Jabra Enhance Hearing Aid Review 2025: Everything You Need to Know About This Top OTC Brand
Jabra offers affordable hearing aids with Bluetooth streaming and support from hearing specialists. Read our Jabra Enhance review to learn more.
- Jabra Enhance Select hearing aids are easy to set up using the Jabra Enhance mobile app, deliver excellent sound quality, and have a comfortable fit. They’re one of the best OTC hearing aids on the market.
- The cost for Jabra Enhance Select hearing aids ranges from $995–$1,995 per pair before discounts.
- Jabra Enhance Select hearing aids have a 100-day money-back guarantee and a one-year warranty covering loss or accidental damage.
- The company offers three OTC hearing aids for mild to moderate hearing loss. They also have a prescription option for mild to profound hearing loss. Jabra’s prescription hearing aid is only available at Costco.
NCOA is committed to helping everyone age with dignity. That’s why we test and recommend products we believe can help you live a healthier life. We’ve spent more than 5,000 hours researching hearing aids to give you the most accurate product reviews. To find the best hearing aids, we:
- Consulted with audiologists, hearing instrument specialists, and aging care experts
- Put more than 50 hearing aids through a series of 21 different tests
- Mystery shopped more than 20 brands
- Surveyed hundreds of older adults who use hearing aids
- Interviewed experts on hearing loss
- Sent hearing aids to our friends and family members with hearing loss to provide long-term testing notes
- Read thousands of verified customer reviews
We’re constantly testing new hearing aids to give you the most accurate and up-to-date recommendations.
Read more about our hearing aid review methodology.
Out of the 28.8 million U.S. adults with hearing loss who could benefit from hearing aids, less than 30% use them.1 This is often due to factors like cost, stigma, and limited access to care.
Over-the-counter (OTC) hearing aids, such as those sold online by Jabra Enhance, make it easier for people to afford and access hearing aids. The brand offers several OTC options with mild to moderate hearing loss. Some of Jabra’s OTC hearing aids include lower-cost devices for everyday listening. OWhile other Jabra hearing aids have more advanced options with personalized features and a discreet design. For those with severe or profound types of hearing loss, Jabra also offers a prescription model. Jabra’s prescription hearing aids must be professionally fitted by an audiologist or hearing aid specialist at Costco.
Jabra Enhance offers a free online hearing test to check your level of hearing loss. Still, we recommend getting an in-person hearing exam at a hearing clinic to rule out any underlying issues hearing aids can't treat.
Why Jabra Enhance hearing aids are our top pick
Jabra Enhance offers a selection of hearing aids that combine quality and excellent customer service at a competitive price. During testing, we found the hearing aids are easy to set up and use, have strong Bluetooth connectivity, a long battery life, and clear, natural sound. We also like Jabra hearing aids’ 100-day money-back guarantee. Jabra also offers the option to upgrade your package to include three years of one-on-one video support with a licensed hearing specialist to personalize your listening experience. All of these factors make Jabra one of the best OTC hearing aids.
- No in-person consultation necessary
- Three years of audiology support with premium package
- 100-day risk-free trial
- All models offer Bluetooth streaming
Comparing Jabra Enhance hearing aids
| Enhance Select 50R |
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| OTC or prescription | OTC | OTC | OTC | Prescription |
| Hearing aid type (BTE, RTE, CIC, etc.) | Receiver-in-canal (RIC) | Mini RIE | Micro RIE | Micro RIE |
| Battery type (disposable or rechargeable) | Rechargeable | Rechargeable | Rechargeable | Rechargeable |
| Bluetooth | Yes | Yes | Yes | Yes |
| Hands-free calling? (yes or no) | No | Yes | Yes | Yes |
Understanding Jabra Enhance hearing aid models
Jabra Enhance Select 50R
The Jabra Enhance Select 50R model is the least expensive option in the brand’s OTC lineup. It offers basic noise reduction features and Bluetooth streaming for calls and music. The 50R may be a good option for people who want a simple hearing aid for everyday use, like chatting with family or watching TV.
Jabra Enhance Select 50R
- Type of hearing aid: Receiver-in-Canal (RIC)
- Type of hearing loss: Mild to moderate
- Noise-canceling technology: Yes, background noise reduction
- Battery type: Rechargeable
- Battery life: 24 hours
- Bluetooth compatible: Yes
- Trial period: 100 days
Our experience with the Jabra Enhance Select 50R
The Select 50R OTC hearing aids are comfortable, lightweight, and easy to use. They feature a standard receiver-in-canal (RIC) design, with a small casing behind the ear and a receiver in the ear canal. The two are connected by a thin, clear wire. Our testers found the device particularly comfortable, noting its lightweight design makes them feel like you’re not wearing anything in your ears at all.
The Jabra Select 50R doesn’t have the advanced noise-canceling features found in the Select 300 or 500 models, but it still maintains many core features like background noise reduction and clear sound. This makes them a good choice for quiet places, like home or small gatherings.
Like other Jabra Enhance models, the Select 50R comes with rechargeable batteries, but it has limited Bluetooth capabilities. You can only connect to your phone to make adjustments on the app—it doesn’t support Bluetooth streaming.
The Select 50R is available in five colors. It comes with a 100-day trial and a desktop charger you can plug into any power outlet.
As with all Jabra OTC hearing aids, you can choose between a basic or premium package. The basic package includes a pair of hearing aids pre-programmed to treat common types of hearing loss, a one-year warranty, access to the mobile app, and customer service available seven days a week.
The premium package costs $200 more and includes a three-year warranty plus three years of personalized support from Jabra’s audiology team. This includes fine-tuning your hearing aids and making ongoing adjustments based on your feedback. The premium package also comes with video calls to help make sure your hearing aids fit properly to improve comfort.
Jabra Enhance Select 300
The Jabra Enhance Select 300 is a step up from the 50R. It’s slightly smaller and includes advanced speech clarity technology to automatically filter out background noise. This model is a great option if you’re looking for clear sound in loud environments.
Jabra Enhance Select 300
- Type of hearing aid: Mini Receiver-in-Ear (RIE)
- Type of hearing loss: Mild to moderate
- Noise-canceling technology: Yes, SoundScapeTM technology
- Battery type: Rechargeable
- Battery life: 24 hours, portable charging case holds three full charges
- Bluetooth compatible: Yes
- Trial period: 100 days
Our experience with the Jabra Enhance Select 300
The Jabra Enhance Select 300 is Jabra’s OTC mid-level hearing aid. With a mini RIE design, it’s slightly smaller and more discreet than the 50R model. Again, testers said it was very comfortable to wear. One even commented that they thought they lost the device, only to realize it was still in their ear.
Testers praised the Jabra Enhance user manuals, which are very detailed and break out the setup into easy-to-understand steps. They also liked the SmartStart feature, which delays sounds for a few seconds so you don’t get whistling or feedback when you first put the hearing aids into your ears. Testers noted this was a thoughtful feature and removed an aggravationpain point they’d experienced with other hearing aids.
The device features SoundScape technology, which uses smart microphones to deliver natural sound and advanced acoustics that adapt to background noise. This means the hearing aid will automatically detect changes in your environment and adjust the sound as needed.
If you prefer more control over your hearing experience, you can make manual adjustments using the Jabra Enhance app. The Select 300’s advanced sound technology can be especially helpful in complex listening situations, such as crowded restaurants and noisy environments.
The Select 300 supports Bluetooth streaming for music and phone calls. It also offers hands-free calling when paired with iPhone 11 or newer, as well as select Android devices.
There are five colors to choose from, and it comes with a portable charging case that holds up to three full 24-hour charges. It also includes a 100-day trial period.
Jabra Enhance Select 500
The Enhance Select 500 is Jabra’s most advanced OTC hearing aid. It features the same hearing technology as the Select 300 and a smaller, more discreet design. It also lets you tap control to answer calls with a simple touch.
Jabra Enhance Select 500
- Type of hearing aid: Micro RIE
- Type of hearing loss: Mild to moderate
- Noise-canceling technology: Yes, SoundScapeTM technology
- Battery type: Rechargeable
- Battery life: 24 hours, portable charging case holds three full charges
- Bluetooth compatible: Yes
- Trial period: 100 days
Our experience with the Jabra Enhance Select 500
The Jabra Enhance Select 500 is the brand’s smallest and most discreet OTC hearing aid, featuring a micro RIE design. It offers the same SoundScape technology as the Select 300, along with hands-free calling and Bluetooth streaming. Testers say the device is easy to insert and nearly invisible. A beeping sound plays while you put the hearing aids in and stops once the device is correctly positioned to ensure a secure fit.
“I enjoyed testing the Jabra Enhance Select 500,” said a tester. “The app and website allowed me to easily get started, and the preset programs helped my hearing immediately. Using the app, charger, and hearing aids was straightforward, and I was able to begin using it quickly.”
Unique to the Enhance Select 500 is its TapControl feature, which allows you to answer calls by double-tapping your ear or hearing aid. This feature can come in handy in situations when you can’t easily reach your phone.
The Select 500 also features Bluetooth Low Energy (LE) audio and Auracast technology. Auracast, a feature of Bluetooth LE, lets you connect to public broadcast systems and stream the audio directly to your hearing instruments without draining your battery. (Currently, Auracast is only compatible with select Android devices. Apple devices do not yet support this feature.)
Jabra Enhance Pro 20
The Jabra Enhance Pro 20 requires a prescription and is only available for purchase at Costco. These hearing aids offer the same advanced features as the Select 500 but include personalized fitting and in-person care. They are also powerful enough to treat mild to profound hearing loss.
Jabra Enhance Pro 20
- Type of hearing aid: Micro RIE
- Type of hearing loss: Mild to Profound
- Noise-canceling technology: Yes, NoiseTrackerTM II technology
- Battery type: Rechargeable
- Battery life: 30 hours, upgraded portable charging case holds three full charges
- Bluetooth compatible: Yes
- Trial period: 6 months
Our experience with the Jabra Enhance Pro 20
The Jabra Enhance Pro 20 is Jabra’s smallest rechargeable hearing aid. It’s available at Costco by prescription only and requires professional fitting. These hearing aids have many of the same features as the Select 500, like Bluetooth LE, hands-free calling, background noise cancellation, and TapControl, but are designed to treat more severe or complex forms of hearing loss.
The Pro 20 model comes with a portable charging case that holds three full charges. It pairs with the Jabra Enhance Pro app, which allows you to adjust the volume, change programs, and receive live support from a Costco hearing aid professional.
Testers are impressed by how well the Pro 20’s Restaurant mode filters background noise. “I switched my hearing aids to Restaurant mode while in a loud bar, and they did a great job blocking out the background noise,” one tester noted. The same setting was also helpful for filtering out noise on an airplane.
“When on the airplane, I moved the hearing aids into Rrestaurant mode and filtered out all of the engine and wind noise,” said Brian A., a Jabra Enhance Pro 20 hearing aids user.
Costco also offers a generous six-month trial period on the Pro 20. Most hearing aid brands offer a 30 or 45-day trial.
To purchase the Jabra Enhance Pro 20, you must have a Costco membership. You’ll begin by scheduling an in-person hearing test where an audiologist or hearing instrument specialist will fit you with your hearing aids and program them to your hearing needs.
Jabra Enhance Select pros and cons
Jabra Enhance hearing aids offer crisp, natural sound with Bluetooth streaming and optional audiology support. They may not be ideal for everyone, especially those who prefer a smaller, invisible-style hearing aid like the invisible-in-the-canal (IIC) style or have more complex hearing needs. Here are a few things to consider before purchasing Jabra Enhance hearing aids:
Pros
- 100-day trial period
- Bluetooth available for all models and Auracast in Select 500
- Financing options
- 24-hour battery life with a charging case that gets you another 72 hours of charge
- Ongoing support from audiologists and hearing aid professionals available for three years (with premium package)
Cons
- Only behind-the-ear styles available—no in-the-canal (ITC) or completely-in-the-canal (CIC) styles
- Must connect to a compatible smartphone or tablet
- More expensive than budget-brand OTC devices (but you get what you pay for)
Who should consider Jabra Enhance Select hearing aids:
- Anyone with mild to moderate hearing loss looking for a quality hearing aid with Bluetooth connectivity
- People who are looking for virtual support from a team of hearing aid specialists
- People who stream music or calls and still require a long-lasting rechargeable battery
You may consider other options if you:
- Have severe to profound hearing loss or complex hearing needs and do not live near a Costco
- Prefer a hearing aid with a telecoil
- Only have a few hundred dollars to spend on hearing aids
The Jabra customer experience
Jabra provides easy-to-follow instructions and videos in the Quick Start Guide to help you set up and use your hearing aids. If you already own a Jabra Enhance device, the Help Center is a great resource for additional support. You can also visit the FAQs page to find answers to common questions about pricing, protection packages, and ordering
For additional support, Jabra’s Customer Support Team is available 7 days a week. You can reach assistance by:
- Phone: 800-854- 2772, Monday through Friday from 8 a.m. to 8 p.m. ET, and Saturday through Sunday from 10 a.m. to 6 p.m. ET.
- E-mail: support@jabraenhance.com
- Chat: Located in the bottom right corner of the website, available Monday through Friday from 8 a.m to 6 p.m. ET, and Saturday through Sunday from 10 a.m. to 5 p.m. ET
Warranty and returns
Jabra Enhance hearing aids come with a 100-day trial period where you can return the hearing aids for a full refund, including shipping costs.
The basic package comes with a one-year warranty, which includes loss and damage protection. This means if your hearing aids are lost, stolen, or damaged while under warranty, Jabra will help you replace them. Covered devices can be replaced once, with a deductible of $195 for hearing aids and $175 for the charger.
The premium package extends the warranty to three years. If you purchased the premium package and are within 30 days of the warranty expiring, you can add another two years of coverage for $500. This extended plan includes an additional replacement if your hearing aids are lost or damaged.
Jabra Enhance costs and purchasing options
Jabra Enhance hearing aids cost between $995–$1,995 per pair. The cost depends on the care and protection package you choose.
Most traditional insurance plans, including Medicare Parts A and B, do not cover the full cost of hearing aids. But some private insurance providers and Medicare Advantage Plans (known as Part C) do offer hearing benefits. Check with your insurer to understand what your plan will and will not cover.
If the cost of Jabra hearing aids exceeds your budget, you may qualify for financial assistance for hearing aids through your local area agency on aging. You may also consider financing your purchase through Bread Pay, Jabra’s financing partner. With Bread Pay, monthly payments start at $33 for the Enhance Select 50R.
Cost comparison of Jabra Enhance hearing aids
| Enhance Select 50R | Enhance Select 300 | Enhance Select 500 | Jabra Enhance Pro | |
| Cost | $995–$1,195* | $1,495–$1,695 | $1,795–$1,995 | $1,599 |
| Type | RIE | RIE | Micro RIE | Micro RIE |
| Model notes | Most affordable option with high-end features like Bluetooth | Includes advanced acoustics and hands-free calling | Jabra’s only model with Bluetooth LE Audio and Auracast | Jabra’s prescription hearing aid, only available at Costco |
*Higher price is the cost with Jabra Enhance’s Premier Package (three years of post-purchase audiology care)
How to buy Jabra Enhance hearing aids
Jabra Enhance hearing aids are available to adults over 18 through the Jabra Enhance website. You can also buy them at Best Buy, Amazon, or use the Partner Locator on Jabra’s website to find an authorized retailer near you. Jabra Enhance Pro 20 is only available through Costco.
Before purchasing a hearing aid online, you’ll want to take a hearing test. Jabra offers a free, at-home hearing test developed by audiologists. All you need is a pair of headphones. The test starts with basic questions about your age, gender, and how you would describe your current hearing. Then, you’ll complete a tone test that plays sounds at different frequencies and asks you to select the lowest volume level you can hear. While the test does not diagnose hearing loss, it can suggest whether you may be a good candidate for hearing aids.
If you’re considering the Pro 20 model through Costco, you’ll need to call their hearing team to schedule an appointment. When you arrive, the audiologist or hearing instrument specialist will begin with a visual inspection of your eardrum. Then, you’ll take a hearing test in a sound booth, which takes about an hour. After the test, the specialist will go over your results and let you try the hearing aids, which are calibrated to the results of the hearing test. If you decide to move forward, you’ll place your order and return for a follow-up fitting. Testers say this process took around two weeks.
Jabra Enhance setup and daily use
Overall, we were very satisfied with how easy it is to use the Jabra Enhance hearing aids. The initial setup went smoothly, and the device fit easily in the ear. We like that Jabra provides numbered cards that give quick tips and a summary of the full manual in large, easy-to-read print.
The hearing aids are very discreet and hard to see from the front or side. They come with different dome sizes, so you can find the one that fits best.
The only minor issues we encountered during setup were changing the domes and figuring out the sports lock, which helps keep the hearing aid in place during more intense movement, like during a game of tennis. Taking off the small default dome to try a bigger one took a little effort and might be hard for people with arthritis or other dexterity issues.
Once the hearing aid was in place, it felt comfortable, though one tester said it felt a bit unnatural at first.
One tester shared, "Once I had the initial fit and dome set, the hearing aid stayed in place with no need for further adjustment. It didn’t move around as I went about my day, so I was able to put it in and leave it as is."
We were impressed by the strong Bluetooth connection, which allowed us to clearly hear sound from well over 50 feet away from our phone. We also like the Music Mode feature. This feature is designed to help improve the sound quality of live music.
As far as water resistance, all Jabra Enhance are rated IP68, which means they are protected against dust, sweat, and rain. Although they are water resistant, it’s not recommended to wear these hearing aids while swimming or in the shower.
The Jabra Enhance app
Pairing Jabra Enhance hearing aids with the Jabra Enhance app allows you to adjust sound quality, volume, and optimize audio for specific environments by switching between four preset programs (All-Around, Restaurant, Outdoor, and Music). The app can be downloaded from the Apple store and the Google Play store.
Testers say the app is simple to use and allows them to easily switch between programs. “When you make a change in the app, you hear it right away in the hearing aids,” said a tester.
The app also includes video tutorials and the ability to schedule an orientation for extra support. If you purchase the Premium Package, you can also schedule a meeting with a Jabra Enhance hearing specialist who can adjust your hearing aids remotely through the app.
Jabra Enhance accessories
Jabra Enhance hearing aids come with an ear measurement tool plus a cleaning kit. The cleaning kit includes a cloth, brush, and extra domes. You will also receive wax guards to protect your hearing aids from ear wax buildup.
Jabra offers the following optional hearing aid accessories to optimize your listening experience:
- TV Streamer ($299): The TV Streamer plugs into your TV and sends sound straight to your hearing aids from up to 22 feet away. This can be a helpful option if you want to avoid turning the TV up too loud for others in the room.
- MultiMic ($275): The MultiMic is a small, portable microphone that streams sound directly into your hearing aids. You can clip it on your clothes or place it on a table to pick up multiple voices. It works from up to 82 feet away, making it easier to hear someone even from a distance.
- Upkeep Kit ($39): The Upkeep Kit includes a year’s supply of replacement parts (like additional domes) and cleaning tools needed to maintain your hearing aids.
- Charging Case ($250): An additional charging case that holds three full hearing aid charges that powers 24 hours of listening each can be a good option if you often misplace your charger.
All accessories come with a 100-day money-back guarantee and a one-year warranty.
Are Jabra Enhance hearing aids right for you?
Jabra Enhance hearing aids are designed for adults over the age of 18 with mild to moderate hearing loss. They offer a discreet design and are comfortable for everyday wear, making them some of the best hearing aids available. Considering the quality and features offered, Jabra Enhance hearing aids are some of the more affordable options on the market today.
When deciding whether to purchase Jabra Enhance hearing aids, consider the following questions:
- What is your budget? OTC hearing aids can range from several hundred to several thousand dollars. If cost is important to you, Jabra Enhance hearing aids can be a good option. Other budget-friendly hearing aids include Audien and MDHearing.
- How severe is your hearing loss? Jabra Enhance OTC hearing aids are designed to treat mild to moderate hearing loss. If you have severe to profound hearing loss, we recommend visiting an audiologist to obtain prescription hearing aids. Jabra Enhance sells a prescription hearing aid at Costco that can support severe hearing loss.
- Do you care more about style or features? Jabra’s hearing aids are small and more discreet than traditional BTE hearing aids, but they do have a case that sits behind your ear. ITC and CIC styles are smaller and fit deeply in your ear canal, but a smaller size often means fewer features, including Bluetooth streaming.
- Do you prefer rechargeable or disposable batteries? Rechargeable batteries can save you money over time. Disposable batteries usually last longer per use and don’t need to be charged.
Frequently asked questions
Jabra Enhance hearing aids range in price from $995–$1,995, depending on the model and care package you choose.
While Jabra Enhance hearing aids do not have specific tinnitus-relief features, they may help you hear external sounds better. This may mask the ringing known as tinnitus.
The Jabra Enhance Select 50R, 300, and 500 models are OTC, while the Enhance 20 Pro is the brand’s only prescription-grade hearing aid.
All Jabra Enhance OTC hearing aids come with a 100-day trial, giving you time to try them before fully committing.
Questions? Email us at reviewsteam@ncoa.org
Sources
- National Institute on Deafness and Other Communication Disorders. Quick Statistics About Hearing Loss. Sept. 20, 2024. Found on the internet at https://www.nidcd.nih.gov/health/statistics/quick-statistics-hearing