Telephone town halls (or tele-town halls) are meant to simulate an in-person town hall, like those a member of Congress might hold in their district. They are an opportunity to get a lot of people together in one place (or in this case, on one phone line) to tell them about the work you are doing to connect seniors with benefits, and to answer common questions.
Our guide to conducting tele-town halls provides everything you need to know about implementing this approach, including:
- How to work with a vendor to purchase a list of numbers to call and manage the event
- Tips for scheduling and preparing for the call
- Sample phone messages and a script for the tele-town hall
- Cost and staff resource implications before, during, and after the event