Cultural humility combines ongoing self-reflection with a willingness to learn from others with different backgrounds.
In this webinar, Francisco Ronquillo explores communication frameworks that can help benefits counselors approach clients with cultural humility.
You may be familiar with the concept of cultural competence, but do you know and practice cultural humility? Cultural humility combines ongoing self-reflection with a willingness to learn from others with different backgrounds.
This webinar from April 2019 focused on general perspectives of cultural humility in health and social services, and ways to effectively engage with clients in a respectful and culturally sensitive manner. Our guest speaker, Francisco Ronquillo, also explored a couple of communication frameworks that can be used to help overcome communication and cultural barriers to successfully accomplish client engagement and education.