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National Council on Aging logo. We believe every person deserves to age well. That’s why we’re on a path to improve the lives of 40 million older adults by 2030.

Medicare Communications and Marketing Guidelines

The Medicare Communications and Marketing Guidelines, formerly known as the Medicare Marketing Guidelines, are rules that private insurance companies selling Medicare plans must follow when promoting their products.

In this Frequently Asked Questions (FAQ) developed for us by the Medicare Rights Center, we examine these communications and marketing guidelines in depth, exploring:

  • The difference between marketing and plan communications
  • How, where, and when plans can market to beneficiaries
  • Electronic communications guidance
  • Rules for marketing and communication outside of the Annual Enrollment Period (Oct. 15 - Dec. 7)

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