Benefits counselors use their best knowledge to assist low-income Medicare beneficiaries to apply for the programs for which they appear eligible. But sometimes a seemingly straightforward application gets rejected, or a client receives a lesser/partial benefit than expected. In these cases, what should you as a counselor do to help them?
In this webinar, we will walk through the ABCs of benefits applications and appeals:
- A – Application processes
- B – Basics of eligibility
- C – Challenging a determination
Learn strategies to troubleshoot and assist clients with appeals if their applications are denied for:
- Part D Extra Help (LIS)
- Medicare Savings Programs
- Supplemental Nutrition Assistance Program (SNAP)
We’ll also provide a number of additional resources on appeals and where to get assistance.
Note: We cannot issue CEUs/certificates for this webinar.