Key Takeaways

  • What's the best way to communicate with a Member of Congress? Email.

  • Sending letters by regular mail is no longer effective, because they are subject to delays.

  • Check out these tips as you start to craft your message to affect public policy changes.

The best way to communicate in writing with your Members of Congress is by email.

You can do so directly from our site by using our Action Center to find online contact information for your elected officials. Sending letters by regular mail is no longer effective, because they are subject to delays.

Email Tips

  • Keep your email short and to the point.
  • Do not mention multiple policy issues in the same email. Each email message is typically routed within the Congressional office to a staffer who handles a specific public policy portfolio, and you are more likely to receive a detailed response to a single request or topic.
  • When using one of our sample letters,  your message will get the attention it deserves if you take the time to personalize it with data or stories that reflect your experiences in your community. According to research, personalized messages to Congress have more influence on lawmakers’ decision-making; identical form messages receive little to no attention.
  • Do not use harsh or threatening language. Be thoughtful, straightforward, and clear. 
  • If you can’t lobby, you can still educate. Rather than requesting support for legislation, consider concluding your message with an invitation to a site visit or a meeting to explain the issue further. 
  • Do not try to write to Representatives and Senators who do not represent you. It is a waste of effort. They have filters that automatically delete your emails.