Congratulations to the Rocky River Senior Center, OH, on achieving National Senior Center Accreditation on January 26, 2107. This was the center’s first accreditation.
Rocky River is located in a suburb of Cleveland, OH, just 20 minutes west of Cleveland. The 2010 census reported a population of 20,213 with approximately 51% of the population fifty plus and eligible to participate in services and programs offered through the senior center. Residents from surrounding communities are welcome. Daily attendance, including programs, services, classes and deli lunch averages 250.
The Center offers a variety of services and activities including one day and overnight tours, deli luncheons, monthly luncheons and programs, and special events featuring prominent speakers, entertainers and musicians. A wide range of classes offered include a variety of art classes, ceramics, language classes, exercise classes, informational classes, dance classes, travelogues and golf leagues. Health screenings and a Monday health clinic are available to complete the resources for seniors
The Senior Center is staffed by five full time positions and 16 part time positions. In addition, instructors are contracted to provide specific classes and programs of interest to seniors. Volunteers provide over 15,000 hours of service to the paid staff. Their areas of expertise include computer instruction and support, crafters, Quill (newsletter), gift shop operations, gardeners, data entry, luncheonettes, play readers and senior council members.
The peer reviewer noted the following strengths of Rocky River Senior Center:
- Extensive, thorough, volunteer-led Self-Assessment Process
- Strong support of the Mayor, City Council, and other City administrators
- Very active Senior Council
- The Action Plan allows for flexibility when opportunities for new programs arise
- Good community connections, collaborations, and involvement
- Active volunteer base with demonstrated commitment to the Center
- Volunteer jobs structured to allow them to use their talents and skills and to feel purpose
- Job Descriptions well written and comprehensive
- Great Program diversity and variety for people of different interests and abilities
- Evaluation Plan provides a good base, giving people a voice and demonstrating that their ideas matter when implementing changes
- Attractive and informative marketing materials in the Welcome Packet and The Quill newsletter
- Well maintained and attractive facility
The reviewer also noted these promising practices:
- The structure and involvement of the Self-Assessment/Accreditation Team
- Evaluation plan and the way ideas have already been implemented
- Placement of volunteers in service and leadership roles
- Community partnership with local schools
- Diversity and range of programs and activities offered
- Partnership with next door Recreation Center for senior fitness classes
- Café that is very inviting and open to the public
The reviewer noted that “the entire Team of Rocky River Senior Center took the Self-Assessment process very seriously and have established a solid foundation for future growth and better positioned their Center to meet the needs and interests of future seniors and boomers.”
Establish a solid foundation at your center through the NISC National Senior Center Accreditation process. Visit www.ncoa.org/national-institute-of-senior-centers/standards-accreditation to learn more.