Tempur-Pedic Adjustable Beds Review 2023

Written by Vanessa Ling, ND, CNS
Medically Reviewed by Brittany Ferri, PhD, OTR/L
Fact Checked

• Offers four adjustable base models, starting at $899.
• Adjustable bases are final sale but have a 25-year warranty.
• All adjustable bed bases come with free white glove setup and delivery.

Tempur-Pedic is known for its memory foam mattresses, but its adjustable bed bases are a popular choice, too. In our Reviews Team’s survey of 600 adjustable bed users, close to half of the respondents (47%) indicated they had a Tempur-Pedic adjustable bed.¹ In this review, we go through the brand’s four adjustable base models and detail the costs, features, warranties, and our experience testing them. The model with the most features, the TEMPUR-Ergo ProSmart Base, was one of our top picks in our review of the best adjustable beds.

Our Reviews Team recommends products and services we believe provide value in the lives of our readers. We’ve spent more than 550 hours carrying out in-depth research on adjustable beds to give you the most accurate review. To make our selections, we:

• Surveyed 600 adjustable bed users for first-person insights
• Interviewed two industry experts
• Researched 30 different models across the category
• Read real reviews from verified customers on trusted third-party sites, including the Better Business Bureau (BBB) and Trustpilot

Tempur-Pedic has four models for its adjustable bed bases. The models come with features that range from basic to advanced and have sizes from twin to California king.

* Anti-snore preset

Price: Starts at $899 (Does not include mattress)

Warranty: Five-year parts warranty, 25-year frame warranty

Free shipping: Yes

Trial period: No

Returns: No

Ease Power Base features

The Ease Power Base comes with the most basic features compared with the other Tempur-Pedic adjustable bed bases:

• Ability to raise head and feet
• Zero Gravity preset
• Wireless remote

The Zero Gravity preset lifts the head and feet slightly to alleviate pressure on the back. Adjustable beds with this feature can benefit older adults’ sleep quality by relieving pressure points on joints and muscles, according to Chester Wu, MD, a psychiatrist and sleep specialist in Houston, Texas.

The Tempur-Pedic Ease Power Base adjusts head and foot positions. It comes with a simple wireless remote with a Zero Gravity preset.

Consider the Ease Power Base if you don’t need advanced features like massage, relaxation settings, and smart device controls for your adjustable bed. When we tested this model, we noticed that its motors were louder than those of the three Ergo models.

Price: Starts at $1,499 (Does not include mattress)

Warranty: Five-year parts warranty, 25-year frame warranty

Free shipping: Yes

Trial period: No

Returns: No

TEMPUR-Ergo Power Base features

Compared to the Ease Power Base, the TEMPUR-Ergo Power Base has more features. In addition to the Zero Gravity preset, head and foot lifts, and wireless remote, the Ergo Power Base includes:

• Lumbar support
• A QuietMode (anti-snore) preset
• Upper-back massage
• Under-bed lighting
• USB and USB-C ports

According to Johns Hopkins Medicine, 1 in 4 adults snore regularly, which can interfere with their quality of sleep.² The Ergo Power Base has a QuietMode preset that raises the head of the bed by 12 degrees, which may reduce snoring and improve sleep compared with sleeping in a flat position.³

All of the Ergo adjustable base models have an anti-snore preset button and massage controls.

Price: Starts at $1,899 (Does not include mattress)

Warranty: Five-year parts warranty, 25-year frame warranty

Free shipping: Yes

Trial period: No

Returns: No

TEMPUR-Ergo Smart Base features

The TEMPUR-Ergo Smart Base integrates power base features with smart device ⓘAn electronic device like a smartphone or tablet that can wirelessly connect to the internet and communicate with other smart devices. control and automatic adjustments. This model comes with the following features:

• Head and foot lifts, lumbar support
• Zero Gravity and QuietMode presets
• Upper-back and foot massage
• Under-bed lighting
• USB and USB-C ports
• Wireless remote
• Snore Response feature
• Sleep coaching and smart alarm through the Sleeptracker-AI app

The smart base models have Sleeptracker-AI sensors that monitor your sleep. The sensors track metrics such as the time you typically go to bed and how much sleep you usually get and relay them to the app. The app can then alert you when it monitors a deviation from your routine and provide you with actionable recommendations for improving your sleep. If you want to use this technology, you will need to install the app from the App Store or Google Play onto a mobile device, such as a smartphone or tablet. Most app store reviews are positive, while others mention that the app crashes frequently and is difficult to set up.

You can control your adjustable bed from your smartphone using the Sleeptracker-AI app.

You can also use the app to activate the Snore Response feature. If enabled, the bed’s sensors will detect vibrations originating from your respiratory system while you sleep. Depending on the preferences you set in the app, the base will automatically adjust to an anti-snore position, vibrate to wake you, or both.

The smart adjustable bases can also connect with your smart home devices so you can control your base using voice commands or other paired devices.

Price: Starts at $2,399 (Does not include mattress)

Warranty: Five-year parts warranty, 25-year frame warranty

Free shipping: Yes

Trial period: No

Returns: No

TEMPUR-Ergo ProSmart Base features

The TEMPUR-Ergo ProSmart Base is a smart base that includes relaxation features in addition to the smart and power base features. This model comes with the following features:

• Head and foot lifts, lumbar support
• Zero Gravity and QuietMode presets
• Wave Form massage
• Under-bed lighting
• USB and USB-C ports
• Wireless remote
• Snore Response feature
• Sleep coaching and smart alarm through Sleeptracker-AI
• Wind Down program
• SoundScape mode

The Ergo ProSmart Base and its relaxation features can be helpful for those who want to unwind. The Wind Down program has 10- and 16-minute preset programs that cycle through different base positions and soothing massages to relax your body.

A member of our Reviews Team tested out the TEMPUR-Ergo ProSmart Base and its features.

The Wave Form massage feature that comes with this model massages through the entire mattress. When we tested the Ergo ProSmart Base, the massage felt smoother and was more customizable than the other models. You can adjust the massage by zones, intensity, and frequency.

The Ergo ProSmart Base comes with a SoundScape feature, which is a built-in Bluetooth speaker system that you can connect to your smartphone to play your favorite relaxation sounds or music.

The cost of Tempur-Pedic adjustable bases starts at $899 for a twin or twin long Ease Power Base. The brand also makes split adjustable bases for king and California king sizes. Split models allow you to separately customize the adjustment settings of the right and left sides of the bed and start at $1,798.

Compatible mattresses and frames aren’t included with the adjustable bed bases, so you may have to include these costs in your adjustable bed budget. For example, someone looking to get a queen-size adjustable bed can expect to pay a total of $2,998 for an Ease Power Base and a TEMPUR-Cloud mattress, excluding any promotions or discounts.

At the time of writing, Tempur-Pedic offered a $300 discount to customers who bought a qualifying Tempur-Pedic mattress along with an Ergo Power Base, Smart Base, or ProSmart Base.

All Tempur-Pedic mattresses are compatible with its adjustable bases. A Tempur-Pedic customer service agent confirmed that its adjustable bed bases are compatible with other brands’ adjustable base-compatible mattresses as well. Mattresses from the retailer start at $1,699 for a twin-size TEMPUR-Cloud mattress and can cost up to $10,198 for a split king TEMPUR-Breeze mattress.

Tempur-Pedic doesn’t sell bed frames for its adjustable bases and mattresses, but the retailer confirms that its adjustable bases fit within most modern bed frames.

Tempur-Pedic accepts Visa, MasterCard, Discover, and American Express credit cards. It has a financing option called Tempur-Pedic Financing which you have to apply for.

After placing your order, Tempur-Pedic will reach out to schedule delivery, typically within seven to 10 business days. All Tempur-Pedic adjustable bed bases include free white glove delivery, which means someone will deliver and set up the adjustable base in your bedroom. They will also remove all packing materials and your old mattress and box spring, if requested, at no extra cost.

For customers in remote locations, Alaska, and Hawaii, there is a $600 surcharge for delivery, which takes four to six weeks.

Tempur-Pedic doesn’t deliver adjustable bed bases to Army Post Offices, Fleet Post Offices, or U.S. Territory addresses.

Tempur-Pedic advertises a 25-year warranty for its adjustable beds, but we read the warranty policies closely and found that it only covers the adjustable bed frame. The frame consists of the metal structure of the base, but not the other parts, such as the cover, electrical components, and mechanical components.

There is a parts warranty that is split into two periods: a three-year full parts and labor warranty and a two-year full parts warranty. During the first three years of the warranty, the company will ship and either repair or replace defective parts without charging an additional fee. The parts and labor warranty covers the following:

• Authorized factory-supplied electronics
• Electrical components
• Drive motors
• Power supply components

After the first three years, the bases are covered for two more years under a parts warranty only. This means that service, transportation, labor, and shipping costs are not included with any parts repair or replacement when submitting a warranty claim in year four or five.

The full terms of the warranties can be found on the following pages:

• Ease Power Base warranty
• TEMPUR-Ergo Power Base warranty
• TEMPUR-Ergo Smart Base warranty
• TEMPUR-Ergo ProSmart Base warranty

Tempur-Pedic doesn’t accept returns for its adjustable bed bases.

You can reach Tempur-Pedic customer service in a few different ways.

• Phone (800-821-6621) available 8 a.m. to 8 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. ET Saturday, and 10 a.m. to 6 p.m. ET Sunday
• Email (customer.service@tempurpedic.com)
• Submit a contact form on its website
• Calling or visiting a retailer

When called Tempur-Pedic customer service, we were greeted by a recording that said we should search for the answer to our question online, and then we were disconnected. We called back and successfully reached an agent.

Tempur-Pedic also has sleep experts to answer questions about their products before you buy. Sleep experts can be reached at 888-811-5053, available 9 a.m. to 9 p.m. ET, Monday through Friday, and 9 a.m. to 6 p.m. ET, Saturday and Sunday.

The company has a chat feature on its website, but it can only provide answers to frequently asked questions and does not connect you to a live agent.

Our Reviews Team member had a positive experience mystery shopping at one of the brand’s flagship stores. The sales representative we spoke to was very informative and helped us test out the features of each model.

Tempur-Pedic and Sleep Number both offer adjustable bed mattresses and bases. Both companies’ mattresses are made of foam, but Sleep Number mattresses have air chambers to customize the firmness of the mattress, also known as the sleeper’s “sleep number.”

Sleep Number bases don’t have lumbar support, massage options, or the relaxation features found in Tempur-Pedic adjustable bases. Unlike Tempur-Pedic, Sleep Number bases have foot-warming features and a FlexTop option where only the head of the bed is split and can be separately adjusted.

The starting cost for an adjustable bed base is less expensive from Tempur-Pedic than from Sleep Number. Tempur-Pedic includes free shipping and white glove service for its adjustable base delivery. Sleep Number adjustable bases ship for $249. Neither company accepts returns for their adjustable bases.

* FlexTop models are only split at the head of the mattress.

At the time this article was written, Tempur-Pedic was rated 1.03 out of 5 stars by the BBB from an average of 145 customer reviews. It is BBB-accredited and has an A+ rating to reflect the BBB’s opinion about the organization’s interactions with its customers. On Trustpilot, the company was rated 1.2 out of 5 stars with 113 reviews.

One positive review mentioned a good experience with customer service helping to reprogram their adjustable base remote after a power outage. Negative reviews cited difficulty making warranty claims for their adjustable bases. Reviewers warned others to be mindful that the adjustable bases aren’t returnable.

Based on our expert consultations and research, we determined the following factors to be important for our readers when shopping for an adjustable bed:

• Comfort
• Price
• Trial period
• Delivery and setup
• Warranty
• Brand reputation
• Special features
• Number of size options

We had all of our selections medically reviewed by an expert in the field to ensure each brand and model is appropriate for NCOA readers’ needs.

Tempur-Pedic adjustable beds come in different sizes, models, and price points. The best Tempur-Pedic adjustable base model for you will depend on whether you’re looking for only the adjustment functionality, as in the Ease Power Base, or more advanced features like the smart connectivity and massage programs in the Ergo ProSmart Base.

All of its adjustable bed bases come with free white glove delivery and setup. Tempur-Pedic adjustable bed bases are final sale, but a 25-year warranty covers the frame portion of the base.

Have questions about this review? Email us at reviewsteam@ncoa.org.

1. NCOA Adviser Adjustable Beds Survey. 600 respondents. Conducted using Pollfish. Launched August 5, 2022
2. Johns Hopkins Medicine. Why Do People Snore? Answers for Better Health. Found on the internet at https://www.hopkinsmedicine.org/health/wellness-and-prevention/why-do-people-snore-answers-for-better-health
3. Danoff-Burg, Sharon, et al. Sleeping in an Inclined Position to Reduce Snoring and Improve Sleep: In-home Product Intervention Study. JMIR Formative Research. April 6, 2022. Found on the internet at https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9021938/
4. Medicare.gov. Durable Medical Equipment (DME) Coverage. Found on the internet at https://www.medicare.gov/coverage/durable-medical-equipment-dme-coverage