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Tools & Training for Professionals

NCOA's data visualization tools, webinars, outreach templates, and charts will help you learn more about benefits eligibility and assist older adults with benefits enrollment.

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Discover Recent Center for Benefits Webinars

The Center for Benefits Access hosts regular webinars for benefits counselors and volunteers about benefits and Medicare topics. View recordings and download slides.

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More Stories

A photo of a library's shelves with many colorful books.

Jun 28, 2021

How to Partner with Libraries for MIPPA Outreach

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A senior Caucasian woman is at her mailbox collecting letters, looking straight on at the camera.

May 25, 2021

Extra Help (LIS) & Medicare Savings Programs (MSP): Mapping Those Potentially Eligible

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Older Medicare recipient's hand holding tubing while receiving kidney dialysis for end stage renal disease

May 3, 2021

Medicare and End Stage Renal Disease

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Eyeglasses sit atop a Medicare enrollment form.

Mar 24, 2021

Changes to Medicaid Following the Public Health Emergency

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Close up shot of a Medicare card that's paper-clipped to an important healthcare document.

Mar 17, 2021

Medicare Savings Programs Eligibility and Coverage

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A laptop with the word "Webinar" is pictured with hands getting ready to type.

Mar 15, 2021

Recent Center for Benefits Webinars

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The word "Benefits" written on a notebook that's on an office table.

Feb 24, 2021

Benefits 101

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Piggy bank with calculator, money and eyeglasses on the table

Feb 23, 2021

Boost Your Budget® Week

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Native American Indian woman smiling

Feb 1, 2021

Medicare Savings for American Indians, Native Alaskans & Hawaiians

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The word "Benefits" written on a notebook that's on an office table.

Jan 27, 2021

Core Benefits Cheat Sheet

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A senior woman wearing a yellow shirt is holding a prescription bottle in her hand while on the phone.

Jan 26, 2021

Part D Low Income Subsidy/Extra Help Eligibility and Coverage Chart

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Piggy bank with calculator, money and eyeglasses on the table

Nov 30, 2020

Counting Income & Resources for Extra Help

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Oct 27, 2020

Redeeming, Redetermination, and Reassignments in Extra Help

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Older Asian woman standing beside a window

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

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Jan 27, 2020

Part D Extra Help Application Guide

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A Black female pharmacist is helping an older senior couple, explaining a medication to them as they check out.

Jan 10, 2020

Part D Best Available Evidence Policy

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An up-close shot of someone filling out an application.

Jan 7, 2020

Simultaneous LIS and MSP Application Submission

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Older Latina woman working on a laptop computer

Jul 1, 2019

Caring and Connecting with Latino Older Adults

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Medicare inside torn dollar bill

May 30, 2019

Medicare Buy-In Programs

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Jan 28, 2019

Webinar: Understanding Medigap

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curved bank of red lights

Dec 19, 2018

Streamlining Eligibility for Medicare Savings Programs: State Options

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An older Asian woman checks her mail, staring with a confused look at a piece of mail she's picked up.

Dec 3, 2018

Medicare Communications and Marketing Guidelines

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A close-up of a hundred dollar bill puzzle, with the majority of Ben Franklin's face showing.

Jan 24, 2018

The Burial Disregard in Asset Tests

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A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

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A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

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