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The ABCs of Benefits Appeals

January 26, 2018 UTC @ 2:00 pm - 3:30 pm

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Benefits counselors use their best knowledge to assist low-income Medicare beneficiaries to apply for the programs for which they appear eligible. But sometimes a seemingly straightforward application gets rejected, or a client receives a lesser/partial benefit than expected. In these cases, what should you as a counselor do to help them?

In this webinar, we will walk through the ABCs of benefits applications and appeals:

  • A – Application processes
  • B – Basics of eligibility
  • C – Challenging a determination

Learn strategies to troubleshoot and assist clients with appeals if their applications are denied for:

  • Part D Extra Help (LIS)
  • Medicare Savings Programs
  • Supplemental Nutrition Assistance Program (SNAP)

We’ll also provide a number of additional resources on appeals and where to get assistance.

Note: We cannot issue CEUs/certificates for this webinar.


January 26, 2018 UTC
2:00 pm - 3:30 pm
Event Category:


Center for Benefits Access