Alleghenies United Cerebral Palsy
Appalachian Agency for Senior Citizens
Atlanta Regional Commission
Bluegrass Care Navigators
Lutheran Services in America
MAG Aging & Family Services
Meals on Wheels California
North Carolina Center for Health and Wellness at UNC Asheville
Resource Center for Independent Living, Inc.
Washington Association of Area Agencies on Aging


The purpose of the Medicare Advantage Learning Collaborative (MALC), hosted by the National Council on Aging (NCOA) and the Aging and Disability Business Institute at the National Association for Area Agencies on Aging (n4a), is to provide not for profit community-based organizations (CBOs) with the knowledge and skills to pursue partnerships and contracts with Medicare Advantage plans for delivery of home and community-based services and supports.


Six months: February-July 2020


Sharon R. Williams, CEO of Williams Jaxon Consulting, LLC serves as the lead faculty. MALC lectures will include leading experts on Medicare, Medicare Advantage, the aging network, and social determinants of health.

Key Learning Benchmarks

Participating organizations will work toward achieving these tactical objectives:

  • Increase knowledge of Medicare Advantage plans and requirements for contracting.
  • Gain understanding about the Medicare Advantage Special Supplemental Benefits for the Chronically Ill (SSBCI)
  • Learn how to evaluate and prioritize contracting opportunities with Medicare Advantage plans.
  • Increase knowledge of Medicare Advantage plans and requirements for contracting.
  • Utilize the n4a Readiness Assessment Tool to strengthen strategic planning.
  • Identify a Medicare Advantage plan target.
  • Develop a customizable value proposition to present to a Medicare Advantage plan.

Participant Benefits

  • A no-cost, significant investment in the long-term sustainability of your organization or network.
  • Over 12 hours of content delivered over the 6-month period, paired with defined action steps to help you create transformation. Content will be delivered through two-hour monthly webinars featuring lectures from industry experts, an in-person meeting, peer-to-peer learning, and discussion of suggested readings and homework assignments.
  • Access to a private online community to connect with peers and resources.
  • One on one technical assistance with each participating organization.

Participant Expectations

Up to 12 organizations or integrated networks will be selected to participate in this learning collaborative. Participants will be announced in January 2020.  Participants are expected to complete the entire six-month MALC curriculum, which includes:

  • Collaborating with your team to develop measurable goals and objectives to achieve the MALC purpose;
  • Actively participating during monthly webinars, including reporting on progress and lessons learned to encourage shared growth among all participants;
  • Attending an in-person meeting in April 2020 in the Washington DC area. Travel costs for up to two members per learning collaborative participant will be covered.
  • Dedicating 4-5 hours per month to prepare for monthly MALC lectures and homework assignments;
  • Actively and regularly participating in ongoing discussions on the online community;
  • Submitting homework assignments and progress report updates on time each month through the online community;
  • Becoming familiar with the community-integrated health care resources on n4a’s Aging and Disability Business Institute and NCOA’s Roadmap to Community Integrated Health Care as well as other supplemental materials;
  • Participating in one-on-one technical assistance call at the midpoint of the learning collaborative; and
  • Completing an evaluation survey at the conclusion of the learning collaborative.


The Medicare Advantage Learning Collaborative is funded by the Administration for Community Living, U.S. Department of Health and Human Services through cooperative agreements to n4a and NCOA.


Please contact Kathleen Zuke ( with any questions regarding the Medicare Advantage Learning Collaborative.

Download the charter.