Table 1 Comparison of Nectar Adjustable Bed Frame sizes and prices, as of May 2023
*Twin XL is 5 inches longer than a standard twin size.
You must verify your identity to receive your discount code. Each discount page has a “Get Verified” button which opens a pop-up where you can fill out your information.
Nectar partners with a company called SheerID, which verifies your information before releasing the discount code to your email. You can enter your discount code when you check out.
The Nectar Adjustable Bed Frame is compatible with all Nectar mattresses. In fact, it is compatible with any brand’s mattress that works with an adjustable base. A member of our Reviews Team who owns the split king Nectar base uses two twin XL Purple mattresses with the adjustable base.
Most memory foam and hybrid (foam and metal coil) mattresses can flex with an adjustable base when it changes positions. Innerspring mattresses, made primarily of metal coils, are less pliable and not recommended for use with adjustable bases.
Table 2 Quick comparison of Nectar mattresses, as of May 2023
* Queen mattress pricing
If you need both a mattress and an adjustable base, you can opt for the Nectar Adjustable Bundle, which can provide up to 50% off the cost of all included materials. With this bundle, you receive the following items (prices shown do not include the bundle discount):
- A Nectar mattress of your choice ($699–$1,499)
- The Nectar Adjustable Bed Frame ($1,399–$2,798)
- Two memory foam pillows ($200)
- A bedding bundle with one fitted sheet, one flat sheet, and two standard-size pillowcases ($200)
- One waterproof, antimicrobial mattress protector ($99)
- An extended 10-year insurance plan ($199) for the adjustable base
The discounted price at checkout depends on the current promotion, your mattress size, and your adjustable bed frame size.
Premium in-home setup and removal
The Nectar Adjustable Bed Frame and mattresses arrive at your doorstep with delivery, but your purchase does not include the setup of the new frame or removal of your old mattress, box spring, or frame. You have to pay an additional $199 for in-home setup and removal services. This includes a two-item setup, like your base and the mattress, and mattress removal—providing it’s in good condition and not overly soiled. If you need help setting up more than two items, Nectar will charge you $49 for each additional item. Nectar providers do not remove old frames.
You won’t find this service online. To purchase in-home setup and removal, you need to inform customer service during the checkout process, and they will add it to your order. Simply open the online chat and ask the agent to add this service to your cart. They may ask for your cart ID. You can find it if you scroll all the way down to the bottom of the Nectar webpage.
Premium in-home setup is nonrefundable. If you choose this service, it can take up to two weeks to receive your order. A Nectar customer service representative informed our Reviews Team that in-home setup isn’t available in some rural areas, and if it is, there may be less-frequent appointment slots available.
Nectar payment options and shipping
Nectar offers several ways to pay. You can use express checkout with PayPal, Google Pay, or Amazon Pay, or you can use a credit card. Nectar accepts MasterCard, Discover, American Express, and VISA. You can also finance your purchase with Affirm, Splitit, or Acima Leasing.
Nectar advertises free shipping in one to two business days. If you pay for the premium in-home setup, your base will ship to the in-home service provider near you. They will contact you within two days of product arrival to set up a time to deliver and set up your base. Expect to receive your order up to two weeks from your original purchase date if you choose this service.
Some customer reviews report that shipping took significantly longer than promised on the website. Our Reviews Team member reported the same issue with their Nectar adjustable base. Four days after receiving the confirmation email promising a one-to-two-day delivery, they received another email reporting high order volume, disrupting the normal delivery schedule.
Nectar warranty and returns
The Nectar Adjustable Bed Frame comes with a three-year warranty from the purchase date. The original purchase is covered for faulty workmanship and material defects. The warranty does not cover normal wear and tear, soiling, and rental use.
If you would like additional protection from wear and tear, you may want to consider choosing Extend insurance before checkout. For up to $199, depending on your product choice and current promotions, you can add 10-year coverage for accidental damage.
The Nectar Adjustable Bed Frame is eligible for a free return within your 50-day trial period. This is a generous policy, as only three of the eight adjustable bases on our list of the best adjustable beds in 2023 offered trial periods: Nectar (50 days); Casper (30 days); and Puffy (101 days).
Be aware that Nectar mattresses have a different return policy. Mattresses have a 365-night sleep trial, but you must own your Nectar mattress for 30 days before initiating a return, as part of an “adjustment period” to adapt to the new mattress.
You may be asked for pictures of your products before initiating the return to ensure it’s still in good condition. If Nectar approves your return, a local product partner will pick up your products for free.
Nectar customer service
Our Reviews Team found it easy to reach customer service. We never waited longer than five minutes for an online chat response, and we never had hold times when reaching a customer support agent over the phone. Every agent we chatted with seemed knowledgeable about Nectar’s product offerings.
Nectar customer service is easy to reach. You can contact them via online chat, phone, or email:
- Online chat: Available on the Nectar website, 24/7
- Phone: (888-863-2827) available 24/7
- Email: (email@example.com)
Table 3 Comparison of Nectar vs. Casper, as of May 2023
|Nectar Adjustable Bed Frame||Casper Adjustable Base||Casper Adjustable Base Pro||Casper Adjustable Base Max*|
|USB charging ports||Yes, four||None||Yes, four||Yes, four|
|In-home trial period||50 days||30 days||30 days||30 days|
|Free shipping and returns||Yes||Yes||Yes||Yes|
|Warranty||Three-year limited warranty||10-year limited warranty||10-year limited warranty||10-year limited warranty|
What customers have to say about Nectar
“Great mattress and great customer service. The first mattress did not expand to the correct size. Contacted Nectar and a new one was sent with no hassle. Thank you.”
— ANGELA R., VERIFIED CUSTOMER (TRUSTPILOT.COM)
“Absolutely terrible! They falsely advertise on their website they have one to three and three to five-day shipping when, it turns out, they don’t even have any inventory to ship …”
— BRITTANY T., VERIFIED CUSTOMER (BBB.ORG)
“Excellent informative communication following order placement. Timely delivery with very courteous friendly staff.”
— CHRIS C., VERIFIED CUSTOMER (TRUSTPILOT.COM)