The Craftmatic Model I is available in multiple sizes: twin, full, queen, split queen, king, and split king. The bed, which is made of an adjustable frame and mattress, holds up to 450 pounds, so individuals with higher weight who share a bed with a partner may not find this a suitable option. The company advertises that the beds have a “whisper quiet” motor for smooth and silent transitions between positions.
The Model I adjustable bed comes with a mattress and offers a choice of designs. The mattress options are:
- Dual plush/firm: a density coil spring with one firm and one medium-firm side.
- Memory foam: Available in 8-inch, 10-inch, and 12-inch thicknesses, the larger sizes come with a gel foam topper.
- Plush soft: Made with multiple layers of foam and thick latex.
- Luxury firm: Made with firm quilted foam and a shock-absorbing base.
On a phone call with a Craftmatic sales representative, our Reviews Team confirmed that the beds come with two wireless remote controls. The controls have a memory feature you can use to set your preferred bed positions.
Craftmatic adjustable beds lack some of the advanced features of competitors like Tempur-Pedic adjustable beds. The Model I does not have snore detection technology, which can benefit sleepers by gently raising the head of the bed when it senses the person is snoring. It also doesn’t have adjustable firmness or temperature control.
The Model I ships for free, and Craftmatic offers nationwide delivery and set-up services in the United States. A sales representative told a member of our Reviews Team that Craftmatic beds are delivered within two weeks, but several customers reported to the BBB that it took weeks longer for their beds to show up.
You can also opt to have the delivery service team remove your old bed frame and mattress or move it to another room. Tell the sales representative what you want done with your old bed during your purchase.
Model I price
Craftmatic isn’t transparent about prices, and our Reviews Team encountered several confusing and misleading sales tactics when they called customer service. Our Reviews Team was quoted a different price for the queen-size Model I each time we called, and representatives pushed us to buy larger, more expensive models.
On its website, the company advertises that many people qualify for a 50% discount without ever stating the full price of the beds. Craftmatic reportedly offers a discount to active military service and AARP members, but the only way to get a quote is to talk to a sales representative over the phone.
During one call, a sales representative quoted our reviewer $3,817 for a queen-size Model I. The sales representative said that if the Model I wasn’t available, the reviewer could upgrade to the Legacy Queen model at no additional cost. They did not explain why the Model I may not be available.
Another one of our reviewers called and requested the price for a Model I, but the sales representative would not provide the price and instead pushed them to purchase the queen-size Legacy model for $4,059.95.
During an additional customer service call, the representative said our reviewer was eligible for the Craftmatic 50th anniversary 50% discount and offered a price of $3,070 for the Model I. When our reviewer said they weren’t ready to purchase, the sales representative said the discount would no longer apply if they didn’t buy that day.