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Tools & Training for Professionals

NCOA's data visualization tools, webinars, outreach templates, and charts will help you learn more about benefits eligibility and assist older adults with benefits enrollment.

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Discover Recent Center for Benefits Webinars

The Center for Benefits Access hosts regular webinars for benefits counselors and volunteers about benefits and Medicare topics. View recordings and download slides.

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More Stories

Piggy bank with calculator, money and eyeglasses on the table

Jan 20, 2022

Counting Income & Resources for Extra Help

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Senior black man consults with doctor using a tablet.

Jan 13, 2022

Integrated Care for People with Medicare and Medicaid

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A yellow sticky note lays on top of a pad of paper, sitting next to a pen and a stethoscope.

Nov 15, 2021

Medicare Open Enrollment Toolkit

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Medicare written in blocks with stethoscope

Nov 4, 2021

Medicare in 2022

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Close up shot of a person holding a cell phone, looking at their calendar trying to make a decision.

Aug 19, 2021

Medicare Advantage Special Enrollment Periods

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Two dollar bills are rolled up around prescription bottles.

Aug 17, 2021

Medicare Part D Cost-Sharing Chart

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Three donuts are  atop several twenty-dollar bills.

Aug 17, 2021

Donut Hole: Who Pays What in Part D

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$100 dollar bills and prescription pills

Aug 9, 2021

Medicare Savings Program Enrollment

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An Asian senior woman is holding her tablet up, making a decision about her health.

Jul 28, 2021

Mapping Low-Income Older Adults by Race, Language, and Technology Access

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A photo of a library's shelves with many colorful books.

Jun 28, 2021

How to Partner with Libraries for MIPPA Outreach

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A senior Caucasian woman is at her mailbox collecting letters, looking straight on at the camera.

May 25, 2021

Extra Help (LIS) & Medicare Savings Programs (MSP): Mapping Those Potentially Eligible

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Older Medicare recipient's hand holding tubing while receiving kidney dialysis for end stage renal disease

May 3, 2021

Medicare and End Stage Renal Disease

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Eyeglasses sit atop a Medicare enrollment form.

Mar 24, 2021

Changes to Medicaid Following the Public Health Emergency

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A laptop with the word "Webinar" is pictured with hands getting ready to type.

Mar 15, 2021

Recent Center for Benefits Webinars

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Oct 27, 2020

Redeeming, Redetermination, and Reassignments in Extra Help

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Older Asian woman standing beside a window

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

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Jan 27, 2020

Part D Extra Help Application Guide

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A Black female pharmacist is helping an older senior couple, explaining a medication to them as they check out.

Jan 10, 2020

Part D Best Available Evidence Policy

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An up-close shot of someone filling out an application.

Jan 7, 2020

Simultaneous LIS and MSP Application Submission

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Older Latina woman working on a laptop computer

Jul 1, 2019

Caring and Connecting with Latino Older Adults

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Medicare inside torn dollar bill

May 30, 2019

Medicare Buy-In Programs

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Jan 28, 2019

Webinar: Understanding Medigap

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curved bank of red lights

Dec 19, 2018

Streamlining Eligibility for Medicare Savings Programs: State Options

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An older Asian woman checks her mail, staring with a confused look at a piece of mail she's picked up.

Dec 3, 2018

Medicare Communications and Marketing Guidelines

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A close-up of a hundred dollar bill puzzle, with the majority of Ben Franklin's face showing.

Jan 24, 2018

The Burial Disregard in Asset Tests

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A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

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A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

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