Senior Regulatory Policy Specialist

Organization Overview

The National Council on Aging (NCOA) is the national voice for every person’s right to age well. We believe everyone deserves to age with the best possible health and economic security, regardless of socioeconomic status, ethnicity, or background. NCOA empowers individuals with trusted, proven solutions to improve their daily lives, and we protect and strengthen federal programs that people depend on as they age.

Our vision: a just and caring society in which each of us, as we age, lives with dignity, purpose, and security.

Our mission: improve the lives of millions of older adults, especially those who are struggling.

Our social impact goal: improve the health and economic security of 40 million older adults by 2030.

NCOA’s Operating Principles

All employees are expected to abide by the Operating Principles promulgated June 2008: (1) Striving for Excellence in all that we do, fostering critical thinking and creative action. Welcoming and embracing innovation every day, not afraid of taking risks, trying something new, or adapting to a changing world. (2) Have respect and care for all and good stewards of our resources and opportunities. (3) Achieve shared goals by building an environment of collaboration in which everyone is expected to contribute. (4) Committed to a trusting and respectful work environment that: values honest and open communication, recognizes individual differences and points of view, and ensures the fair treatment of everyone.

Position Summary

The Regulatory Policy Specialist will provide collaborative leadership in regard to regulatory and administrative policy development and systems change at the Center for Benefits Access, a part of the Economic Security Team and Public Policy and Advocacy Team, at the National Council on Aging.


  • Lead NCOA’s efforts to analyze and comment on regulatory policy and administrative rules and guidance related to benefits access for vulnerable older adults, especially Medicare and Medicaid benefits.
  • Conduct policy analyses related to improving access to benefits, particularly regarding low-income assistance programs, Medicare services, social determinants of health, and home and community-based services and supports.
  • Research and analyze regulatory and administrative policy related to health care access and healthy aging, including the preparation of written reports and oral presentations in a variety of settings.
  • Review and comment on agency initiatives to determine impact on older adults’ access to health care, seeking to increase low income older adults’ participation in benefit programs.
  • Serve as liaison and strengthen relationships with key staff, particularly the Centers for Medicare and Medicaid Services, to ensure organizational goals are considered, i.e., increasing access to benefits.
  • Proactively and responsively engage in policy development and positive systems change related to health benefits access for vulnerable older Americans through close collaboration and consultation with NCOA’s public policy and advocacy team, as well as with external partners. Partners will include other beneficiary groups, community-based organizations, industry stakeholders, and academic thought leaders.
  • Provide subject-matter expertise on content for consumers and community partners, practitioners and policymakers, through NCOA website, MyMedicareMatters, newsletters, conference presentations, webinars, and other NCOA publications.
  • Assist in writing funding proposals and maintaining relationships with funding partners
  • Contribute to literature that generates and disseminates new knowledge analyzing promising practices and cost-effective strategies for sustainable benefits access and enrollment.


  • Bachelor’s degree (Master’s preferred) with at least 3-5 years of experience in a high-level health care policy related position.
  • Extensive knowledge of Medicare and Medicaid, related federal health policy issues, other federal low-income benefit programs, and provisions of the Affordable Care Act relating to vulnerable seniors. 
  • Extensive knowledge of Medicare and Medicaid regulatory and administrative procedures and practices, particularly regarding the Centers for Medicare and Medicaid Services.
  • Skill in establishing and maintaining effective working relationships with federal officials, health interest groups, and agencies.
  • Ability to analyze qualitative and quantitative research on related topics, analyze and format into action plans for the development of services.
  • Working knowledge of management, financial, program development, research and evaluation skills.
  • Must possess strong verbal and written communication skills, ability to organize and to function as a cooperative team member.
  • Good organizational skills with attention to detail. Ability to prioritize multiple assignments, to achieve timely and thorough completion of assignments.
  • Skill in identifying problems and recommending solutions.
  • Demonstrated technology skills and experience with Microsoft Word, Excel

Job Specifications

  • Mission Driven: You understand the big picture and can easily translate our objectives into social impact.
  • Customer Oriented: Internal and external stakeholders respect you for your knowledge and abilities, and find you both approachable and responsive.
  • Autonomous and Collaborative: While we work closely together, we trust you to exercise independent judgment, do your job well, and know when to seek guidance from senior staff.
  • Commitment to Cultural Competency: A personal approach that understands and values the individual and respects differences.
  • Highly Organized: You have excellent organizational skills. You efficiently track the necessary details and effectively disseminate information.
  • Organization Agility: You understand how organizations work, where to build relationships, and how to get results through other people.
  • Adaptable: You can anticipate and respond to change in a fast-paced environment on a daily basis and demonstrate a willingness to learn new ways of approaching your work to achieve better results.
  • Inquisitive: You like learning new things and like to collect and share information. You don’t wait for things to happen- you initiate action and make things happen.

What’s Attractive to the Right Candidate?

  • For more than 65 years, NCOA is committed to improving the lives of older adults, our passion, and our mission. NCOA is a highly-regarded national institution.
  • Your work will be highly visible and critical to promotion of NCOA’s programs and resources.
  • The work you do today will have an impact for decades to come.
  • Your work provides a direct and immediate service: supporting community-based organizations to strengthen programs and services that increase the quality and years of life for millions of older Americans.
  • This is an intellectually stimulating environment and an organization that works passionately and enthusiastically to fulfill the goals of our programs and our overarching mission.
  • Your experience, opinions, and expertise are valued—what you bring to the table is vital to our success.
  • We offer a competitive salary and excellent benefits package, including medical and dental insurance, 403(b) retirement plan with a generous contribution, life insurance, short-term and long-term disability insurance, education assistance and more.
  • NCOA is an Equal Opportunity Employer and is dedicated to these principles. We value and welcome diversity in the workplace and encourage all minorities, women, veterans, and persons with disabilities to apply.

ADA Specifications

Requires the ability to speak, hear, and use hands to operate standard business equipment, including computers and other relevant technology.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, responsible accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

To Apply

Simply email your resume to Human Resources at with “NCOA – Senior Regulatory Policy Specialist” as the subject of the email.

NCOA is an Equal Opportunity Employer. NCOA is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. NCOA does not discriminate on the basis of race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law.