Key Takeaways

  • People with Medicare receive several mailings in the fall related to the Annual Open Enrollment Period.

  • The Medicare Summary Notice and Explanation of Benefits are two key items that people with Medicare should review annually.

People with Medicare receive an array of notices about their coverage, from documents that summarize health care services and billing to ones that explain upcoming coverage changes. These notices can be confusing, and being familiar with them will help you assist Medicare beneficiaries with their questions and troubleshoot coverage and billing issues.

This webinar explores:

  • Helping beneficiaries understand the information included on Medicare Summary Notices (MSNs) and Explanations of Benefits (EOBs)
  • How beneficiaries can use information on their MSNs and EOBs to protect themselves from Medicare fraud
  • Times when a beneficiary may receive an Advance Beneficiary Notice (ABN)
  • Using Fall Open Enrollment Period notices to help beneficiaries decide if they want to make changes to their Medicare coverage for the coming year

Presenter: Emily Whicheloe, Director of Education, Medicare Rights Center

The Medicare Rights Center also developed two case studies on this topic to help you assist your clients with reading the MSN and EOB.