NCOA and the undersigned organizations express concerns about CMS' efforts to update the Medicare Plan Finder (MPF) tool and the 2020 marketing guidelines.
The truncated MPF launch timeline is likely to generate demand for enrollment assistance that chronically underfunded third-party assisters are unable to meet.
The 2020 guidance makes changes that appear to ease the burden on Medicare plans while at best doing little to benefit or protect consumers.
To maximize Medicare beneficiary access to needed information and supports during the upcoming Fall Open Enrollment Period, NCOA, along with the undersigned organizations, are urging Seema Verma, Administrator of the Centers for Medicare & Medicaid Services (CMS) to address the following concerns regarding the Medicare Plan Finder (MPF) tool and the 2020 Medicare Communications and Marketing Guidance (MCMG).
For more information on how these changes—though intended to aid beneficiaries in the plan selection process—could have the opposite effect, download or print our letter to the Justice in Aging, Medicare Rights Center, Center for Medicare Advocacy and NCOA sent a joint letter to Seema Verma, Administrator of the Centers for Medicare & Medicaid Services (CMS), on August 27, 2019.