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Promising Practices Clearinghouse for Professionals

Discover innovative approaches to find low-income Medicare beneficiaries and help them enroll in benefits and retain their coverage.

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Discover Recent Center for Benefits Webinars

The Center for Benefits Access hosts regular webinars for benefits counselors and volunteers about benefits and Medicare topics. View recordings and download slides.

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Explore. Learn. Connect.

You're passionate about serving older adults. We're passionate about giving you the latest knowledge to do your job even better. NCOA Connect is where aging professionals can access educational content at your convenience. Access live and on-demand webinars, conferences, and events sponsored by NCOA and our partners.

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More Stories

A close-up shot of an inspirational quote, "Every Failure Is A Step to Success" on a blue note card.

Mar 5, 2020

Learning from Failure: Lessons from the BECs

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A senior Navajo, American Indian woman is looking at the camera solemnly.

Oct 22, 2019

Pioneering Culturally Responsive Benefits Outreach in New Mexico

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An up-close shot of a compass, where the needle points toward the words "Trusted Partner".

Aug 12, 2019

Expanding MIPPA Outreach Through Agency Partners

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A Black senior woman embraces her husband who's sitting in a wheelchair. They're enjoying the beautiful day outside.

Aug 7, 2019

Outreach to Underserved Communities: BEC Best Practices

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Get tips for working with Hispanic older adults and get help with the National Falls Prevention Database.

Jul 1, 2019

Caring and Connecting with Latino Older Adults

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Group of diverse older women

Apr 30, 2019

Cultural Humility: How to Approach Diverse Older Adults

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Superimposed shot of "Your Advertising Here" with the words of newspaper articles blurred out.

Jul 26, 2018

"Sticking" the Message about Medicare Benefits

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A senior Asian couple is looking over a financial document with their benefits enrollment advisor.

Jun 13, 2018

Promising Practices of Benefits Enrollment Centers

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An older man wearing glasses looks a bit confused/overwhelmed with a pile of bills in the foreground.

Mar 12, 2018

The Shoebox Project: Managing the Paperwork of Everyday Living

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A senior Navajo man with sunglasses on poses for the camera outside.

Mar 7, 2018

Rural & Frontier Outreach: A Culturally Relative Approach

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Birthday cake with candles reading 65

Oct 21, 2017

Expansion Medicaid to Medicare Transitions: Toward Seamless Coverage

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A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

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A close-up shot of a hand that's turning the dial of a car radio, hoping to find the perfect station.

Aug 7, 2017

Radio PSAs: How to Use in Outreach

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Aug 6, 2017

Facebook Advertising Guide and Tools

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A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

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A group of intergenerational women are sitting on the couch, smiling and posing for the camera.

Jul 5, 2017

Connecting Four Unique Populations to Benefits Information

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Oct 5, 2016

Medicare Preventive Benefits "Paycheck" - Sample Outreach

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A senior Caucasian man is leaning against a marble wall, contemplating life.

Jun 1, 2016

Ending Stigma Around Receiving Benefits

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A closeup shot of the pages of a calendar turning, indicating time passing.

Jan 19, 2016

VICAP Sample Medicare Preventive Services Calendar

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