How severe is your hearing loss? Lexie OTC hearing aids are designed to treat mild to moderate hearing loss. If you have severe to profound hearing loss, you must visit an audiologist or hearing clinic to get prescription hearing aids. 
• Do you care if people can see your hearing aids? Lexie’s BTE and RIC models are minimal in design. But they can still be seen, especially if your hair does not cover the battery pack. If you want a truly invisible look, you can read about the options in our roundup of the best invisible hearing aids. Eargo was our pick for the best invisible hearing aid. Learn more in our Eargo hearing aids review.
• Have you worn hearing aids before? If this is your first time wearing hearing aids, you may need a longer time to adjust to them. Lexie only offers a 45-day trial period, but Jabra has a 100-day trial period. You can read about them in our Jabra hearing aid review.
• Are you picky about style or color? The Lexie Lumen comes in four color choices, but the other models only come in one color. So if color choice is important to you, you may not be satisfied with the limited selection. 

Frequently asked questions

How much do Lexie hearing aids cost?

Lexie hearing aids cost between $299–$999 per pair, depending on the model.

Where can I buy Lexie hearing aids?

Lexie sells its hearing aids and accessories directly from its website and through retailers including Amazon, CVS, Walmart, and Walgreens. 

Are Lexie hearing aids good?

Our tests found that Lexie makes good quality OTC hearing aids with top-rated sound and connectivity. The company also offers a 45-day trial period on its hearing aids, so if they don’t work for you, you can return them.

Questions? Email us at reviewsteam@ncoa.org.