Key Takeaways

  • People with Medicare have the right to appeal a decision about their coverage or payment of services.

  • Join us for this webinar to examine how to help your older adult clients navigate the appeals process for Original Medicare and Medicare Advantage plans.

View a recording of this webinar. (Click on the Handouts tab to download the slides, and access the follow-up Q&A.)

When a beneficiary disagrees with a coverage or payment decision by Medicare, they have the right to file an appeal. This can take place when the Medicare beneficiary:

  • Disagrees with a denial of coverage of a health care service, supply, item, or drug
  • Requests payment for a service or item they already received
  • Wants to contest a change to the amount they must pay for a specific service or item

Join us for this webinar outlining how you can help your older adult clients appeal a decision related to their Medicare coverage and payments in both Original Medicare and Medicare Advantage.

Presenter: Shea Corti, Medicare Rights Center

About the Presenter: Shea Corti joined the Medicare Rights Center in 2020. As a senior education associate, she produces new print and e-learning content, develops educational toolkits and trainings, and implements online learning features. She works in collaboration with Medicare Rights’ Education department and legal counsel to ensure that these educational resources are both consumer-friendly and legally accurate.

Prior to joining the Medicare Rights Center, Corti was a public elementary school teacher in Los Angeles and worked at an EdTech startup focused on mental health. She is dedicated to equitable, empowering learning experiences and quality healthcare for all. Shea holds a B.A. in Psychology and M.A. in Education from Stanford University.

See below for Frequently Asked Questions related to the Medicare appeals process.