The 5 Best Online Will Makers of 2024

Quicken WillMaker & Trust gets the top “Editor’s Pick” from our Reviews Team because it generates comprehensive and high-quality estate planning documents for the best value of all the companies we reviewed. Although its starting cost ($99) is higher than most companies on this list, it stands apart by offering free unlimited updates for one year, a 30-day full refund, and wills for multiple family members. Since family members are meant to share the service, you can make separate wills for different people for no additional cost.

• Cost: $99–$209
• Promotions: 25% off with code T1040
• Document storage: Yes, with the top package through a partnership with Everplans
• Access to an attorney: Not through platform, but Nolo can connect you with a local attorney
• Unlimited updates: Free for the first year, then cost varies based on package ($99–$209)
• Satisfaction guarantee: 30-day full refund

Nolo’s Quicken WillMaker & Trust packages

Quicken WillMaker & Trust offers three different customized estate plan packages:

Starter ($99):

• Last will
• Living will
• Health care power of attorney
• Final arrangement forms

Plus ($139):

The plus package has all the starter package features and:

• Financial power of attorney
• Letters to survivors
• Living trust
• Transfer on death deed
• Estate planning tools available as downloadable software

All-access ($209):

The all-access package has all the starter and plus package features and:

• One year subscription to Everplans (document and information storage service)

If you can’t decide which package you want, our Reviews Team recommends beginning with the starter package. You can upgrade at any time in your dashboard.

Quicken WillMaker & Trust has been helping customers make their wills for the last 30 years. The online questionnaire format doesn’t require you to download anything, which keeps the process simple. But if you want to keep your personal information off the internet, the downloadable software guarantees your documents are only accessible through your personal device. Along with increased privacy, the software offers a high-contrast mode for people with vision loss.

To make the process easy, Quicken WillMaker & Trust provides a checklist before starting the questionnaire. A “helpful information” box below the prompt will guide you if you are unsure of how to answer. Quicken WillMaker & Trust also provides an extensive book (available online) with detailed instructions and additional information to help create your will.

Customer reviews

Quicken WillMaker & Trust has 4.5 out of 5 stars on Trustpilot based on more than 230 reviews. Of those reviews, 74% give the service 5 out of 5 stars, specifically mentioning how easy the product is to use and its inclusivity for people of all ages and backgrounds. Only 5% of users gave 1 out of 5 stars, mentioning never hearing back from customer service after making an inquiry and having technical issues with the software.

Our experience

Quicken WillMaker & Trust was by far the easiest platform for our Reviews Team to purchase and use. The language throughout the questionnaire was clear, and the option for further information provided an extra layer of guidance. We were specifically impressed with the number of high-quality documents you can get for such an affordable cost.

We found it difficult to get in contact with the company, since you don’t have access to direct contact links or a chat feature on the website. But we were able to reach a representative within five minutes using the toll-free phone number. An email response took around one business day. Customer service can only help with service- and product-related issues. They cannot answer legal questions.

For more information about this online will service, read our in-depth LegalZoom Review.

Customer service options

• Phone: 800-728-3555 available 8 a.m. to 5 p.m. PT, Monday through Friday
• Email: techsupport@nolo.com
• Contact on the website: N/A

Trust & Will earned “Best for Customer Assistance” for two main reasons: The site gave helpful explanations and tips throughout the will-creation process, and it provided thorough and well-researched resources for additional information on estate planning topics. Each time we asked a question using any of the provided channels of contact, our Legal Reviews Team received an accurate answer within two hours. Compared with other companies on this list that took at least one day to respond, the quick turnaround time is impressive.

• Cost: $199
• Promotions: $10 off with code Gimmie10
• Document storage: Yes, with annual Trust & Will membership
• Access to an attorney: Yes, for an additional cost (currently only available in 17 states)
• Unlimited updates: Free for the first year, then $19 per year
• Satisfaction guarantee: 30-day full refund

Trust & Will Estate Planning Package

Trust & Will currently only offers a single package for creating an online will.

Will-based estate package ($199):

• Last will and testament
• Power of attorney
• Living will
• HIPAA authorization form A HIPAA (Health Insurance Portability and Accountability Act) authorization form is important when you execute a living will or advance health care directive because it gives the person in charge of medical decisions access to your medical history.

For more information about this online will service, read our in-depth Trust & Will review.

Trust & Will was founded in 2017 and has quickly become established in the online estate planning industry. The company offers a free year of unlimited updates with your $199 purchase. To make changes to your documents after the year has passed, you can become a member for $19 per year, and you can make unlimited updates for as long as you retain membership. Trust & Will also offers do-it-yourself probate tools executors of a will (those who carry out the will) can purchase if they need state-specific assistance when entering  probate Probate is the legal procedure your estate goes through after you pass away.  court.

If you can’t find what you’re looking for when completing your estate documents, you can use the chat function at the bottom of the page, send an email, or fill out an inquiry form to get help from an expert. You can use the chat function to connect with someone during business hours or find out more information about a topic. find recommended resources, and connect to an expert if you need help.

Customer reviews

Trust & Will has 4.6 out of 5 stars on Trustpilot based on more than 3,400 reviews. Close to 90% of the reviews left by customers are 5 out of 5 stars. Customers called out the simplicity and clarity of the platform overall, as well as great customer service when issues or questions arose. Complaints focused on issues with the website timing out and no room for customizations when answering questions.

Our experience

At first glance, Trust & Will has one of the most visually organized website designs in the industry. The layout is intuitive and easy to navigate.

One thing our team didn’t like is its lack of a simple will option and overall inability to customize. While it offers high-quality documents, you may not need all four of the documents in the package.

The auto-response that appears when you ask a question leads to a number of related resources we found helpful. We waited five minutes to talk to an expert on chat, and the wait for an email response was a few hours.

Read more in our full Trust & Will review.

Customer service options

• Phone: 866-908-7878 available 7 a.m. to 5 p.m. PT, Monday through Friday; Saturdays from 7 a.m. to 2 p.m. PT
• Email: hello@trustandwill.com
• Contact on the website: Submit a request

LegalZoom was one of the first companies in online legal assistance. Since its founding in 2001, it has helped more than 3.5 million customers with their estate planning needs. Unlike its competitors, LegalZoom offers direct attorney assistance in several legal specialties, making it qualified to assist customers with a wide variety of legal needs and earning it our distinction of “Best for Legal Assistance.”

• Cost: $89–$249
• Promotions: N/A
• Document storage: Yes, with LegalZoom account
• Access to an attorney: Yes, with certain packages or membership
• Unlimited updates: Free for 30 days
• Satisfaction guarantee: 60-day full refund

LegalZoom estate planning packages

LegalZoom offers three different estate planning packages, and each has varying access to attorneys.

Basic last will ($89):

• Last will and testament
• Unlimited updates for 30 days from the date of purchase

Comprehensive last will ($99):

The comprehensive package has all the basic package features and:

• Attorney Assist for 30 days from the date of purchase

Estate plan bundle ($249):

The estate plan bundle has all the comprehensive package features and:

• Unlimited updates for one year from the date of purchase
• Attorney Assist for one year from the date of purchase

The questionnaire to generate your will is easy to use. You can download the packet immediately, and it includes instructions for making your will valid under your state’s laws. Unlike other services with an annual or monthly membership and unlimited updates, LegalZoom doesn’t have a process for you to update your documents outside of the specified time period with your package. For example, if you purchase the basic last will for $89, but you wait to make changes until after the 30-day unlimited update window, you’ll have to pay $89 to make revisions.

Attorney Assist and Legal Assist plan membership

LegalZoom offers two types of direct attorney assistance—both allow users to make an over-the-phone appointment with attorneys in the LegalZoom network. The main difference is the topic of legal advice.

The first is the Legal Assist plan membership, which is available to all users seeking legal advice on any topic, including those who purchase the basic will package. You can purchase a year-long membership for $199 or six months for $119. The membership offers unlimited 30-minute consultations on new legal matters. A new legal matter is completely unique from, and not at all related to, a legal matter you previously inquired about.

For example, you may be limited to a single 30-minute discussion about your will document. If you need to go over 30-minutes or make a second inquiry about it, it may not be considered a “new legal matter.” In that case, the attorney you’re connected with will give you their fee structure (which varies by attorney) and bill you for any additional time. You’re always connected with an attorney in your state, so that fee will vary based on your location and their firm’s billable hourly cost. If you’re a LegalZoom member, you’ll get 25% off the firm’s standard rate for representation.

The second is called Attorney Assist, and it’s only available with the comprehensive and estate bundle plans. With it, you’ll get on-demand legal advice from attorneys in the LegalZoom network who can answer unlimited questions about your estate plan and review your final estate documents. When you upgrade to the comprehensive plan you’ll have access for two weeks, and with the estate plan bundle you’ll have access for one year.

If you anticipate needing more than 30 minutes of legal assistance while completing your will, the attorney assist option that comes with the middle and top-tier packages might be a better option.

Customer reviews

LegalZoom has 4.5 out of 5 stars on Trustpilot based on 3,300 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers mentioned they were longtime subscribers and the service continues to meet their needs. We found 13% of all reviewers gave LegalZoom 1 out of 5 stars, complaining the website often directs to an error page and provides unclear descriptions of deadlines and fees.

Our experience

The overall questionnaire process for completing a will was straightforward and in easy-to-understand language.

While it was easy to sign up and purchase a package, the cost of add-on services was hidden at the end of the process. We were impressed with the value of the middle tier, which is an extra $10 but comes with 30 days of on-demand attorney assistance.

When we asked questions through chat, a helpful response followed within five minutes. We reached a representative by phone within 10 minutes. An email response took around one business day.

Customer service options

• Phone: 888-379-0854 available 5 a.m. to 7 p.m. PT, Monday through Friday; 7 a.m. to 4 p.m. ET, weekends
• Email: support@legalzoom.com
• Contact on the website: Contact us

Rocket Lawyer is the only online will service we reviewed that generates a downloadable will for free, which is why we named it “Most Affordable.” It ties with U.S. LegalWills for the lowest starting price ($39), but it offers more forms with no extra cost and has attorneys available, unlike U.S. LegalWills.

• Cost: $0–$19.99 per month
• Promotions: Seven-day free trial followed by a month-long trial for $5
• Document storage: Yes, with monthly Rocket Lawyer membership
• Access to an attorney: Yes, unlimited 30-minute consultation on new legal issues
• Unlimited updates: Free for seven days, $5 for the second month, then $39.99 per month
• Satisfaction guarantee: No

Rocket Lawyer estate planning package

Rocket Lawyer doesn’t offer a specific estate package, but for the free seven-day trial and while you’re an active member paying the monthly $39.99 fee, you’ll get access to hundreds of other state-specific legal forms, and you’ll be able to make unlimited changes to your documents.

When you pay for the membership, you’ll also get one free 30-minute consultation with an attorney regarding any new legal matters (new and unrelated to previous inquiries) that arise.

Rocket Lawyer is known mostly for its quick and easy-to-use website with free legal forms and templates. It may be a good option if you’re about to have surgery and want to quickly get a will in place.

After you create an account and answer questions to create your will, you’ll need to put in your credit card information before you can download your document. You’ll have access to your will and any other legal form you can find on the Rocket Lawyer database for free during the initial seven-day trial. After your trial expires, Rocket Lawyer will automatically charge $39.99 per month, unless you cancel ahead of time.

While our team chose Rocket Lawyer as a great free option for creating your will, this service doesn’t provide extra assistance or guidance when completing the questionnaire. Additionally, if you forget to cancel the free trial, you may end up paying more for your documents than if you chose a different service.

Customer reviews

Rocket Lawyer has 4.7 out of 5 stars on Trustpilot based on more than 7,000 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers highlighted the free document feature and the range of legal forms available on the database. Only 4% of customers gave it 1 out of 5 stars, reporting difficulty canceling the subscription and issues connecting with an attorney.

Our experience

Rocket Lawyer is a great resource for legal forms, especially for estate planning. We also like that you can get a custom-made will for free.

What we didn’t like is how you go through the questionnaire process before you’re asked to put in credit card information. It felt misleading at first, since it’s advertised as a free will but also asks for payment before you can view the finished document. If you call or email to cancel your subscription within the seven-day period you can complete and download whatever legal forms you want for free. When we emailed, we got a response back within five hours. When calling, it took about 15 minutes to connect with a representative.

Customer Service Options

• Phone: 877-881-0947 available 8 a.m. to 8 p.m. PT, Monday through Friday
• Email: N/A
• Contact on the website: (Contact us)

What makes U.S. LegalWills stand out is the cost of unlimited updates, which is why we named it “Best for Lifetime Unlimited Updates.” Most notably, the lifetime deal costs a flat fee of $129.95. For other online will services, the cost to make unlimited updates ranges from $19 to more than $300 per year. Cost varies depending on how long you want to be able to make updates.

• Cost: $39.95–$129.95
• Promotions: When you join, your partner will get 40% off their membership; refer a friend, they get a 10% discount, and you get a $20 Amazon gift card
• Document storage: Yes, with purchase
• Access to an attorney: No
• Unlimited updates: Yes, cost varies
• Satisfaction guarantee: 30-day full refund

U.S. LegalWills estate planning packages

Last will and testament ($39.95):

• Last will

Premium last will and testament ($69.95):

The premium package has all the last will and testament package features and:

• Personalized messages and wishes
• Family access to your documents

Complete estate plan ($99.95):

The complete estate plan has all the premium package features and:

• Financial power of attorney
• Living will

Premium estate plan ($129.95):

The premium estate plan has all the complete estate plan features and:

• My Life Locker
• Digital Vault

Unlimited updates:

• First year: Free
• Two years: $11.95
• Five years: $29.95
• 10 years: $39.95
• 25 years: $79.95
• Life: $129.95

U.S. LegalWills offers three different and affordable estate planning bundle packages. You can also choose a “build your own” option and add the documents you need, instead of paying for documents you don’t need. This makes U.S. LegalWills one of the most customizable will-making services we reviewed.

U.S. LegalWills also has advanced information storage available with My Life Locker, which stores personal information, and Digital Vault, which contains documents you want to upload for future use by your executor. These two storage options are only available with the highest tier package.

Customer reviews

U.S. LegalWills has 4.6 out of 5 stars on Trustpilot based on more than 400 reviews. More than 80% of reviewers gave it 5 out of 5 stars. Customers highlighted how easy the process was and how quickly they were able to complete the forms.

Some customers complained the forms weren’t upheld in a court of law. To each of those reviews, a customer service representative defended U.S. LegalWills and gave citations to the law supporting the forms.

Our experience

Despite the website platform appearing outdated, the questionnaire process was simple. The “try now for free” option at the bottom of the package prices was misleading. This is not the same as the free trial Rocket Lawyer offers. You’ll move through the will-creation process, but at the end, only a preview of the first page of your will is available to you. To see the rest, you’ll need to purchase the product. It took about 10 minutes to connect with a representative by phone, and an email response took around 10 hours.

Customer Service Options

• Phone: 888-660-9455 available 8 a.m. to 8 p.m. ET, Monday through Friday
• Email: support@uslegalwills.com
• Contact on the website: Contact us