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Phonak Hearing Aids Review: Costs and Features

Jun 09, 2022

By Chrissy Holm
Medically Reviewed by Brad Ingrao, AuD
Reviewed by Kathleen Cameron, BSPharm, MPH, Senior Director of NCOA’s Center for Healthy Aging
Fact Checked

Affiliate Disclosure
This content and its featured products and services were independently reviewed by a third-party, credentialed Reviews Team. If you make a purchase using the links included, our partners may earn a commission. NCOA, however, does not receive a commission for purchases.

Key Takeaways

  • The costs vary depending on the model and range from $2,100–$4,260 per pair.
  • To purchase Phonak hearing aids, you must consult with an audiologist or hearing specialist.
  • The company offers four different styles of hearing aids: behind-the-ear (BTE); receiver-in-canal (RIC); in-the-ear (ITE); and invisible-in-canal (IIC).

With so many hearing aid companies to choose from, each with different models and various levels of advanced technology, it can be challenging to decide which hearing aid works best for you and your hearing loss. To help you make sense of it all, our Reviews Team researched Phonak, one of the largest hearing aid companies on the market, and created this Phonak hearing aids review.

This review dives into the pros and cons of Phonak hearing aids, details each of Phonak’s hearing aid models, compares Phonak vs. other brands, and summarizes Phonak hearing aids customer reviews. We hope this helps you or your loved ones search for the best hearing aids.

Why trust our expert review?

5,300
Hours of research
12
Experts consulted
1
Surveys deployed

Our Reviews Team recommends products and services we believe provide value in the lives of our readers. We’ve spent more than 5,000 hours conducting in-depth research on hearing aid devices to give you the most accurate hearing aid review. To make these selections, we:

  • Consulted with audiologists and geriatric care experts
  • Mystery shopped 18 brands
  • Surveyed hundreds of hearing aid users
  • Tested various models of hearing aids
  • Interviewed experts in the field
  • Read thousands of verified customer reviews

Read more about our hearing aid review methodology.

Why Phonak is one of our Reviews Team’s top picks

Established in Zurich, Switzerland, in 1947, Phonak has been producing assistive listening devices for more than 70 years and is one of the oldest hearing aid companies in the market. After researching Phonak and its products, our Reviews Team chose it as one of their top picks based on the company’s reputation for building trust with its customers, developing new technologies, and driving innovation in hearing aids.

Phonak’s legacy for innovation has won the company several awards. In 2021, Phonak won the Red Dot Design Award “Best of the Best” for its Virto Marvel Black model, an in-the-ear (ITE) hearing aid designed to look more like modern in-ear headphones than hearing aid devices. Red Dot judges called out the Virto Marvel Black’s style-conscious design blended with innovative technology, such as Bluetooth connectivity and background noise reduction.

In 2019, Phonak won several awards for its Phonak Marvel hearing aids, including the Gold Stevie Award for “Innovation of the Year,” and the MedTech Breakthrough Award for “Best New Technology Solution.”

Phonak’s Marvel hearing aids come with advanced technology: including AutoSense OS 3.0, which recognizes and automatically adapts to different listening situations; Bluetooth technology (wireless technology that connects hearing aids to smartphones and other smart devices); and Roger technology to help hearing aid users hear in noisy environments. Some Phonak hearing aid models also include additional advanced technology, such as a telecoil for connecting to sound systems, and built-in noise generators for tinnitus management.

Pros and cons of Phonak hearing aids

Pros Free online hearing test and ongoing audiologist and hearing aid specialist support Available for mild to profound hearing loss Most models connect to Bluetooth A variety of advanced technology, depending on the model, including noise reduction, telecoil, tinnitus management, and automatic sound adjustments using AutoSense technology myPhonak smartphone app for remote support and, depending on the model, user adjustment
Cons Prices aren’t listed on the Phonak website and vary among distributors Limited one-year international warranty Expensive compared to some other hearing aid companies Requires free, in-person consultation with an audiologist or hearing professional before purchase

Table 1 Comparison of Phonak hearing aids models, as of June 2022

Bolero Marvel

Naída Paradise

Audéo Paradise

Virto Paradise

Lyric

Starting cost per pair

$2,100

$2,400

$2,698

$2,798

$4,260

Type of hearing aid

BTE

BTE

RIC

ITE

IIC

Type of hearing loss

Mild to moderate

Severe to profound

Mild to profound

Mild to severe

Mild to severe

Battery type

Traditional

Rechargeable or traditional

Rechargeable or traditional

Traditional

Single-use, non-rechargeable

Bluetooth capability

Yes

Yes

Yes

Yes

No

Customization

Yes

Yes

Yes

Yes

Yes

Water resistant

Yes

Yes

Depending on version

Yes

Yes

Telecoil

Yes

Depending on version

Depending on version

N/A

N/A

Directional microphone

Yes

Yes

Yes

Yes

N/A

Noise reduction

Yes

Yes

Yes

Yes

N/A

Processing channels

Yes

Yes

Yes

Yes

Yes

Phonak hearing aid models

Phonak Hearing Aids Bolero Marvel

Bolero Marvel

  • Starting cost per pair: $2,100
  • Dimensions: 10 mm x 12 mm x 35 mm (length x width x height)
  • Weight: 0.08–0.1 ounces
  • Type of Hearing Aid: Behind-the-ear (BTE)
  • Type of Hearing Loss: Mild to moderate
  • Battery Type: Rechargeable or traditional
  • Bluetooth Compatible: Yes

The Bolero Marvel is Phonak’s least-expensive hearing aid. It’s a BTE hearing aid with two models: the Bolero M-PR and the Bolero M-M. Both models have telecoil, or t-coil, technology built in, which allows you to pair your hearing aids with assistive listening devices and sound systems found in public settings, like theaters, airports, or churches.

A telecoil allows you to connect to sound systems in public places so you can hear clearly without interruptions from surrounding sounds. The Bolero Marvel also directly connects to iPhone and Android devices via Bluetooth, pairs with the myPhonak smartphone app and other hearing aid accessories such as remote microphones, and is available in nine colors. 

In addition, the Bolero Marvel has AutoSense OS 3.0 technology, which adjusts your hearing aid based on your surroundings. For example, the technology analyzes the sounds around you—whether at a restaurant, at home, or in your car—and adjusts your hearing aids automatically, without you having to manually adjust the settings.

Phonak Hearing Aids Naida Paradise

Naída Paradise

  • Starting cost per pair: $2,400
  • Dimensions: 36.7 mm L x 16.4 mm W x 8.5 H
  • Weight: 0.09–0.11 ounces
  • Type of Hearing Aid: Behind-the-ear (BTE)
  • Type of Hearing Loss: Mild to profound
  • Battery Type: Rechargeable or traditional
  • Bluetooth Compatible: Yes

The Naída Paradise hearing aid is a step up from the Bolero and comes in two versions: the Naída P-PR for mild to severe hearing loss, and the Naída P-UP for severe to profound hearing loss. Both are available in eight colors. 

The Naída Paradise model has dynamic noise cancellation, a feature that allows you to adjust the amount of background noise according to personal comfort and preference. For example, a student could use dynamic noise cancellation to block the noise of surrounding classroom conversations to hear a teacher better. 

The Naída Paradise also works with the Roger On, a remote microphone that can be clipped to a speaker’s clothing or set on a table and pointed in the speaker’s direction to feed the speaker’s voice directly to the hearing aid, helping the hearing aid user better understand the speaker from a distance, or in a group. 

Unique to some of the Paradise models, the Naída P-PR includes Tap Control and motion sensor hearing. Tap control allows users to answer or reject phone calls, activate voice assistants like Alexa or Siri, and pause or resume audio streaming with a simple tap to the ear when connected via Bluetooth. Motion sensor hearing helps address the challenge of listening while moving, automatically adjusting the microphone to adapt to the environment when it detects that the user is moving. For example, as you move sounds can appear louder or fainter based on the direction in which you’re moving. Motion sensor hearing helps reduce these types of changes in sound due to movement and improve speech understanding.

Phonak Hearing Aids Audeo Paradise

Audéo Paradise

  • Starting cost per pair: $2,698
  • Dimensions: 8 mm L x 12 mm W x 30.5 mm H
  • Weight: 0.04–0.08 ounces
  • Type of Hearing Aid: Receiver-in-canal (RIC)
  • Type of Hearing Loss: Mild to profound
  • Battery Type: Rechargeable or traditional
  • Bluetooth Compatible: Yes

The Audéo Paradise hearing aid is smaller than the Bolero and Naída. It’s an RIC hearing aid designed with the ActiveVent Receiver, an intelligent technology that uses AutoSense OS 4.0 to automatically adjust to your listening environment. 

Compatible only with Audéo Paradise hearing aids, the ActiveVent Receiver is a hearing aid speaker with a vent that opens and closes automatically, depending on surrounding noise levels, to give better sound clarity. The vent closes in loud environments, blocking noise so you can hear what is directly in front of you, and opens in quieter environments to allow more sound into the receiver for a natural listening experience. 

Please note that the ActiveVent is only appropriate for mild to moderate levels of hearing loss. You will need to check with your hearing care professional to see if you’re a candidate for this model.

The Audéo Paradise model is available in five versions: the waterproof Audéo P-RL, the Audéo P-13T with telecoil, the Audéo P-R with motion sensor hearing, the Audéo P-RT with telecoil and motion sensor hearing, and the Audéo P-312, the most basic of the five options.  They are available in eight colors and are compatible with the myPhonak smartphone app and smartphones, TVs, and more.

Phonak Hearing Aids Virto Paradise

Virto Paradise

  • Starting cost per pair: $2,798
  • Dimensions: Custom made
  • Weight: Custom made
  • Type of Hearing Aid: In-the-ear (ITE)
  • Type of Hearing Loss: Mild to severe
  • Battery Type: Traditional
  • Bluetooth Compatible: Yes

Smaller than BTE (Bolero Marvel and Naída Paradise) and RIC (Audéo Paradise) hearing aids, the Virto Paradise hearing aid is an ITE hearing aid that sits almost completely inside the ear, making it a more discreet option. This hearing aid has Bluetooth capabilities, a speech enhancer for quiet environments, and is available in three colors. 

The Virto Paradise is the only model from Phonak that is custom made for each user. That means the device is custom fit to the shape of your ear, which can result in a better, more comfortable fit.

The Virto Paradise comes in four versions: Virto P-10 NW O, Virto P-312 NW O, Virto P-312, and Virto P-Titanium. Phonak describes the Virto P-10 NW O and Virto P-Titanium as “truly invisible,” and the Virto P-Titanium is made of titanium, with a stronger shell than the acrylic shells used for the other versions. The stronger shell can be especially useful for active users as well as those with dexterity issues who worry about accidentally crushing their hearing aid.

The Virto Paradise is also compatible with the myPhonak app and Roger technology. Roger technology includes microphone accessories designed for loud social situations like group conversations, online calls or meetings, and social settings such as shopping malls, museums, or restaurants, and is available for both the Paradise and Marvel hearing aids.

Phonak Hearing Aids Lyric

Lyric

  • Starting cost per pair: $4,260
  • Dimensions: Based on ear canal size
  • Weight: 0.017 ounces
  • Type of Hearing Aid: Invisible-in-the-canal (IIC)
  • Type of Hearing Loss: Mild to severe
  • Battery Type: Disposable
  • Bluetooth Compatible: No

The Lyric hearing aid is the smallest of all of the Phonak hearing aids and is a completely invisible ITC hearing aid, meaning the hearing aid sits within the ear canal, near the eardrum, where it cannot be seen.

The Lyric is placed in the ear canal by a trained hearing professional and is meant to stay in place at all times—24 hours a day for several months at a time. The Lyric is water-resistant and sweat-proof, and does not need to be recharged or turned on and off. 

One of the drawbacks is the Lyric is not waterproof, so you can shower with it, but you cannot fully submerge your head under water while swimming. Some other drawbacks include lack of Bluetooth capabilities or user control for noise. 

There are seven different sizes available, from XXS to XXL. The Lyric is sold as a subscription covering one year of use, with service and replacement hearing aids included in the subscription cost.

History of Phonak

Established in 1947, Phonak is one of the oldest and largest global hearing aid brands. The company has 123 international subsidiaries and distributors around the world. In 2006, Phonak launched its Hear the World initiative to raise awareness about hearing loss worldwide, including the social and psychological effects of hearing loss, and options for prevention and treatment. 

After Phonak Holding AG renamed itself as Sonova Holding AG in 2007, the company went on to create the first line of water-resistant hearing aids for severe hearing loss, the Phonak Audéo Life. Since then, Phonak has launched more hearing aids to help manage tinnitus and single-sided hearing loss, including Bluetooth, rechargeable batteries, voice-to-text transcription of phone calls, and more.

Purchasing Phonak hearing aids

You might be wondering how and where to purchase Phonak hearing aids, how much they cost, if insurance covers them, and how you can save money. In this section, we break down those questions.

How and where do I purchase Phonak hearing aids?

To purchase Phonak hearing aids, you need to work with an audiologist or licensed hearing instrument specialist. Some brands, such as Eargo and Lively, offer hearing aids without an in-person consultation and provide free online hearing tests. One of the benefits of an in-person consultation is you’re working with a qualified professional. Downsides may include additional time and potential expenses. Also, free online hearing tests cannot diagnose the cause of your hearing loss, only measure it. But Phonak hearing aids cannot be bought online—you purchase them directly from an authorized retailer such as an audiologist clinic. 

Depending on your level of hearing loss, you may need an audiologist to provide expert care.

“An audiologist can support you with auditory therapy, assistive devices, communication strategies, care and maintenance, regular testing, and programming adjustments in order to ensure you are getting the most out of your hearing devices and taking the best care of your hearing health,” said Dr. Sarah Lundstrom, a board-certified audiologist at the Florida Academy of Audiology (FLAA) and a fellow of the American Academy of Audiology. “Hearing aids are just aids; they may not solve every problem,”she added.

If you want professional support and don’t mind an in-person consultation, visit the Phonak website to search for Phonak preferred providers in your area. You can also find an audiologist via the American Academy of Audiology.

How much do Phonak hearing aids cost?

Phonak hearing aids vary in price, starting from $2,100–$4,260 per pair, depending on the model. But prices can climb to more than $7,000 per pair based on how you customize your hearing aids. Ask if your hearing professional or audiologist offers a discount, financing, or payment plans.

Phonak is known for being expensive. According to our Reviews Team’s survey of hearing aid users, more than 28% of Phonak users reported that the hearing aids are expensive, compared to 9% of Audicus users, 23% of Lively users, and 25% of Signia users.

Although Phonak hearing aids are more expensive than other brands, they are higher-end models and thus have more advanced features than the average hearing aids.

“Most hearing aids are able to do what we call scene analysis, meaning they look at the environment and make decisions about what they will do with the sounds based on how the hearing aids are set by the hearing health care provider,” said Lindsey Jorgensen, AuD, PhD, associate professor in the Department of Communication Sciences and Disorders at the University of South Dakota. “Higher end hearing aids can both do more with the sounds and have less that the user has to do. In other words, there are more fine-tuning adjustments that can be made by the hearing health care provider.”

Does insurance cover hearing aids?

While most insurance plans don’t cover the cost of hearing aids, you may be eligible for assistance through a few options:

  • Medicare: Medicare Part A and Part B don’t cover hearing aids.1 But Medicare Advantage (also known as Medicare C) may offer some coverage.2 Check with your Medicare Advantage plan on what specifically is covered.
  • Flexible Spending Account (FSA) or Health Savings Account (HSA): According to the Internal Revenue Service (IRS), the cost of hearing aids, batteries, repairs, and maintenance are considered medical expenses for your FSA or HSA.3
  • Veteran or Military Personnel: The US Department of Veterans Affairs website states the VA will cover medical services such as audiology. You may also be eligible for hearing aid assistance.4

Insurance companies vary, so check with your insurance plan to verify your coverage.

How can I save money on hearing aids?

You can save money on hearing aids through charitable foundations, local Lions Clubs, and your local Area Agency on Aging.

To learn more about finding benefits in your area, visit NCOA’s Benefits CheckUp.

Phonak warranty

Many hearing aid companies offer three-year warranties, but a drawback of Phonak is it only provides a one-year international warranty, beginning the day you purchase your hearing aids. An additional two years of repair, loss, and damage coverage is available for an extra fee at the time of purchase.

The warranty covers:

  • Manufacturer or material problems

The warranty does not cover:

  • Batteries
  • Tubes
  • Ear modules
  • External receivers

Local warranties vary, so check with your audiologist or hearing professional.

Phonak online hearing test

Phonak offers an online hearing test to help you determine if you have hearing loss. The first portion of the test focuses on your ability to hear various frequencies. The second half of the test determines your ability to hear in difficult listening situations. Phonak will email you your results. 

A study published in the Journal of the American Academy of Audiology in March 2019 stated that a home hearing test “may help to identify the presence and degree of hearing loss.”6

The same study stated that a home hearing test “does not fully address the need for improving the uptake of hearing health services.” If you are concerned about your hearing, you may want to complete an in-person hearing evaluation. During this appointment, an audiologist will discuss your medical history and hearing issues. Then they’ll use an otoscope to look inside your ears and determine if you suffer from hearing loss, what’s causing it, the severity, and your best treatment options, according to the American Speech-Language-Hearing Association.7 

But more research on online or app-based hearing tests is needed to determine whether they’re a good replacement for in-person hearing tests. For example, another study published in the Journal of the American Geriatrics Society, which focused on age-related hearing loss (ARHL), stated that “given their low cost and relative accessibility, smartphone-based hearing apps may facilitate screening for ARHL,” but “further research and validation efforts are necessary to determine whether smartphone-based hearing assessments are a feasible and accurate screening tool for ARHL.”8

“Online hearing tests can be a good way to determine if you should take the next step of having an in depth diagnostic evaluation,” said Dr. Lundstrom, but “they do not check for other causes of hearing loss, such as wax impaction, ear infections, or other medically treatable causes of hearing loss.” 

Simply put: Online hearing tests can’t diagnose the cause of your hearing loss, so hearing professionals recommend you see your primary care doctor or an ear, nose, and throat specialist for an in-person hearing test before purchasing hearing aids online.

Phonak app and accessories

Phonak offers four different smartphone apps: myPhonak app, myPhonak Junior app, Phonak Leo, and myRogerMic app.

  • myPhonak app: This app is compatible with several hearing aids. It allows for telehealth services (communicating with your doctor through the app), custom programs, and a hearing aid remote control, allowing you to adjust volume and frequencies on Phonak hearing aids.
  • myPhonak Junior app: This app is compatible with a few hearing aids, is designed for children, and allows remote support with your child’s audiologist.
  • Phonak Leo app: Available for iPad, this app shares interactive adventure stories for children in eight different languages.
  • myRogerMic app: This app allows people to control the Roger On microphone, which a speaker holds in their hand, clips to their clothing, or sets on a table. You can mute, unmute, and change microphone modes.

Phonak offers six wireless accessories: Roger On, Roger Table Mic II, Roger Select, Phonak PartnerMic, TV Connector, and Phonak RemoteControl.

  • Roger On: This microphone allows hearing aid users to focus on one person talking when background noise is present. 
  • Roger Table Mic II: A microphone dedicated to helping working adults hear all participants during meetings or conference calls.
  • Roger Select: Like the Roger Table Mic II, the Roger Select is a microphone that lets users focus on a specific conversation when multiple conversations are happening in the same room.
  • Phonak PartnerMic: This microphone helps during one-on-one conversations in noisy environments and provides a directional listening experience without having the person face you directly.
  • TV Connector: This accessory allows you to stream TV and music into your hearing aids while simultaneously streaming surrounding audio signals.
  • Phonak RemoteControl: This discreet remote control has three buttons—one for program changes and the other two for turning the hearing aid volume up or down.

How do you customize Phonak hearing aids?

You can customize your hearing aid settings through the myPhonak app, with different accessories, on your hearing aids, or with support from your hearing care professional. The options are explained here.

  • myPhonak App: The myPhonak app has buttons that you slide to adjust volume, frequencies (such as treble and bass), noise reduction, and more. You can also select programs for different listening situations. The app is compatible with Naída Paradise, Bolero Marvel, and Audéo Paradise.
  • Accessories: Phonak has a few accessories for you to make your own hearing aid volume adjustments and program settings, such as the Phonak RemoteControl or Phonak PilotOne II. The plus (+) button increases the volume, and the minus (-) button decreases it. The third button changes your program settings.
  • Hearing aids: Depending on the model and how your hearing professional configures your hearing aids, you can control the volume by pressing upward on the multi-functional button to increase the volume and downwards to decrease it. Those with dexterity issues or poor eyesight may prefer to use the app to adjust their hearing aid volume, as the multi-functional button can be small and hard to manipulate.
  • Hearing care professional support: If you’re unsure how to adjust your hearing aids or want some additional assistance, you can contact your hearing professional to support you with adjustments.

Customer service and satisfaction

There are multiple resources for customer support and ways to contact customer service on the Phonak website. 

For general information, you can fill out an online form or call 1-800-679-4871, although the hours of operation aren’t listed on the website. The company can also be contacted via email at info@phonak.com or by fax at 1-630-393-7400.

Our Reviews Team spoke to Phonak customer service several times and received conflicting answers on model dimensions and weight. Phonak doesn’t distribute directly to customers, but instead through hearing professionals. For specific Phonak hearing aid questions, the company recommends working with your local hearing care provider. 

Phonak also has a watch-and-learn video series that dives into connecting your Phonak hearing aids to your iPhone or Android phone, using the Phonak hearing aid accessories and myPhonak smartphone app, and how to maintain and care for your hearing aids. 

In our Reviews Team’s survey of hearing aid users, more than 70% of Phonak hearing aid users reported it was easy or extremely easy to clean their hearing aids. More than 75% said it was extremely easy to change or charge Phonak hearing aid batteries. The survey also indicated that more than 9% of Phonak users are extremely dissatisfied with the comfort and fit of their hearing aids, compared to 5% of Starkey hearing aid users.

Table 2 Phonak vs. other brands comparison, as of June 2022

Phonak

Lively

Oticon

MDHearing

Cost per pair

$2,698–$4,798

$1,195–$1,995

$2,198–$7,000

$798–$1,598

Type of

Hearing Aids

BTE, RIC, ITE, ITC

RIC

BTE, IIC, CIC, ITC, RITE

BTE

Types of

Hearing Loss

Mild to

profound

Mild to

moderately severe

Mild to

profound

Mild to

severe

What to consider before buying hearing aids

When buying hearing aids, here are a few things you should consider:

  • Budget: What is your budget? For example, if you’re searching for affordable hearing aids, our Reviews Team included Audicus and MDHearing as two affordable hearing aids in our best hearing aids review.
  • Type of hearing loss: Do you have single-sided, mild, severe, or profound hearing loss? Phonak was our Reviews Team’s pick for “Best for Severe Hearing Loss” in our best hearing aids review.
  • Technology: Do you like simplicity, or do you prefer advanced technology? For example, we ranked Oticon More as having the “Most Advanced Smart Features” in our top hearing aids review.
  • Batteries: Do you prefer rechargeable hearing aid batteries? We picked ReSound One as the “Best Rechargeable” hearing aid.
  • Tinnitus masking: Do you struggle with tinnitus (ringing in your ears)? If yes, the Widex Moment might be the best option for you, as we rated it “Best for Tinnitus” in our best hearing aids review.

Phonak hearing aid customer reviews

In our Reviews Team’s survey of hearing aid users, more than 28% of Phonak respondents reported that their hearing aids didn’t have enough features, but only 4% stated their hearing aids didn’t look appealing. Customer reviews for Phonak vary among different sites, including BBB9 and Trustpilot.10 On BBB, Phonak has an A+ rating, but a customer review rating of 3 out of 5, based on four reviews. On Trustpilot, Phonak has a mediocre rating, with 2.4 out of 5 stars, based on 10 reviews.

I have used Phonak for years for assistive tech devices for students. We have not been disappointed in the products or service.

— STARLA, VERIFIED CUSTOMER REVIEW (BBB.ORG)

Love my hearing aids much better than my old pair and [they are] very small, no one can tell I am wearing them.

— DEREK, VERIFIED CUSTOMER (TRUSTPILOT.COM)

“I purchased a Phonak Audeo P90 RT hearing aid in October and it failed at the end of August. I sent it back to Phonak at the beginning of September. Phonak has been working on it for five weeks. The company says they do not have the parts to fix it. I only have hearing in one ear and the loss in that ear is very bad. I would have gone with my second choice [of hearing aids].”

— PATRICIA, VERIFIED CUSTOMER REVIEW (BBB.ORG)

Bottom line

Phonak is a reputable brand that makes quality hearing aids. For the last 70 years, Phonak has been supporting people with hearing loss. Phonak hearing aids are for people with mild to profound hearing loss, are built with advanced technology, and come in various styles.

Phonak hearing aids may be the right choice for you if:

  • You’re looking for special features and advanced technology
  • You want a reputable hearing aid company with various hearing aid styles

Phonak hearing aids may NOT be the right choice for you if:

  • You want the ease and convenience of buying a hearing aid online
  • You want or need less expensive hearing aids, are not covered by insurance (Medicare C, FSA, HSA, Veteran, etc.), and are not eligible for support through Lions Clubs, charitable foundations, or your local Area Agency on Aging

Frequently asked questions

Have questions about this review? Email us at reviewsteam@ncoa.org.

Sources

  1. Medicare.gov, “Hearing Aids.” Found on the internet at https://www.medicare.gov/coverage/hearing-aids
  2. Medicare.gov, “Medicare Advantage Plans cover all Medicare services.” Found on the internet at https://www.medicare.gov/what-medicare-covers/what-medicare-health-plans-cover/medicare-advantage-plans-cover-all-medicare-services
  3. IRS “Publication 502 Medical and Dental Expenses.” Found on the internet at https://www.irs.gov/pub/irs-pdf/p502.pdf
  4. US Department of Veterans Affairs, “About VA health benefits.” Found on the internet at https://www.va.gov/health-care/about-va-health-benefits/
  5. Eldercare.acl.gov, “Area Agencies on Aging.” Found on the internet at https://eldercare.acl.gov/Public/About/Aging_Network/AAA.aspx
  6. Journal of the American Academy of Audiology, “Reliability of the Home Hearing Test: Implications for Public Health.” Found on the internet at https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6710072/
  7. American Speech-Language-Hearing Association, “Hearing Evaluation.” Found on the internet at https://www.asha.org/public/hearing/hearing-evaluation/
  8. Journal of the American Geriatrics Society, “Smartphone-Based Applications to Detect Hearing Loss: A Review of Current Technology.” Found on the internet at https://agsjournals.onlinelibrary.wiley.com/doi/10.1111/jgs.16985
  9. Better Business Bureau, “Phonak.” Found on the internet at https://www.bbb.org/us/il/aurora/profile/hearing-assistive-devices/phonak-0654-27000239
  10. Trustpilot, “Phonak.” Found on the internet at https://www.trustpilot.com/review/phonak.com

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