At the National Council on Aging, we believe everyone should receive unbiased education, practical decision support, and trusted activation options.

To ensure this, we only partner with organizations who meet our rigourous Standards of Excellence. Among other things, these standard safeguard you against being "steered" to buy insurance or financial products. You will receive information about your options that is complete, clear, impartial, and based on your needs and preferences. 

These Standards of Excellence are designed to ensure that anyone who comes to NCOA looking for advice about Medicare or financial services consistently receives the highest level of unbiased service. Please contact us if you have any questions or concerns.