The Low-Income Home Energy Assistance Program (LIHEAP) exists to help people with low income afford their home energy costs. During the coldest winter and warmest summer months, this program provides financial support that helps roughly 6.7 million households stay comfortable, safe, and healthy.¹ 

"LIHEAP is truly a lifeline when you're facing tough financial decisions," said Jessica Johnston, Senior Director of NCOA's Center for Economic Well-Being. "In fact, nearly 42 percent of LIHEAP households include someone over the age of 60. The crucial assistance they receive often means the difference between paying for heat, buying groceries, or filling prescriptions."

Could you benefit from LIHEAP assistance? Take the first step and apply today. It costs you nothing, and it’s not as complicated as you may think. We'll walk you through it below.

How do I apply for LIHEAP?

While LIHEAP is federally funded, each state, territory, and tribe has its own program guidelines, application, and deadlines. This means you'll apply for LIHEAP directly through the agency in charge of providing benefits where you live. Some states, like Massachusetts, have many LIHEAP agencies that serve different areas.

In general, applying to LIHEAP involves the following 4 steps.

1. See if you qualify for LIHEAP

Because LIHEAP is a needs-based program, you—and any other people you may live with—must meet certain income guidelines. In order to qualify, your household must make no more than 150% of the federal poverty guideline (FPG) or no greater than 60% of your state's median income (SMI).² By law, these income eligibility levels may not be set below 110% of the FPG.

For example, in fiscal year 2026, a two-person household in Texas with an annual total income of $44,179 or less might qualify for LIHEAP. In Florida, this same size of household must have an annual income of $42,049 or less to be eligible.

As you already can see, LIHEAP income maximums (the highest income you can have and still get LIHEAP assistance) can differ greatly across states. Some states allow you to deduct medical costs above a certain amount as well as other expenses. These deductions can make it easier for you to get LIHEAP assistance. Contact your local LIHEAP office for the most accurate, up-to-date LIHEAP income guidelines for your state. 

2. Complete and submit your LIHEAP application

It's important to find out your state's deadline for accepting LIHEAP applications each year, because every state sets their own. Additionally, some states require you to mail your application, while others let you apply for LIHEAP online. You can also apply in person in some areas. (Get specific information for your state by contacting your local LIHEAP office).

When you apply for LIHEAP, you’ll need to provide some basic information, such as:

• Your name, home address, and Social Security number (if you have one)
• Your date of birth
• Your housing situation (whether you rent or own)
• Your household size (how many people live with you)
• Your main heating source (such as gas or electric)
• The name of your utility company (fuel or electricity provider)
• The total monthly income for you and other members of your household

If your state offers the option, applying for LIHEAP online can save you time. The LIHEAP Clearinghouse provides a list of state applications that are available online. It also shows which states have websites where you can submit your application. Any personal information you submit online is kept 100% private.

Don't see your state listed? Reach out to your local LIHEAP office to find out more about how to apply. Knowledgeable staff members can help you through the process if you need it too.

3. Gather supporting documents for your LIHEAP application

In addition to completing your LIHEAP application, you'll need to verify (prove) that the information you filled out is correct. Depending on your state, you may need to provide one or more of the following documents:

• Proof of identity such as a valid driver's license, work visa, or state ID card
• Social Security card
• Proof of income for each household member, such as pay stubs, pension statements, or a benefit verification letter from Social Security
• Government award letters for benefits such as SNAP
• Income tax returns
• Bank statements
• Mortgage statement and/or property tax bill
• A recent copy of your lease
• Your most recent electric and/or heating bill

4. Wait for a decision on your LIHEAP application

Watch your mail for an official letter from the agency where you applied. If you're approved for LIHEAP assistance, your letter will describe the amount of your award. (Note that this cash grant will go directly to the utility company you named on your application). If your LIHEAP application is denied, your letter will explain the reason why. Typically, you'll receive a LIHEAP decision within 30–60 days of sending in your application. If you need emergency energy help (for example, if your utilities have been, or are about to be, shut off), you may be able to get a decision sooner. Many states have websites and/or hotlines where you can check on your LIHEAP application status.

Keep in mind: You must apply for LIHEAP each year that you need help paying your utility bills. Once you receive an initial LIHEAP grant, you'll get a renewal application the following year that includes instructions on how to proceed.

And finally: Qualifying for LIHEAP doesn't automatically mean you'll get financial help. That's because federal LIHEAP funding is limited. Each year, only about 20% of eligible households receive energy assistance.³ That’s why it’s important to apply for LIHEAP as soon as you know you qualify and before the application deadline for your state.

Can you apply for LIHEAP over the phone?

In some states, yes. You can find out if you're eligible to receive LIHEAP benefits by contacting your local LIHEAP office. You can also get help applying by calling the toll-free phone number at 866-674-6327.

How much will I get in LIHEAP assistance?

According to the U.S. Department of Health and Human Services, the average award is $662.⁴ If you qualify and funds are available, your award may be more or less.

What if I disagree with my LIHEAP decision? Can I appeal it?

Yes. If your local LIHEAP office denied your application, you have the right to appeal that decision. Your official denial notice should include instructions on how to do it. If this notice doesn't explain the appeals process, contact your local LIHEAP office right away for details on what to do next.

See if you qualify for LIHEAP and other benefit programs

NCOA offers a free, easy-to-use online tool where you can browse programs, including LIHEAP, and find out if you qualify. You have nothing to lose—and valuable benefits to gain—so visit BenefitsCheckUp.org and enter your ZIP code to get started.

Sources

1. LIHEAP.org. Understanding the Impact of LIHEAP. Found on the internet at https://www.liheap.org/

2. LIHEAP Clearinghouse. LIHEAP Income Eligibility for States and Territories. December 15, 2025. Found on the internet at https://liheapch.acf.gov/delivery/income_eligibility.htm

3. The Low Income Home Energy Assistance Program (LIHEAP), National Consumer Law Center. Found on the internet at https://nlihc.org/sites/default/files/AG-2017/2017AG_Ch05-S08_Low-Income-Home-Energy-Assistance-Program_LIHEAP.pdf

4. U.S. Department of Health and Human Services, Administration for Children and Families. Low Income Home Energy Assistance Program Report to Congress for Fiscal Year 2022. Found on the internet at https://acf.gov/sites/default/files/documents/ocs/RPT_LIHEAP_RTC01BodyTTAProjects_FY2022-compliant.pdf