The 5 Best Online Will Makers of 2024

Jan 18, 2024
Fact Checked
Using one of these services can be a quicker, more affordable way to create your will.

  • An online will maker service for your estate planning needs costs anywhere from $0–$299.
  • You can create a legally binding will for free in a few hours when you use Rocket Lawyer.
  • Our top choice for online will makers of 2024 is Quicken WillMaker & Trust because of its customizable service and affordable price.

Our Reviews Team is made up of credentialed attorneys who researched and used the online will-making services we reviewed so we can help you decide which is best for you. We selected our top choices based on:

  • 200+ hours of research
  • 100+ hours of estate law education
  • Eight brands reviewed
  • Five brands selected
  • Four experts consulted
  • 500+ third party reviews referenced

To better explain our research, we’ve listed pros and cons, best uses, and rankings of common features.

1
Editor’s Pick
Wills available for entire family at no added cost
Detailed instructions throughout the entire completion process
Editor’s Pick
2
Best for Customer Assistance
Generates 4 important estate planning documents
Easy to navigate platform
3
Best for Legal Assistance
Affordable option with options to upgrade packages
Documents stored in secure ‘document vault’ with easy login access

Creating a will can be an overwhelming and expensive process, which might be why only 46% of all American adults have one, according to a Gallup poll.1 But it is possible to create a long-lasting will for an affordable price. If an attorney isn’t in your budget, an online will-making service can be a good alternative.

Online will-making services ask a series of questions to help you generate your will document, and use your responses to generate a state-specific form you can download and print. Experienced estate attorneys design or review the state-specific forms. As long as you provide accurate information and execute your will in accordance with your state’s laws, your online will should be legally acceptable.

While an online will is a viable option for most people, the following circumstances might be better handled with the help of an attorney:

Our Reviews Team researched and tested the best online will-making services. In this article, we summarize our experience and compare and contrast picks for the best will-making services on the internet.

A quick look at the best online will maker services

Comparison of best online will makers, as of January 2024

Price $99–$209 $159.00 $19.99 per month** $89–$249 $49.95–$129.95
Attorney available No Yes* Yes* Yes* No
Wills for multiple family members Yes* Yes* No No Yes
Satisfaction guarantee Yes (30-day full refund) Yes (30-day full refund) No Yes (60-day full refund) Yes (30-day full refund)
Living will form Yes Yes Yes Yes* Yes*
Last will and testament form Yes Yes Yes Yes* Yes
Durable power of attorney form Yes* Yes Yes Yes* Yes
Free unlimited updates Yes (one year free then subscribe for variable fee) Yes (one year free then subscribe for $19 per year) Yes (seven days then subscribe for 39.99 per month) Yes (30 days) Yes (one year free then included with variable membership)
Available in all 50 states (+DC) No (not Louisiana) Yes Yes Yes No (not Louisiana)

*Feature is an additional fee
**Create a will for free during the seven-day trial period.

The best online will maker services of 2024

Editor’s Pick: Nolo’s Quicken WillMaker & Trust

Pros Highly rated by customers Detailed instructions throughout the completion process Wills available for the whole family for no additional cost 30-day money-back guarantee
Cons Online chat support unable to answer legal questions about your will or the product Expensive packages pushed when most users would benefit from the low- and middle-tier options Not available to customers living in Louisiana or any of the American territories

Quicken WillMaker & Trust gets the top “Editor’s Pick” from our Reviews Team because it generates comprehensive and high-quality estate planning documents for the best value of all the companies we reviewed. Although its starting cost ($99) is higher than most companies on this list, it stands apart by offering free unlimited updates for one year, a 30-day full refund, and wills for multiple family members. Since family members are meant to share the service, you can make separate wills for different people for no additional cost.

Quicken WillMaker & Trust has been helping customers make their wills for the last 30 years. The online questionnaire format doesn’t require you to download anything, which keeps the process simple. But if you want to keep your personal information off the internet, the downloadable software guarantees your documents are only accessible through your personal device. Along with increased privacy, the software offers a high-contrast mode for people with vision loss.

To make the process easy, Quicken WillMaker & Trust provides a checklist before starting the questionnaire. A “helpful information” box below the prompt will guide you if you are unsure of how to answer. Quicken WillMaker & Trust also provides an extensive book (available online) with detailed instructions and additional information to help create your will.

Screenshot of Quicken WillMaker & Trust Dashboard
The dashboard of Quicken WillMaker from our Reviews Team’s testing

Nolo’s Quicken WillMaker & Trust packages

Quicken WillMaker & Trust offers three different customized estate plan packages:

Starter ($99):

Plus ($139):

The plus package has all the starter package features and:

All-access ($209):

The all-access package has all the starter and plus package features and:

If you can’t decide which package you want, our Reviews Team recommends beginning with the starter package. You can upgrade at any time in your dashboard.

Customer reviews

Quicken WillMaker & Trust has 4.5 out of 5 stars on Trustpilot based on more than 230 reviews. Of those reviews, 74% give the service 5 out of 5 stars, specifically mentioning how easy the product is to use and its inclusivity for people of all ages and backgrounds. Only 5% of users gave 1 out of 5 stars, mentioning never hearing back from customer service after making an inquiry and having technical issues with the software.

Our experience

Quicken WillMaker & Trust was by far the easiest platform for our Reviews Team to purchase and use. The language throughout the questionnaire was clear, and the option for further information provided an extra layer of guidance. We were specifically impressed with the number of high-quality documents you can get for such an affordable cost.

We found it difficult to get in contact with the company, since you don’t have access to direct contact links or a chat feature on the website. But we were able to reach a representative within five minutes using the toll-free phone number. An email response took around one business day. Customer service can only help with service- and product-related issues. They cannot answer legal questions.

For more information about this online will service, read our in-depth LegalZoom Review.

Customer service options

Best for Customer Assistance: Trust & Will

Pros Generates four important estate planning documents (not just last will and testament document) Intuitive platform that’s easy to navigate and visually appealing 30-day money-back guarantee
Cons Only offers a bundle Doesn’t offer a simple last will for a flat fee Membership required for unlimited updates ($19 per year) Help from attorney only available for additional $200

Trust & Will earned “Best for Customer Assistance” for two main reasons: The site gave helpful explanations and tips throughout the will-creation process, and it provided thorough and well-researched resources for additional information on estate planning topics. Each time we asked a question using any of the provided channels of contact, our Legal Reviews Team received an accurate answer within two hours. Compared with other companies on this list that took at least one day to respond, the quick turnaround time is impressive.

Trust & Will was founded in 2017 and has quickly become established in the online estate planning industry. The company offers a free year of unlimited updates with your $159 purchase. To make changes to your documents after the year has passed, you can become a member for $19 per year, and you can make unlimited updates for as long as you retain membership. Trust & Will also offers do-it-yourself probate tools executors of a will (those who carry out the will) can purchase if they need state-specific assistance when entering probate ⓘProbate is the legal procedure your estate goes through after you pass away. court.

If you can’t find what you’re looking for when completing your estate documents, you can use the chat function at the bottom of the page, send an email, or fill out an inquiry form to get help from an expert. You can use the chat function to connect with someone during business hours or find out more information about a topic. find recommended resources, and connect to an expert if you need help.

Screenshot of Trust & Will Dashboard
The selection of estate plan documents available from Trust & Will

Trust & Will Estate Planning Package

Trust & Will currently only offers a single package for creating an online will.

Will-based estate package ($159):

For more information about this online will service, read our in-depth Trust & Will review.

Customer reviews

Trust & Will has 4.6 out of 5 stars on Trustpilot based on more than 3,400 reviews. Close to 90% of the reviews left by customers are 5 out of 5 stars. Customers called out the simplicity and clarity of the platform overall, as well as great customer service when issues or questions arose. Complaints focused on issues with the website timing out and no room for customizations when answering questions.

Our experience

At first glance, Trust & Will has one of the most visually organized website designs in the industry. The layout is intuitive and easy to navigate.

One thing our team didn’t like is its lack of a simple will option and overall inability to customize. While it offers high-quality documents, you may not need all four of the documents in the package.

The auto-response that appears when you ask a question leads to a number of related resources we found helpful. We waited five minutes to talk to an expert on chat, and the wait for an email response was a few hours.

Read more in our full Trust & Will review.

Customer service options

Best for Legal Assistance: LegalZoom

Pros Low price for basic plan with option to add living will and power of attorney for additional fees User-friendly process guides users through interactive questionnaire and sends completed documents as PDFs Documents stored in secure online “document vault” with easy login access
Cons Outdated website platform Promotes the more expensive top-tier option while hiding less expensive options until user checks out Doesn’t fully explain some terms

LegalZoom was one of the first companies in online legal assistance. Since its founding in 2001, it has helped more than 3.5 million customers with their estate planning needs. Unlike its competitors, LegalZoom offers direct attorney assistance in several legal specialties, making it qualified to assist customers with a wide variety of legal needs and earning it our distinction of “Best for Legal Assistance.”

The questionnaire to generate your will is easy to use. You can download the packet immediately, and it includes instructions for making your will valid under your state’s laws. Unlike other services with an annual or monthly membership and unlimited updates, LegalZoom doesn’t have a process for you to update your documents outside of the specified time period with your package. For example, if you purchase the basic last will for $89, but you wait to make changes until after the 30-day unlimited update window, you’ll have to pay $89 to make revisions.

Screenshot of LegalZoom Dashboard
The documents required for a last will and testament from LegalZoom

Attorney Assist and Legal Assist plan membership

LegalZoom offers two types of direct attorney assistance—both allow users to make an over-the-phone appointment with attorneys in the LegalZoom network. The main difference is the topic of legal advice.

The first is the Legal Assist plan membership, which is available to all users seeking legal advice on any topic, including those who purchase the basic will package. You can purchase a year-long membership for $199 or six months for $119. The membership offers unlimited 30-minute consultations on new legal matters. A new legal matter is completely unique from, and not at all related to, a legal matter you previously inquired about.

For example, you may be limited to a single 30-minute discussion about your will document. If you need to go over 30-minutes or make a second inquiry about it, it may not be considered a “new legal matter.” In that case, the attorney you’re connected with will give you their fee structure (which varies by attorney) and bill you for any additional time. You’re always connected with an attorney in your state, so that fee will vary based on your location and their firm’s billable hourly cost. If you’re a LegalZoom member, you’ll get 25% off the firm’s standard rate for representation.

The second is called Attorney Assist, and it’s only available with the comprehensive and estate bundle plans. With it, you’ll get on-demand legal advice from attorneys in the LegalZoom network who can answer unlimited questions about your estate plan and review your final estate documents. When you upgrade to the comprehensive plan you’ll have access for two weeks, and with the estate plan bundle you’ll have access for one year.

If you anticipate needing more than 30 minutes of legal assistance while completing your will, the attorney assist option that comes with the middle and top-tier packages might be a better option.

LegalZoom estate planning packages

LegalZoom offers three different estate planning packages, and each has varying access to attorneys.

Basic last will ($89):

Comprehensive last will ($99):

The comprehensive package has all the basic package features and:

Estate plan bundle ($249):

The estate plan bundle has all the comprehensive package features and:

Customer reviews

LegalZoom has 4.5 out of 5 stars on Trustpilot based on 3,300 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers mentioned they were longtime subscribers and the service continues to meet their needs. We found 13% of all reviewers gave LegalZoom 1 out of 5 stars, complaining the website often directs to an error page and provides unclear descriptions of deadlines and fees.

Our experience

The overall questionnaire process for completing a will was straightforward and in easy-to-understand language.

While it was easy to sign up and purchase a package, the cost of add-on services was hidden at the end of the process. We were impressed with the value of the middle tier, which is an extra $10 but comes with 30 days of on-demand attorney assistance.

When we asked questions through chat, a helpful response followed within five minutes. We reached a representative by phone within 10 minutes. An email response took around one business day.

Customer service options

Most Affordable: Rocket Lawyer

Pros Easy to get started Simplistic will-making questionnaire Free will if you create during the seven-day free-trial period
Cons Charged $39.99 automatically if you don’t cancel the free trial Little to no help when answering will-making questions Monthly membership required to keep access to documents

Rocket Lawyer is the only online will service we reviewed that generates a downloadable will for free, which is why we named it “Most Affordable.” It ties with U.S. LegalWills for the lowest starting price ($39), but it offers more forms with no extra cost and has attorneys available, unlike U.S. LegalWills.

Rocket Lawyer is known mostly for its quick and easy-to-use website with free legal forms and templates. It may be a good option if you’re about to have surgery and want to quickly get a will in place.

After you create an account and answer questions to create your will, you’ll need to put in your credit card information before you can download your document. You’ll have access to your will and any other legal form you can find on the Rocket Lawyer database for free during the initial seven-day trial. After your trial expires, Rocket Lawyer will automatically charge $39.99 per month, unless you cancel ahead of time.

While our team chose Rocket Lawyer as a great free option for creating your will, this service doesn’t provide extra assistance or guidance when completing the questionnaire. Additionally, if you forget to cancel the free trial, you may end up paying more for your documents than if you chose a different service.

Screenshot of Rocket Lawyer Dashboard
The Rocket Lawyer dashboard from our Legal Reviews Team’s testing

Rocket Lawyer estate planning package

Rocket Lawyer doesn’t offer a specific estate package, but for the free seven-day trial and while you’re an active member paying the monthly $39.99 fee, you’ll get access to hundreds of other state-specific legal forms, and you’ll be able to make unlimited changes to your documents.

When you pay for the membership, you’ll also get one free 30-minute consultation with an attorney regarding any new legal matters (new and unrelated to previous inquiries) that arise.

Customer reviews

Rocket Lawyer has 4.7 out of 5 stars on Trustpilot based on more than 7,000 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers highlighted the free document feature and the range of legal forms available on the database. Only 4% of customers gave it 1 out of 5 stars, reporting difficulty canceling the subscription and issues connecting with an attorney.

Our experience

Rocket Lawyer is a great resource for legal forms, especially for estate planning. We also like that you can get a custom-made will for free.

What we didn’t like is how you go through the questionnaire process before you’re asked to put in credit card information. It felt misleading at first, since it’s advertised as a free will but also asks for payment before you can view the finished document. If you call or email to cancel your subscription within the seven-day period you can complete and download whatever legal forms you want for free. When we emailed, we got a response back within five hours. When calling, it took about 15 minutes to connect with a representative.

Customer Service Options

Best for Lifetime Unlimited Updates: U.S. LegalWills

Pros Only service that offers lifetime update option 30-day money-back guarantee Customizable “build your own” package
Cons Outdated website Does not offer legal assistance Not available to customers living in Louisiana

What makes U.S. LegalWills stand out is the cost of unlimited updates, which is why we named it “Best for Lifetime Unlimited Updates.” Most notably, the lifetime deal costs a flat fee of $129.95. For other online will services, the cost to make unlimited updates ranges from $19 to more than $300 per year. Cost varies depending on how long you want to be able to make updates.

Unlimited UpdatesCost
First yearFree
Two years$11.95
Five years$29.95
10 years$39.95
25 years$79.95
Life$129.95

U.S. LegalWills offers three different and affordable estate planning bundle packages. You can also choose a “build your own” option and add the documents you need, instead of paying for documents you don’t need. This makes U.S. LegalWills one of the most customizable will-making services we reviewed.

U.S. LegalWills also has advanced information storage available with My Life Locker, which stores personal information, and Digital Vault, which contains documents you want to upload for future use by your executor. These two storage options are only available with the highest tier package.

Screenshot of U.S. LegalWills Dashboard
The U.S. LegalWills Estate Plan dashboard

U.S. LegalWills estate planning packages

Last will and testament ($39.95):

Premium last will and testament ($69.95):

The premium package has all the last will and testament package features and:

Complete estate plan ($99.95):

The complete estate plan has all the premium package features and:

Premium estate plan ($129.95):

The premium estate plan has all the complete estate plan features and:

Customer reviews

U.S. LegalWills has 4.6 out of 5 stars on Trustpilot based on more than 400 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers highlighted how easy the process was and how quickly they were able to complete the forms.

Some customers complained the forms weren’t upheld in a court of law. To each of those reviews, a customer service representative defended U.S. LegalWills and gave citations to the law supporting the forms.

Our experience

Despite the website platform appearing outdated, the questionnaire process was simple. The “try now for free” option at the bottom of the package prices was misleading. This is not the same as the free trial Rocket Lawyer offers. You’ll move through the will-creation process, but at the end, only a preview of the first page of your will is available to you. To see the rest, you’ll need to purchase the product. It took about 10 minutes to connect with a representative by phone, and an email response took around 10 hours.

Customer Service Options

What to look for in the best online will makers

Estate planning is a customizable experience, so flexibility is important. Most platforms offer some variation of the features below, whether in a bundle or as add-on services.

Last will and testament

The most important document in the estate planning process is a last will and testament, often referred to as a “will.” This document specifies who will be responsible for distributing your estate and can give detailed instructions about which beneficiaries are entitled to certain items or sums of money. Many wills also include guardianship details if the will writer has minor children or pets.

When you create an online will, you’ll answer a series of personal and financial questions that will help create your final document. Each one of the services we’ve selected has state-specific forms created by estate planning experts. After finishing the questionnaire, you can download the completed documents, print them out, and execute them according to the instructions provided by your online will service.

Additional estate planning documents

Creating a simple will is important at any stage in your life, but you should consider additional documents as well. The most common estate documents, in addition to a will, are a power of attorney and a living will (also called a health care directive). Most online services offer these legal documents as an add-on feature, but some offer a package deal for all three. Depending on your circumstances, you may want to invest in a service that offers a bundle. Read our guide to learn how to make a will without a lawyer.

Unlimited updates

Celeste Robertson, Esq., a member of the Texas Bar Foundation and practicing attorney since 1994, advised “you should review your will and other estate planning documents every three to five years” and always “revisit these documents whenever significant life changes occur.” Robertson gave the following examples of significant life changes:

That means it’s important to note whether you can make changes to your documents in the platform you choose. Many services offer free, unlimited changes for at least the first 30 days after purchase. Others offer free changes for up to a year or without limits. With services that offer a membership, you’ll generally be able to make unlimited updates to your estate documents so long as you pay the monthly or annual subscription.

Free, unlimited update period*Cost after free update period ends
Quicken Willmaker & TrustOne year$99–$299 per year (based on initial package purchased)
Trust & WillOne year$19 per year
Rocket LawyerSeven days$39.99 per month
LegalZoom30 daysNo updates without re-purchase
U.S. LegalWillsOne year$11.95–$129.95
*Based on basic package

Document storage

While you should always have an original paper copy of all your important documents, it’s a great idea to have virtually accessible backup copies. Most of our top choices have a virtual storage space for your will and any other documents you completed using the service. Some even allow you to upload additional important documents, such as:

When choosing a virtual storage base, security is a top concern. Each of the services on this list that offers document storage has one or two layers of encryption (converting information into a code to prevent unauthorized access) to protect sensitive information from anyone who doesn’t have authorization to access your account. Quicken WillMaker & Trust and Trust & Will both took an extra step by undergoing Type 2 Service Organization Control 2 (SOC 2 Type 2) auditing ⓘSOC 2 Type 2 is an exam used to evaluate and report on the effectiveness of a service organization’s controls related to security, availability, processing integrity, confidentiality, and privacy., which provides an independent, third-party assessment of a service organization’s security during a period of time.

Storage capabilitiesAccessibility
Quicken WillMaker (Everplans)Any important documentsAnnual membership
Trust & Will (document storage)Any important documentsAccount existence
Rocket LawyerOnly those generated by Rocket LawyerAccount existence
LegalZoomOnly those generated by LegalZoomAccount existence
U.S. LegalWills (Digital Vault)Any important documentsAccount existence

Family plan

Some online services offer a second will for a discounted price. This is ideal if your spouse or close family member is also interested in creating a will. Even if spouses or partners own property and assets together, it’s common for them to create reciprocal wills. These are two separate wills, each making the other the beneficiary of the entire estate. For services that offer a family plan, you can often get the second will at a discounted price, and you can easily add it on at checkout.

Info icon

Helpful hint: If this feature is essential for you, Quicken WillMaker & Trust allows you to make an unlimited number of wills with a single purchase of one of its products. In other words, you can get estate documents for the whole family for the cost of one package.

Attorney assistance

While most people creating a will online can do so without additional assistance, you might be interested in seeking general legal advice or having a lawyer look over your will, especially if you have a complex estate plan. Some services offer specialized legal assistance throughout the creation process—usually at a higher cost. If you anticipate needing an estate planning attorney to look over your documents at any point during the process, you should consider choosing a service that offers this as an add-on feature.

Attorney access
Quicken WillMaker & TrustNo, but can connect you with a local attorney
Trust & WillYes, can be added on for $200 per year but currently only available in 17 states
Rocket LawyerYes, unlimited 30-minute consultations on new legal matters
LegalZoomYes, pay for a general legal assistance membership or upgrade to middle or top tier to get estate specific, on-demand legal assistance
U.S. LegalWillsNo
Info icon

Helpful hint: If this feature is essential for you, you might consider one of the middle or top-tier packages with LegalZoom. You’ll have on-demand attorney access to ask whatever estate questions you have for 30 days after purchase. Other services cost more than $200 per year for this level of accessor limit your questions to “new legal matters” only.

Satisfaction guarantee

Many services are backed by a 30-day money-back satisfaction guarantee. Some guarantees may come with limitations or will only apply refunds to certain services.

How we reviewed online will-making services

The Reviews Team curated a scoring system for online will-making services that considers the value for money, ease of use, customer support, features, and customer satisfaction. Here’s how it breaks down:

Bottom line

After hundreds of hours researching, our Reviews Team found the above online will maker companies to be the top five in the market. We found Quicken WillMaker & Trust to be the best overall because of its combination of document quality, user-friendly creation process, and affordable prices.

If you want to have an attorney review your will and answer questions along the way, LegalZoom is our top pick for legal assistance. With its free will option, Rocket Lawyer is best for those on a budget. If making unlimited lifetime updates is high on your priority list, U.S. LegalWills is a great option. If you want a guided will-making experience, to chat with a representative, and find detailed information about estate planning, Trust & Will is our top choice for customer support.

For more resources about planning for the future:

Frequently asked questions

Yes, it’s completely legitimate to use an online service to create your will. As long as you execute the document in accordance with your state’s laws, your online will is legally binding.

Among those reviewed services, Quicken WillMaker & Trust was our number one “Editor’s Pick.” Next, we chose Trust & Will, followed by Rocket Lawyer, LegalZoom, and U.S. LegalWills.

The main pros of online wills are they’re more affordable than hiring an estate attorney, they can be created from home, and they’re easier than writing a will from scratch.

The main cons of online wills are that an attorney review is not available with all services, they might not be the best option for those with a complicated estate, and unlimited updates not available with all services (requiring re-purchase to make updates).

The price to create a simple online will range from $0–$89. Some packages offering several documents, in addition to a will, can cost up to $299.

While an online will is designed to be legally binding if you provide accurate information and follow your state’s laws, its validity could be contested if someone has reason to believe it wasn’t written properly.

In some circumstances, such as complex financial situations, complicated family structures, or undecided wishes, it’s best to consult an attorney.

Have questions about this review? Email us at reviewsteam@ncoa.org.

Sources

  1. Gallup.com. How Many Americans Have a Will? June 23, 2021. Found on the Internet at https://news.gallup.com/poll/351500/how-many-americans-have-will.aspx
Miranda Riva is a writer and licensed Tennessee attorney who has written and edited legal content covering the topics of family law, business law, criminal law, environmental law, and estate law.
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Laura Jackson Author
Laura Jackson is a lawyer who, after several years in private practice, left to fulfill her dream of serving a larger audience through freelance writing. She graduated from Emory University School of Law and is an active member of the Georgia Bar Association. She is passionate about making complex legal topics understandable for all audiences.
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