Jabra Enhance Hearing Aids Review 2023: Expert Analysis

• Jabra Enhance hearing aids cost from $799–$1,995 per pair, depending on the model.
• Jabra Enhance Select over-the-counter hearing aids are receiver-in-canal style and designed to address mild to moderate hearing loss.
• Jabra Enhance Plus hearing aids are in-the-canal style and designed to address mild to moderate hearing loss.
• An in-person hearing consultation isn’t required for purchase, and Jabra Enhance Select hearing aids come with online support from its audiology team for up to three years, depending on the care and protection plan chosen at purchase.

With the U.S. Food and Drug Administration’s (FDA) 2022 ruling on over-the-counter (OTC) hearing aids, there are more options than ever for purchasing hearing aids—at in-person hearing clinics, online, or from big-box retailers.

Jabra Enhance is an OTC hearing aid brand available online and from big-box retailers (Best Buy and Costco). All of its hearing aid support is available online and through mobile technology. If you’re experiencing mild to moderate hearing loss and feel you’re a good candidate for an OTC hearing aid, Jabra Enhance is a reliable brand to consider.

To help you find the best hearing aid on the market for your needs, we looked into how much Jabra Enhance hearing aids cost, whether insurance covers Jabra Enhance hearing aids, and what the Jabra Enhance aids warranty covers.

This Jabra Enhance hearing aids review dives into the answers to these questions and more, so you can determine if Jabra is a good hearing aid for you.

Our Reviews Team recommends products and services we believe provide value in the lives of our readers. We’ve spent more than 5,000 hours conducting in-depth research on hearing aid devices to give you the most accurate hearing aid review. To make these selections, we:

• Consulted with audiologists and geriatric care experts
• Mystery shopped 18 brands
• Surveyed hundreds of hearing aid users
• Tested various models of hearing aids
• Interviewed experts in the field
• Read thousands of verified customer reviews

Read more about our hearing aids review methodology.

Jabra Enhance hearing aids are one of our Reviews Team’s top picks for the best hearing aids for several reasons.

First, Jabra Enhance offers OTC hearing aids for mild to moderate hearing loss, which means you’re not required to see a doctor or audiologist for a fitting. This can save you time and money since you’re not obligated to visit an audiologist clinic. OTC hearing aids are often more affordable than prescribed hearing aids, are preprogrammed and ready to be used out of the box, and can be self-fitted and adjusted by the user at home.

Second, Jabra Enhance has ongoing access to a team of professionals, including licensed hearing aid specialists and audiologists, for up to three years after purchase. Because the support is available only online, if you prefer to see a hearing professional in-person, then Jabra Enhance hearing aids may not be for you.

And finally, Jabra Enhance earned “Editor’s Pick” on our Reviews Team’s best hearing aids of 2023 review due to the company’s combination of powerful hearing aids and its ongoing customer service.

• Cost per pair: $1,195 (basic package) and $1,395 (premium package)
• Dimensions: 0.99 inches x 0.57 inches (height x width)
• Weight: 1 gram (gm) without battery
• Type of hearing aid: Receiver-in-canal (RIC)
• Type of hearing loss: Mild to moderate
• Battery type: Disposable
• Bluetooth compatible: Yes

The Jabra Enhance Select 50 are lightweight Bluetooth-streaming hearing aids. While this model is the only one that runs on disposable zinc-air batteries, the Select 50 does come with a one-year supply.

In our Reviews Team’s survey of hearing aid users, most respondents preferred rechargeable batteries over disposable ones—21% of respondents chose rechargeable batteries as their most preferred hearing aid feature, while only 8% chose disposable batteries as their most preferred feature. If you don’t mind changing out batteries and prefer a longer battery life, disposable batteries will last roughly three to 10 days depending on the type of hearing aid and the power requirements for advanced features like Bluetooth streaming.

New to all Jabra Enhance Select devices, including Jabra Enhance Select 50, are the basic and premium package options. The basic package comes with OTC hearing aids and one-year warranty and loss and damage protection, but no audiology support. The premium package comes with OTC hearing aids, three years of professional hearing care with the Jabra Enhance Audiology Team—an audiology team member will program your hearing aids to your audiogram or hearing test results and conduct an orientation session to show you how to use your hearing aids, pair them with your phone, use the app, clean, charge, and maintain them, and adjust the settings—and a three-year and warranty and loss and damage protection.

The Enhance Select 50 hearing aids offer speech clarity and noise reduction features that filter out background noise during conversations in loud places.

If you choose the premium package for $200 more than the basic, the device comes with three-year access to the Jabra Audiology Team, which consists of hearing specialists who can program your hearing aids and make remote sound adjustments through the Jabra Enhance Select app. The Audiology Team is also available over Skype or FaceTime to answer questions regarding your experience with your hearing aids. Through the app, you can also adjust the volume and customize sound quality in different environments by selecting settings, like all-around, restaurant, outdoor, and music.

Enhance Select 50 hearing aids come with a 100-day trial period.

• Cost per pair: $1,495 (basic package) and $1,695 (premium package)
• Dimensions: 1.06″ H x 0.55″ W
• Weight: 2.5 gm
• Type of hearing aid: RIC
• Type of hearing loss: Mild to moderate
• Battery type: Rechargeable
• Bluetooth compatible: Yes

The Jabra Enhance Select 100 is similar to Enhance Select 50 hearing aids except they’re rechargeable and slightly heavier and larger. A portable charging case that carries three full charges is included with your purchase—a full three-hour charge powers your hearing aids for 30 hours. The same charging case also comes with a fast-charge feature, which only takes one hour to charge your hearing aids to half power.

Enhance Select 100 hearing aids offer a more natural sound than the Select 50 because they have advanced noise reduction technology that clarifies sounds you want to hear. For example, the Enhance Select 100 has a Music Mode on the Jabra Enhance Select app, which improves the sound quality of live music during events and reduces sound distortion. You also get the same environment settings as the Select 50 to further customize sound.

These hearing aids also come with a 100-day trial. If you purchase the premium package, you get three years of Audiology Team support for remote sound adjustments through the app.

• Cost per pair: $1,795 (basic package) and $1,995 (premium package)
• Dimensions: 1.28″ H x 0.51″ W
• Weight: 2.6 gm
• Type of hearing aid: RIC
• Type of hearing loss: Mild to moderate
• Battery type: Rechargeable
• Bluetooth compatible: Yes

The Jabra Enhance Select 200 model is the most advanced rechargeable Bluetooth-streaming hearing aid available through Jabra. The advanced technology of these hearing aids offers the clearest, most natural sound of all Enhance Select models, including adaptive sound processing, which means the volume automatically adjusts to your environment, so you don’t have to make frequent manual adjustments using your Jabra Enhance Select app. But if you prefer, you can still make adjustments using the app’s environment settings.

You also get binaural directionality, which is a feature that helps process sound by combining inputs from both hearing aids. Working together, the hearing aids were designed to produce a sound that is easily interpreted by the brain and sounds more natural to you while offering the clearest sound of all Jabra Enhance Select hearing aids. Music Mode is also included, so you get to enjoy music events just like you would with the Enhance Select 100 model.

Like all Enhance Select models, you get a 100-day trial period, and with a premium package purchase, three years of remote adjustments through the Jabra Audiology Team on the app.

• Cost per pair: $799
• Dimensions: 0.79″ L x 0.59″ W x 0.46″ H
• Weight: 3.2 gm
• Type of hearing aid: In-the-ear (ITE)
• Type of hearing loss: Mild to moderate
• Battery type: Rechargeable
• Bluetooth compatible: Yes, iOS devices only

The Jabra Enhance Plus is a new discreet rechargeable hearing aid. Priced at $799, it costs significantly less than the RIC-style Enhance Select models, making it the most affordable hearing aid from Jabra, although it’s only compatible with iPhones at this time.

These earbud-like hearing aids look like the line of Jabra wireless earbuds and may appeal to you if you prefer a smaller style. Enhance Plus hearing aids hold up to 12 hours on a single charge, and the portable charging case comes with 23 extra hours (about two full charges).

Unlike the charger for the Enhance Select 100 and 200, this charger does not offer a one-hour fast charge feature, so you’ll have to wait two hours for a full charge. The full charge is also less compared to the 30-hour battery life of the Enhance Select 100 and 200. If you plan on charging your hearing aids every night, this difference isn’t significant.

These Jabra hearing aids are self-fitting, which means you have more control over fine-tuning the settings of your hearing aids. This includes amplifying difficult-to-hear frequencies—all without the necessity of visiting a hearing clinic. For those comfortable with technology, this can be an opportunity to customize your hearing aids exactly as you prefer. For those who aren’t as comfortable with technology, it may present complications.

By connecting your hearing aids to the Jabra Enhance app (found in the Apple store), you can choose from three different listening modes that help process sound in different environments:

• Adaptive mode: As sounds and noise levels change around you, your hearing aids will automatically adjust to your environment, so you don’t have to manually adjust volume or settings yourself. To help you focus on one specific sound in a noisy environment, this mode also lowers background noise volume.
• Focus mode: So you can hear clearly, focus mode picks up voices or specific sounds in front of you, then enhances the audio.
• Surround mode: This setting enhances all sound around you, including speech and background noise. It’s the default mode for hands-free calling and streaming.

Be aware that the 45-day trial period is shorter compared to the 100-day trial period of the Enhance Select models. According to customer support, the features on the app and the technology of the hearing aids aren’t as advanced as Enhance Select models, which were designed to address higher-level hearing loss.

For similar reasons, this model also only comes with a one-year repair warranty and no coverage for loss and damage.

A big difference with this model is that you won’t get support from the Audiology Team and it doesn’t have basic and premium pack options. These hearing aids aren’t built with the more detailed program adjustments that you see with the Jabra Enhance Select hearing aids. Instead, you have to make your own volume and mode adjustments through the Jabra Enhance app, or you can retake the hearing test just like you did when you first received your hearing aids to refit your devices to your hearing needs.

Starting at $1,699 per pair, Jabra has a prescription line of RIC hearing aids exclusive to Costco, called the Jabra Enhance Pro 10. In order to purchase these, you’ll need a Costco membership, which starts at $60 per year.

Jabra Enhance Pro 10 hearing aids differ from the Jabra Enhance OTC hearing aids (Enhance Select and Enhance Plus) by addressing mild to profound hearing loss. These prescription hearing aids have rechargeable or disposable battery options, so you can choose what works best for you.

The Pro 10 model also has a different app, called the Jabra Enhance Pro app, which is available on both Apple and Google Play. The app lets you control volume, personalize your sound preferences by presetting your own programs, manage tinnitus (when you experience ringing or other noises in your ears) through therapeutic settings, and access remote care with the Jabra Audiology Team.

Jabra Enhance Pro app available on the Google Play and Apple store

Jabra Enhance Pro 10 hearing aids are the only Jabra model with a telecoil as an optional feature, which is not found in the Jabra Enhance OTC models.

About telecoil options

A telecoil is a small wire in a hearing aid that picks up sound from a loop system, which is a system that sends audio to your hearing aid, so you can hear better during events or in crowded places. You can find loop systems integrated into your phone, in concert halls, at airports, or in places of worship.

Jabra Enhance Plus and Enhance Select models do not include a telecoil. Many hearing aid brands choose to sacrifice telecoil technology to keep prices low. A telecoil can be a costly feature requiring a bigger device to fit the wire, so you won’t find it in completely-in-canal (CIC) or invisible-in-the-canal (IIC) models.

But hearing aid technology continues to advance. Bluetooth features and smartphone controls, like environment settings that better filter sounds you want to hear, help improve sound quality in noisy places without the use of a telecoil.

If you’re considering OTC Jabra Enhance hearing aids but you want a telecoil option, you can buy a separate device with a telecoil. The MultiMic accessory is $275 and can pick up audio from loop systems that goes directly to your hearing aids.

Jabra Enhance sells over-the-counter hearing aids, with the exception of the exclusive Jabra Enhance Pro 10, which is sold at Costco and can only be purchased with a prescription. You can also find Jabra Enhance Plus hearing aids at Best Buy, on Amazon, or through the Jabra Enhance website.

Jabra Enhance hearing aids are less expensive than other OTC competitors like Audicus (starting at $1,398 per pair) and Eargo (starting at $1,850 per pair). But they’re still not as affordable as other OTC brands, like MDHearing (starting at $299 per pair).

Lively becomes Jabra Enhance

In fall 2022, Jabra, which is best known for its wireless earbuds, merged with the Lively hearing aid brand to create the Jabra Enhance line of hearing aids. Jabra Enhance is owned by the GN Group, a corporation that specializes in hearing and audio technology out of Denmark.

When the merger took place, Lively hearing aids were rebranded under the Jabra Enhance name:

• Lively Lite = Jabra Enhance Select 50
• Lively Plus = Jabra Enhance Select 100
• Lively Pro = Jabra Enhance Select 200

Since then, Jabra Enhance has developed other hearing aid models, like the Enhance Plus.

Jabra Enhance hearing aids start between $799–$1,995 per pair. If your main priority is Bluetooth streaming, Jabra Enhance is one of the most affordable hearing aids options on the market.

If Jabra hearing aids are out of your price range, there are ways to help cover costs, like asking insurance for partial coverage, searching for financing opportunities, or applying for alternative funding through local programs.

How to buy Jabra Enhance hearing aids

You can purchase Jabra Enhance Select online through the brand’s website. To purchase Jabra Enhance Plus hearing aids, you can also complete the buying process online or head to Best Buy—in-store or through the retailer’s website. If you’re buying hearing aids directly from Jabra Enhance, you can pay using VISA, Mastercard, American Express, or Discover credit cards.

If you’re looking to finance your hearing aids, you can apply through Bread, the company’s financing partner, at checkout on the Jabra website. Jabra Enhance offers payment plans for each hearing aid. Depending on your terms and package option for the Select devices (basic or premium), here’s a breakdown of monthly payments, beginning on the low end:

• Jabra Enhance Plus: Starts at $26
• Jabra Enhance Select 50: Starts at $39–$46
• Jabra Enhance Select 100: Starts at $49–$55
• Jabra Enhance Select 200: Starts at $58–$65

Does insurance cover hearing aids?

While most insurance plans do not cover the full cost of hearing aids, terms vary by state and some private insurance providers may cover a portion, so it’s always a good idea to check with your health insurance provider on your specific coverage. Common forms of coverage include:

• Medicare: While Medicare Part A and Part B don’t cover hearing aids, Medicare Advantage (also known as Medicare C) may offer some coverage or a discounted rate through a third party. Check with your insurance provider to verify your coverage.
• FSA or HSA: If you have a flexible spending account (FSA) or health savings account (HSA), the cost of hearing aids, batteries, repairs, and maintenance are considered medical expenses.
• If you’re a veteran or military personnel, you may be eligible for hearing aid assistance or complete coverage through the U.S. Department of Veterans Affairs (VA). The VA will also cover medical services such as audiology for those who are eligible. Check with your assigned VA provider to verify your coverage.

How can I save money on hearing aids?

To save money on hearing aids, check with charitable foundations that help those who cannot afford hearing aids, such as the Hearing Aid Project, Miracle-Ear Foundations, or local Lions Clubs.

Another option to look into is your local area agency on aging to see what it can do to offer support. Finally, visit NCOA’s Benefits CheckUp to learn more about benefits that may be available in your area.

Jabra Enhance hearing aids near me

Jabra Enhance Select hearing aids are only found on the Jabra Enhance website. To find Jabra Enhance Plus hearing aids, you can also purchase them through the website as well as on Amazon or in stores like Best Buy.

Keep in mind that Best Buy employees are not trained hearing professionals who can answer questions related to your unique hearing needs. If you have specific questions to determine if Jabra Enhance Plus is right for you, ask your audiologist.

You can find Jabra Enhance Pro 10 hearing aids at your local Costco, although they are prescription hearing aids. To talk to a professional at a Costco Hearing Center, you’ll need a Costco membership, which is at least $60 per year.

The app you use to support your hearing aids depends on the model you purchase. The Jabra Enhance app is used for the Jabra Enhance Plus hearing aids, while the Jabra Enhance Select app is used for the Jabra Enhance Select 200, 100, and 50 hearing aids.

Jabra Enhance app

You can only download the Jabra Enhance app through the Apple store, meaning Jabra Enhance Plus hearing aids are not compatible with Android smartphones. If you have an Android, you may want to consider different hearing aids.

This app connects to your Jabra Enhance Plus hearing aids and allows you to make adjustments to your mode (adaptive, focus, or surround), use the speech filter to focus on conversations, change the volume of incoming sound, and access support agents if you need help.

These screenshots found through the Apple store show personalized sound features available with the Jabra Enhance app.

Jabra Enhance Select app

You can download the Jabra Enhance Select app from the Apple store and the Google Play store, so Jabra Enhance Select hearing aids are compatible with both iPhones and Android smartphones.

The app connects to your Jabra Enhance Select 200, 100, and 50 hearing aids, allowing you to optimize sounds depending on your environment. Unlike the Enhance app, the Enhance Select app gives you direct access to the Jabra Audiology Team, which means you can book appointments through the app if you need program adjustments or if you need to ask a professional about your hearing. If the Audiology Team determines you need an adjustment, they can program your hearing aids through the app, so you don’t have to go to an audiology clinic.

Screenshots of the Jabra Enhance Select app show features that can personalize sound.

Enhance Select hearing aids include a cleaning kit with a brush, cloth, eight domes of each size that comfortably fit the receiver to your ear canal, and a pack of wax guards that protect the hearing aid from ear wax buildup. If you need more care supplies, the Jabra care team can ship them at no extra cost to you for up to three years.

Enhance Plus hearing aids do not come with a cleaning kit, but you get a pair of small, medium, and large EarGels (domes that cover the part of the hearing aid in your ear). If you need additional EarGels, they cost $15 for a three-pair pack of any size you choose.

Jabra Enhance offers four main accessories for an additional cost: a TV Streamer, MultiMic, Phone Clip+, and the Enhance Select 100 Charging Case. All Jabra Enhance accessories include a 100-day money-back guarantee and a one-year warranty (excluding the charging case, which offers a three-year warranty).

• TV Streamer: For $299, you can purchase the TV Streamer, which uses Bluetooth to stream TV audio straight to your hearing aids from up to 22 feet away and works similarly to wireless headphones. To adjust TV volume and background noise, you use the Jabra Enhance and Jabra Enhance Select apps on your smartphone.
• MultiMic: For $275, you can purchase the MultiMic, which is a portable microphone that streams sound into your hearing aids, helping you to focus on conversations you want to hear during difficult listening situations. You can place it on a table to focus on voices during a meeting or at a family dinner, or you can wear it to better hear close conversations in noisy places. This accessory works from up to 82 feet away from the source and has a built-in telecoil that connects you to loop systems for large events, such as conferences, concerts, and places of worship.
• Phone Clip+: For $199, you can purchase the Phone Clip+, which connects via Bluetooth to most Android smartphones and older model iPhones, allowing you to stream calls and music to your hearing aids. This accessory clips to your clothing and doubles as a remote control for adjusting your hearing aid volume, answering calls, and muting the microphone. If you have an older iPhone or an Android that is not compatible with Jabra Enhance hearing aids, this device allows you to stream and control volume without the app, but you miss out on the app’s features like remote fine-tuning.
• Enhance Select 100 Charging Case: For $250, you can purchase an extra case to recharge your Enhance Select 100 hearing aids. A charging case is included with the purchase of Enhance Select 100 hearing aids, but some may find it useful to have an additional case to have more freedom while away from home. The charging case will power your hearing aid batteries for 30 hours after a three-hour charge, 15 hours after a one-hour charge, or 2.5 hours after a 10-minute charge. Since the case also needs to be charged, two cases gives you an additional source of power while one of the cases is charging. If you want additional charging cases for other rechargeable models, customer support states that you can order them over the phone, but you can’t do so online.

For self-help, the FAQ section and a Quick Start Guide on the Jabra Enhance website walks you through the basics of connecting your hearing aids to the Jabra Enhance and Jabra Enhance Select apps, so you can adjust your hearing aid settings and charge your device.

If you need additional assistance, you can visit the Jabra Enhance customer support page to fill out an online contact form, call, or send an email.

• Phone: 800-854 2772, Monday through Friday from 8 a.m to 8 p.m. ET, and Saturday through Sunday from 10 a.m. to 5 p.m. ET.
• Email: support@jabraenhance.com

The Jabra Enhance website also has a chat feature, which the Reviews Team found to be responsive and helpful. Once you send a message, a real-life support agent will respond within two to five minutes to answer your questions or provide resources. Very few responses are automated, so you can feel confident knowing most of your questions can be answered quickly as you browse.

Warranties

Jabra Enhance Select (basic versus premium packages) and Enhance Plus hearing aids have different warranties.

If you purchase a premium package of the Jabra Enhance Select hearing aids, it comes with a three-year warranty, which includes one-time coverage for repair, loss, and damage. If you prefer to save $200, the basic packages only have a one-year warranty. The loss and damage policy does have a deductible, which means you’ll have to pay up to the following amounts to receive new devices:

• Hearing aids: $195 per device
• Charging case: $175

Jabra Enhance Plus hearing aids have a one-year warranty with no coverage for repair, loss, and damage. The TV Streamer, MultiMic, and Phone Clip+ accessories also come with a one-year warranty without coverage for repair, loss, and damage.

If you’re unhappy with your hearing aids during the trial period, you can return them and receive a full refund, including covered shipping costs. If the trial period has ended but you’ve only used your device for less than a year, you can still return them with documentation from your otolaryngologist or professional of similar profession under the Return Policy based on Medical Opinion section of the Terms and Conditions.

Maintenance and care

Your Jabra Enhance hearing aids should be cleaned at least once per week to make sure they’re conducting sound at an optimal quality.

Weekly care consists of superficial cleaning using the brush and cloth to remove dust and dirt. For more in-depth cleaning about once per month, you’ll need to replace your domes and wax guards by gently removing these parts and replacing them with the supplies in your cleaning kit.

Jabra Enhance Plus hearing aids do not come with a cleaning kit. Jabra customer support recommends cleaning the hearing aid regularly using a dry cloth to wipe off excess dirt and dust. Unlike domes found on Enhance Select hearing aids, you can easily clean Enhance Plus EarGels with a dry cloth and don’t need replacement domes or wax guards. Never use rubbing alcohol, as it may damage the hearing aid.

Never store your hearing aids in places that can get excessively hot or cold, like in the car. Try to keep your hearing aids and charging cases dry to extend their life. Jabra Enhance Select hearing aids are water resistant, so they are highly resistant to dust and dirt, as well as water damage when submerged up to 1 meter for 30 minutes. Although they can tolerate exposure to moisture, Jabra Enhance customer support does not encourage swimming or showering with them to further protect the electrical components.

Jabra Enhance Plus hearing aids have a protection rating of IP52, which means they have mild protection against dust and moisture, but cannot tolerate any water submersion.

Jabra Enhance Select  and Jabra Enhance Plus hearing aids are appropriate if you have mild to moderate hearing loss. Neither hearing aid line is suitable for those who have profound hearing loss, which requires a prescription hearing aid.

If you’re unsure what level of hearing loss you have, you can screen yourself using the Jabra free online hearing test.

Jabra Enhance online hearing test

To take the Jabra online hearing test, you will need a pair of headphones and a quiet environment. The test begins with questions about your hearing, such as “How would you rate your overall hearing ability without hearing aids?” and “Where do you have the most trouble hearing?”

A screenshot of the Jabra Enhance initial screening shows one of the questions you’ll be asked when you take it.

You’ll then be guided through different types of tones, with instructions to click the volume number until you can barely hear the tone, and again, until the tone is at a louder but comfortable volume. After taking the test, you may be asked to enter your first name, email address, and phone number to access your results. This prompt depends on your location.

Jabra Enhance tests your hearing at different frequencies to understand your level of hearing loss.

Keep in mind an online hearing test is not diagnostic, unlike a professional in-person hearing exam with an audiologist. This means an online test cannot diagnose the cause of your hearing loss. If the test indicates you have hearing loss, a trip to the audiologist is always a good idea. For example, the results below indicate this person has significant hearing loss and may require further assessment by a hearing professional.

Jabra Enhance displays your level of hearing loss for each ear.

“One of the biggest pros is that online hearing tests are done from the comfort of your own home,” said Lindsey Jorgensen, Au.D. and associate professor in the Department of Communication Sciences and Disorders at the University of South Dakota. “They can give you an idea if you need to seek help from an audiologist. But on the other hand, online hearing tests are not calibrated and may not be very accurate. If there is anything going on around you, it may interfere with the test and can make it unreliable.”

According to the American Speech-Language-Hearing Association, during an in-person consultation, an audiologist discusses your medical history and current hearing issues. They also look inside your ears to determine if obstruction, like earwax, is affecting your hearing.¹

When one of our Reviews Team members attended a hearing exam at their local audiologist, she underwent many different tests to determine which frequencies were difficult to hear and how well sounds traveled through her ear. The entire exam (about 35 minutes) determines whether you suffer from hearing loss, the severity, and your best treatment options. “Make sure you see a reputable doctor with an ANSI (American National Standards Institute) calibrated sound booth who follows best practices,” said Sarah Lundstrom, Au.D., an audiologist at HearCare Audiology in Sarasota, Florida.

Lundstrom also explained some of the pros and cons of an in-person consultation. “In-person consultations are completed by an audiologist trained to give accurate results. They are a part of your medical record and you can request a copy to take home with you. The drawback with that is you will likely have to make an appointment, wait for the appointment, and travel to the location for the exam.”

If you’re interested in finding an audiologist near you, visit the American Academy of Audiology, which hosts a directory and can provide you with information on location-specific clinics. And if you’ve already seen an audiologist and received a diagnosis, you can upload your audiogram to the Jabra Enhance website to be used for preprogramming your Jabra Enhance Select hearing aids.

Is a Jabra Enhance hearing aid an amplifier?

Jabra Enhance hearing aids are not amplifiers, also known as personal sound amplification products (PSAPs). If you do not have hearing loss and you want to amplify sound during certain instances, like while hunting, an amplifier may be appropriate. But these devices aren’t meant for those with hearing loss.

If you do have hearing loss, a hearing aid is appropriate. Amplifiers increase all sound, but they aren’t FDA-regulated medical grade devices that allow you to adjust your hearing to your needs. If you’re unsure which device is appropriate for you, consult with an audiologist.

When you’re looking to buy hearing aids, consider the following questions:

• What is your budget? For example, in our Reviews Team’s best hearing aids review, we picked Audicus for “Best Budget-Friendly Bluetooth,” which is priced between $1,398–$2,598. This is less than most hearing aids with Bluetooth streaming, Jabra Enhance being the only exception in our reviews. For more budget-friendly options, see our review of the top affordable hearing aids.
• How severe is your hearing loss? Different hearing aids can treat different levels of hearing loss. We chose the Phonak Naída Paradise P-UP for “Best for Severe Hearing Loss.” OTC hearing aids are only approved to treat mild to moderate hearing loss. If your hearing loss is in the severe to profound range, or if it’s complex and needs specialized care, prescription hearing aids are more appropriate.
• Do you like simple or advanced technology? If you like advanced technology, our Reviews Team chose Oticon Own for “Most Advanced Smart Features.” The Oticon brand’s three largest models learn how to customize your sound experience uniquely to your needs using its Deep Neural Network feature. Unfortunately, if you prefer smaller hearing aids like invisible-in-the-canal (IIC) styles, they don’t have room to fit technology that can improve your hearing experience, including Bluetooth or adaptive features that adjust settings automatically to your environment.
• Do you prefer rechargeable or disposable batteries? Our Reviews Team picked the ReSound Omnia as the “Best Rechargeable” hearing aid, which offers up to 30 hours of battery life on one charge. Rechargeable batteries can save you up to $1,000 during the life of your hearing aids, since you’ll need to purchase new disposable batteries (about $20 for a 24-pack at Walgreens) every three to 10 days depending on usage.
• Do you have tinnitus or ringing in your ears? If you answered yes, the Widex Moment might be the best option for you. Our Reviews Team rated Widex “Best for Tinnitus” because it offers a therapeutic program called Zen Therapy to help you manage your symptoms.

Jabra Enhance customer reviews reveal that Jabra hearing aids have a generally good reputation among users.

On Better Business Bureau (BBB), Jabra Enhance has a 3.63 out of 5 rating based on 19 customer reviews. Although many older reviews mention the old brand name (Lively), the hearing aids are still the same technology. Reviews are mixed on BBB, particularly in reference to customer support. Positive reviews praise customer support’s attentiveness, while some negative reviews disagree. Jabra Enhance is active on BBB in resolving complaints and responding to reviews.

In our Reviews Team’s survey of hearing aid users, more than 35% of Jabra Enhance respondents said their hearing aids helped them hear better in conversations with small groups of five people or less. But our survey also uncovered that more than 29% of Jabra Enhance respondents said their hearing aids didn’t have enough features.

If you’re looking for a pair of OTC hearing aids, Jabra Enhance offers three RIC models and one earbud-like ITE model designed for mild to moderate hearing loss. If you need a pair of prescription hearing aids, Costco sells an RIC model that addresses mild to profound hearing loss. All Jabra Enhance hearing aids are Bluetooth compatible and cost less than $2,000, which is about half the price of the average pair of hearing aids.

Jabra Enhance hearing aids may be the right choice for you if:

• You’re looking for a high-quality and affordable hearing aid with Bluetooth streaming capabilities
• You have mild to moderate hearing loss
• You want virtual support from a hearing aid specialist or audiologist

Jabra Enhance hearing aids may not be the right choice for you if:

• You have profound hearing loss or complex hearing needs that necessitate a prescription device
• You want features such as a telecoil (unless you purchase the MultiMic telecoil equipped accessory for $275).
• You want in-person hearing consultations
• You dislike using smartphones to control your hearing aids

Before you purchase any hearing aid, visit your audiologist for a professional evaluation to ensure you’re receiving the most appropriate treatment and purchasing the right device.

Have questions about this review? Email us at reviewsteam@ncoa.org.

• American Speech-Language-Hearing Association. Hearing Evaluation. Found on the internet at https://www.asha.org/public/hearing/hearing-evaluation/