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Tools & Training for Professionals

NCOA's data visualization tools, webinars, outreach templates, and charts will help you learn more about benefits eligibility and assist older adults with benefits enrollment.

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Discover Recent Center for Benefits Webinars

The Center for Benefits Access hosts regular webinars for benefits counselors and volunteers about benefits and Medicare topics. View recordings and download slides.

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A laptop with the word "Webinar" is pictured with hands getting ready to type.

More Stories

The word "Benefits" written on a notebook that's on an office table.

Jan 27, 2021

Core Benefits Cheat Sheet

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A senior woman wearing a yellow shirt is holding a prescription bottle in her hand while on the phone.

Jan 26, 2021

Part D Low Income Subsidy/Extra Help Eligibility and Coverage Chart

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Oct 27, 2020

Redeeming, Redetermination, and Reassignments in Extra Help

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Older Asian woman standing beside a window

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

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Three donuts are  atop several twenty-dollar bills.

Sep 01, 2020

Donut Hole: Who Pays What in Part D

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Two dollar bills are rolled up around prescription bottles.

Aug 28, 2020

Medicare Part D Cost-Sharing Chart

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Jan 27, 2020

Part D Extra Help Application Guide

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A Black female pharmacist is helping an older senior couple, explaining a medication to them as they check out.

Jan 10, 2020

Part D Best Available Evidence Policy

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An up-close shot of someone filling out an application.

Jan 07, 2020

Simultaneous LIS and MSP Application Submission

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Older Latina woman working on a laptop computer

Jul 01, 2019

Caring and Connecting with Latino Older Adults

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Medicare inside torn dollar bill

May 30, 2019

Medicare Buy-In Programs

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Jan 28, 2019

Webinar: Understanding Medigap

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curved bank of red lights

Dec 19, 2018

Streamlining Eligibility for Medicare Savings Programs: State Options

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An older Asian woman checks her mail, staring with a confused look at a piece of mail she's picked up.

Dec 03, 2018

Medicare Communications and Marketing Guidelines

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Jun 27, 2018

LI NET and Part D Extra Help

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A close-up of a hundred dollar bill puzzle, with the majority of Ben Franklin's face showing.

Jan 24, 2018

The Burial Disregard in Asset Tests

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A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 07, 2017

Earned Media Guide to Outreach

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A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 06, 2017

Outreach Messages: What the Research Says

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Piggy bank with calculator, money and eyeglasses on the table

Counting Income & Resources for Extra Help

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