Skip to Main Content

Tools & Training for Professionals

NCOA's data visualization tools, webinars, outreach templates, and charts will help you learn more about benefits eligibility and assist older adults with benefits enrollment.
A Black female professional is brainstorming at white board with sticky notes with other work colleagues.

Thank You to Our Funder

More Stories

An older adult woman is in line at a pharmacy, purchasing her medications.

Oct 27, 2023

LI NET and Part D Extra Help: Who Is Eligible?

Read Article
Learn more about what Medicare Part D for your prescription drugs might cost in 2023.

Sep 28, 2023

Medicare Part D Cost-Sharing Chart

Read Article
Medicare Advantage plans may cover certain things that original Medicare cannot, like dental care, vision care, hearing aids, transportation, or gym memberships. Here's what to know and what to ask.

Sep 20, 2023

What Are Medicare Advantage Supplemental Benefits?

Read Article
$100 dollar bills and prescription pills

Aug 22, 2023

Medicare Savings Program Enrollment

Read Article
Our toolkit can help Title VI programs talk with Tribal elders about Medicare and cost savings.

Aug 8, 2023

Tribal Outreach Toolkit for Title VI MIPPA Grantees

Read Article
There are special rules around when you need to stop contributing to a health savings Account (HSA) before joining Medicare. Here's what to know.

Jun 29, 2023

What Older Adults Need to Know About Health Savings Accounts and Medicare

Read Article
These tips will help your organization develop long-term sustainability of grant-funded programs using social entrepreneurship and an eye toward lasting change.

Jun 28, 2023

Tips for Sustaining a Project Beyond the Grant Period

Read Article
A Black senior man is placing an envelope in a mailbox.

Jun 27, 2023

Extra Help (LIS) & Medicare Savings Programs (MSP): Mapping Those Potentially Eligible

Read Article
Medicare Part B has special rules for covering durable medical equipment (DME) when prescribed by a doctor. Here's what to know.

Jun 6, 2023

Understanding Durable Medical Equipment: A Guide for Medicare Counselors

Read Article
Learn how to help people who missed Medicare enrollment due to an emergency, incarceration, or misinformation. Our Q&A gives you guidance on what to do in a variety of circumstances.

Jun 5, 2023

Exceptional Circumstances for Medicare Special Enrollment Periods: What You Need to Know

Read Article
A middle-aged woman is writing in notebook in front of her computer.

May 26, 2023

Sample MIPPA Outreach Materials

Read Article
Up close shot of several COVID-19 vaccine vials placed in a row.

May 24, 2023

How to Help Medicare Beneficiaries With the COVID-19 Public Health Emergency Unwinding

Read Article
The word "Benefits" written on a notebook that's on an office table.

Apr 21, 2023

Benefits 101

Read Article
Medicare covers kidney dialysis, transplants, other services for people with End Stage Renal Disease (ESRD).

Apr 3, 2023

Medicare and End Stage Renal Disease

Read Article
These creative strategies help MIPPA grantees to connect and serve the over 4 million Medicare beneficiaries who have a non-English language preference.

Mar 13, 2023

How to Connect to Medicare Beneficiaries Who Have a Non-English Language Preference

Read Article
Native American Indian woman smiling

Feb 24, 2023

How to Help Native Americans, Alaskans, and Hawaiians Find Medicare Savings

Read Article
A laptop with the word "Webinar" is pictured with hands getting ready to type.

Feb 3, 2023

Recent Center for Benefits Webinars

Read Article
This snapshot of American Indian/Alaska Natives gives key facts about age, geographic location, health disparities, and more.

Jan 10, 2023

American Indians and Alaska Natives: Key Demographics and Characteristics

Read Article
The Medicare Part D toolkit is designed for counselors to help them educate clients about Part D enrollment, costs, and coverage.

Jan 4, 2023

Understanding Medicare Part D: A Toolkit for Professionals

Read Article
Find guidance on the No Wrong Door initiative giving states and communities a roadmap for developing a one-stop access point for long-term services and supports and benefits in issue brief from ADvancing States.

Dec 2, 2022

No Wrong Door: A Guide for Community Organizations

Read Article
Be ready when the next notice of funding opportunity comes out. These tips from a seasoned contracted external reviewer will help ensure your success.

Dec 1, 2022

Top Five Ways to Prepare for a Notice of Funding Opportunity

Read Article
Learn tips on how to create a compelling and successful budget justification presentation for grant proposals and the pitfalls to avoid. 

Nov 30, 2022

Tips for Developing a Compelling Budget Justification Presentation for a Grant Proposal

Read Article
My Care, My Choice is an online decision support tool available in California, Michigan, and Ohio, that can help with understanding Medicare and Medicaid coverage options.

Nov 14, 2022

Online Decision Tool Helps People with Both Medicare and Medicaid Understand Care Options

Read Article
A closeup shot of a pharmacist assisting a customer with their prescription.

Oct 13, 2022

Medicare Part D Special Enrollment Periods

Read Article
Older couple sitting on couch talking with doctor via telemedicine appointment on tablet

Aug 2, 2022

Medicare Telehealth Toolkit for Counselors

Read Article
Give NCOA permission to upload your program data uploaded to the National CDSME or Falls Prevention Database.

Jun 1, 2022

Navigating the Original Medicare and Medicare Advantage Appeals Process

Read Article
Give NCOA permission to upload your program data uploaded to the National CDSME or Falls Prevention Database.

Feb 23, 2022

How to Successfully Write Competitive Grants as a Community-Based Organization

Read Article
Piggy bank with calculator, money and eyeglasses on the table

Jan 20, 2022

Counting Income & Resources for Extra Help

Read Article
Our integrated care toolkit breaks down Medicare and Medicaid coverage options in an easy-to-understand format for counselors and consumers.

Jan 13, 2022

Integrated Care for People with Medicare and Medicaid

Read Article
Close up shot of a person holding a cell phone, looking at their calendar trying to make a decision.

Aug 19, 2021

Medicare Advantage Special Enrollment Periods

Read Article
An Asian senior woman is holding her tablet up, making a decision about her health.

Jul 28, 2021

Mapping Low-Income Older Adults by Race, Language, and Technology Access

Read Article
Get practical tips to partner with local libraries for MIPPA and Medicare benefits outreach.

Jun 28, 2021

How to Partner with Libraries for MIPPA Outreach

Read Article
Eyeglasses sit atop a Medicare enrollment form.

Mar 24, 2021

Changes to Medicaid Following the Public Health Emergency

Read Article

Oct 27, 2020

Redeeming, Redetermination, and Reassignments in Extra Help

Read Article
NCOA provides learning collaboratives to support community-based organizations in achieving complex sustainability strategies.

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

Read Article
A Black female pharmacist is helping an older senior couple, explaining a medication to them as they check out.

Jan 10, 2020

Part D Best Available Evidence Policy

Read Article
An up-close shot of someone filling out an application.

Jan 7, 2020

Simultaneous LIS and MSP Application Submission

Read Article
Get tips for working with Hispanic older adults and get help with the National Falls Prevention Database.

Jul 1, 2019

Caring and Connecting with Latino Older Adults

Read Article
The National Falls Prevention Database houses participant and workshop level information from evidence-based falls prevention programs across the country. Learn more about program participants and explore guidance for data collection and management.

Jan 28, 2019

Webinar: Understanding Medigap

Read Article
curved bank of red lights

Dec 19, 2018

Streamlining Eligibility for Medicare Savings Programs: State Options

Read Article
An older Asian woman checks her mail, staring with a confused look at a piece of mail she's picked up.

Dec 3, 2018

Medicare Communications and Marketing Guidelines

Read Article
A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

Read Article
A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

Read Article

This site uses cookies.

We use cookies to give you the best experience on our website. For more information on what this means and how we use your data, please see our Privacy Policy