Jackie Thomas leads content strategy for ncoa.org, BenefitsCheckUp®, and NCOA’s family of digital platforms, where she helps ensure that older adults, caregivers, and professionals can find clear, trustworthy information that makes life easier and healthier. She guides organization-wide content strategy that strengthens NCOA’s voice, elevates thought leadership, and sparks real engagement with people navigating aging today. Jackie is passionate about creating impact that lasts for generations, and she brings that commitment to every story, article, and resource—making sure NCOA continues to be a reliable partner and advocate for older adults, the people who care for them, and the professionals who serve them.