Trust & Will

Visit Site

Visit Site

• Most user-friendly online will maker we tested
• Helpful pop-ups and recommendations guide you

• Transparent and robust data protection
• Unlimited updates for low yearly fee ($19)

Introduction:

Creating a will without a lawyer is becoming an increasingly popular choice. When we surveyed 300 people about why they chose an online will maker, 86% of them said it was more affordable and convenient than meeting with a lawyer in person.¹ 

In our search for the top online will makers, Trust & Will was the most user-friendly option we tested, earning it the easiest to use pick in our guide to the best online will makers. With AI-powered recommendations and helpful pop-ups that guide you through the will-making process, Trust & Will is a great option for people who are new to or nervous about creating a will or trust.

In our Trust & Will review, we highlight the useful features and tools we liked, explain the different forms and documents that Trust & Will offers, and share what you need to successfully create a will or trust.

“For me, making a will is a way to stop life from deciding who gets everything that I have left behind.” 

—Respondent to NCOA’s July 2025 Estate Planning Survey

Why we like Trust & Will

We like Trust & Will because it offers helpful AI-powered recommendations and detailed pop-ups that guide you through the will-making process. These features make it a good choice for those new to making wills or who feel nervous about doing it correctly. Most online will makers we tested didn’t provide such in-depth explanations and guidance. “Trust and Will was the best experience out of all the services I tried,” one tester said. “Their user experience was the most intuitive and clean.”

We appreciated that Trust & Will outlines its extensive security features on its website, including HIPAA certification and data encryption. According to our testers, Trust & Will was the most transparent with this information and provided the clearest explanations about why it matters. “Trust & Will had the most extensive list of their security provisions out of all the services,” one tester said. “This made me feel the safest out of all of the services, and I liked how they took the time to explain each one and why it is important. I love their attention to detail.” 

Trust & Will makes the process of getting your documents simple, too. The documents are ready quickly, and you have the option to receive them digitally or have them shared. Unlike about half of the online will makers we tested, Trust & Will offers digital storage of your documents (included in plan cost). We like this option for those who aren’t comfortable organizing and storing their own important documents. For an additional $19 per year, you can make unlimited updates to your will. That’s less than half the cost of unlimited updates with other online will makers, like LegalZoom. Read our LegalZoom review for more information.

Trust & Will Pros and Cons

Comparison of Trust & Will vs. Competitors

Trust & Will estate planning documents

Trust & Will offers estate planning services, including wills and living trusts. Deciding which type of document is right for you depends on your budget, the size and complexity of your estate, and whether you have multiple properties or inheritors.² Typically, someone with a smaller estate or adult inheritors would benefit from a will. If you have a complex estate or minor children, or you want to create an inheritance plan over multiple years, you’d choose a trust.²

Trust & Will offers both individual and couple will or trust plans. They also offer a young adult plan for people ages 18–26.

For more information on estate planning, see our estate planning checklist. 

Trust & Will last will and testament

A last will and testament (also known simply as a “will”) is a document that directs how you would like your money or property to be distributed after your death.² If you have minor children, a will can name their guardian. Wills help to make sure that your assets go to the people you’ve chosen as inheritors. 

Without one, the state can tie your assets up in probate and make the final distribution decisions on its own. Probate is a situation where the courts must manage your estate after you die. This can take a long time and can be expensive. Another downside is that it makes your financial situation a public record. There are a few ways your estate can end up in probate. The most common is if you die without creating a will. But there are other ways this can happen, like if you die with a will that has unresolved debts or if you haven’t named beneficiaries in your will.

Trust & Will offers customizable, state-specific wills for both individuals and couples (see here for information on state-specific rules). When we tested the will-making process, we found it to be user-friendly. It took our testers an average of 30 minutes to complete their will on Trust & Will. While that was longer than the average across all the brands we tested (23 minutes), testers said Trust & Will was the easiest to use and provided the most explanation. “This site was the most thorough with assistance and giving instructions before starting,” one tester said. “They had a video to watch, and each section felt like there was very well-written instruction.”

Trust & Will’s will-making option also includes an advanced health care directive and power of attorney, so you can outline any medical or end-of-life decisions in case you’re not able to communicate them.³

Trust & Will trust-based estate plans 

A living trust is a document that grants the person you choose the power to make decisions about your money or property in the event that you are unable to do so.³ It involves naming several people:

• The trustor, grantor, or settlor is the person who makes the trust.
• The trustee is the person put in charge of the property or assets.
• The beneficiaries are the people who will inherit your property or assets.

Setting up a living trust lets you still have access to the money or property you’ve listed while you’re alive. It’s also helpful if you want to create a long-term distribution plan for minor children to receive specific assets at certain ages, rather than having them inherit everything at once.²

Trust & Will offers both individual and couples' estate planning documents. When we tested the process, we liked that Trust & Will offers helpful pop-ups and AI-powered recommendations to guide you smoothly through the process. “If you were unsure of something, it had a question mark you could click on and it would give a description and examples,” one tester said. “The site is very easy to understand and the design is well organized.”

The Trust & Will trust plan includes all of the documents available in the will-making option (including a pour-over will, which directs any remaining assets not covered in the trust to be transferred into the trust once you die), as well as the following:

• A revocable living trust, which lets you make changes to your trust while you’re alive
• A schedule of assets, which is a list of assets held in your trust
• A certification of trust, which is a summary of the trust

Trust & Will guardianship plan

Trust & Will’s guardianship plan, called the Young Adult Plan, is available to adults ages 18–26. It allows you to provide access to important medical records in case of an emergency and outline how you want medical decisions to be made in case you aren’t able to communicate your wishes. It also lets you name who you want to have access to your assets, like a bank account or car, in the event you’ve passed away.

For $69, the Young Adult Plan includes a health care proxy, HIPAA authorization, power of attorney, and a simple will. This is a good choice for young adults first starting out who want to make sure their wishes are honored in the event of a crisis. Trust & Will is the only online will maker we tested that offers a more affordable plan just for young adults. We like that this encourages younger people to start planning their estate.

“There are no rules regarding what age to start planning your estate,” said Addie Prewitt, an attorney at Spera Law Group in New Orleans. “A wise indicator would be if you’ve already acquired a property in your name.”

How Trust & Will works

Trust & Will is straightforward and relatively simple to use. After you’ve chosen to either “create my trust” or “create my will,” you’ll be prompted to create your account. Then, you’ll be guided through your chosen forms with questions and prompts that help you create a customized will or trust designed for your state’s laws and regulations.

“They had amazing resources like videos and explanations to make sure you felt really informed when going through the process,” one tester said.

Testers appreciated the multiple recommendations as they filled out forms that suggested ways to improve their documents. “I loved how they have a ‘plan strength’ section that lists items to help make your estate planning more solid,” said one tester.

Once completed, you have the option to have your documents digitally delivered to you. From there, you can download and print it yourself. This is standard industry practice for most online will makers.

For more guidance, you can pay an extra $299 for one-on-one attorney support over the phone for one year. This is helpful if you want the reassurance of an attorney reviewing your documents to ensure they are complete. In our survey, 59% of respondents who used attorney support found it to be helpful.¹

What you need to create an estate plan through Trust & Will

In general, it’s a good idea to have the following on hand for reference: 

• Primary bank account information (checking and savings)
• Retirement and other investment account information
• Life insurance policy numbers
• Proof of ownership of assets (car title or deed to your home)
• Full name(s) and contact information of the executor(s) of your estate
• Full names and contact information for all individuals you plan to name in your will

If you don’t have that information handy, you can still save your progress and return later. “Trust & Will let me upload documents after I finished my will,” one tester said. “There is also a digital safe where you can upload your documents in a vault to share with your loved ones.” Not all online will makers offer digital storage, and Trust & Will offers it for free as part of your plan.

Comparison of Trust & Will products

Can you update your Trust & Will estate plan?

Wills and trusts should be updated whenever you have a major life event that affects your assets or who will inherit them (for example, you get remarried or have another child). It’s useful to have the option to go back and update your will or trust without having to make a new one.

While revisions to your estate planning documents with LegalZoom are $49 a year once the revision period expires, Trust & Will’s revision costs depend on your package.

“As your wealth flourishes, you can revisit your will to reflect the assets added to your possession,” said Prewitt, the estate planning attorney in New Orleans. “Planning your estate is a continuous process. Finding time to look into it may inspire you to grow your wealth and be mindful of actions that may impact your estate and heirs.”

Trust & Will customer service

Trust & Will has a United States-based customer support center that is available by chat and online form submission. 

• Start a chat on their website
• Email for help at support@trustandwill.com
• Submit a request using an online form

Trust & Will customer reviews and ratings

Our testers loved the ease and support of Trust & Will’s estate planning process. “I would recommend this site to everyone looking to start a will or trust,” one tester said. “This website had the best experience and seemed to be the most thoughtfully executed.”

“Trust & Will stood out to me for citing state law directly in their documents,” said Andrew Rowe, an estate planning attorney in Wichita, Kansas. “Their Power of Attorney uses the state’s statutory short form, showing an effort to align with local rules. The fact that Trust & Will references actual statutes is a step in the right direction.”

Trust & Will has an A+ rating with the Better Business Bureau. It holds a 4.5 out of 5 stars on TrustPilot with more than 5,000 reviews. We consider Trust & Will's reputation to be a positive one.

That doesn’t mean Trust & Will doesn’t have its faults. We wish adding on attorney access wasn’t so expensive. Trust & Will charges an extra $299/year, compared to LegalZoom, which charges $20/month. That means LegalZoom’s monthly pricing will save you $60/year. 

Who should (and shouldn’t) use Trust & Will

We think Trust & Will is a great option for most people setting out to make their first will or trust. If you have a young family, have never made a will or trust before, or have a relatively simple or straightforward estate, we think you’d benefit from using Trust & Will.

If you have a blended family, large portfolios, multiple estates, or any contested assets, you may be better off choosing a more robust will-planning online option like LegalZoom or meeting with a lawyer in person.

Whether you choose Trust & Will or not, don’t put off planning your estate. In our July 2025 survey of 300 people who created a will online, many respondents said bad experiences with loved ones’ wills prompted them to plan for their own estate.¹ 

“My mom died, and she didn’t have a will. It turned into a mess with her siblings,” said one respondent. Another had a similar story. “When my fiancé died, he didn't have any of this in place, and I lost a lot of his things that I really would have loved.”

Remember that no matter how big or small your estate, everyone needs a will.

Frequently asked questions

Are Trust & Will documents legally binding?

Yes, Trust & Will’s documents are legally binding.

Can I update my documents later?

Yes, you can update your documents on Trust & Will for free for the first 30 days after creation, or for $19/year in the future.

Is Trust & Will legit and secure?

Yes, Trust & Will is legit and secure. It offers data encryption and safe storage for documents.

Does Trust & Will offer legal advice?

Yes, you can add attorney access and legal advice for $299 per year. That fee gets you unlimited 30-minute phone consultations with a licensed estate planning attorney from Trust & Will.

Does Trust & Will require a yearly fee?

Yes, Trust & Will has a yearly update fee (starting at $19 per year).

Questions? Email us at reviewsteam@ncoa.org