NCOA is seeking an experienced professional to serve as Senior Director of Research and Evaluation. The Senior Director will oversee the design and implementation of a coordinated research and learning agenda for NCOA, including: 1) evaluating the impact of various health and economic security programs; 2) developing a comprehensive understanding of NCOA’s target population(s); and refining NCOA’s methodologies for measuring social impact.

The Senior Director, in collaboration with program area leaders and staff, will serve as an internal expert for evaluation studies and work collaboratively with staff across NCOA to design and implement research and evaluation studies, build capacity for ongoing assessment and develop information to inform practice and policy.   She/he will help develop the evaluation and research components of proposals for government, foundation and corporations led by other NCOA staff and also develop proposals for which the Senior Director will serve as Principal Investigator.

This position will report to James Firman, Ed.D and work closely with program staff across the organization. In the future, this position may report the Senior Vice President for Program/Innovation when that position is filled.

NCOA’s Operating Principles

All employees are expected to abide by NCOA’s Operating Principles:

  1. Striving for excellence in all that we do, fostering critical thinking, and creative action.  Welcoming and embracing innovation every day, not afraid of taking risks, trying something new or adapting to a changing world.
  2. Have respect and care for all and good stewards of our resources and opportunities.
  3. Achieve shared goals by building an environment of collaboration in which everyone is expected to contribute.
  4. Committed to a trusting and respectful work environment that values honest and open communication, recognizes individual differences and points of view, and ensures the fair treatment of everyone.
  5. Passion for the mission.

Essential Duties and Responsibilities

  • Oversee the evaluative components of various health, economic security and public policy programs.
  • Collaborate with program staff to manage the research and evaluation portfolio on selected topics, including: 1) developing research ideas; 2), designing, planning, and implementing research projects and, 3) in collaboration with programmatic staff, drafting research reports or other research-related products. Specific responsibilities will include:
    • Determine which projects warrant outside evaluation and which can be accomplished through internal data collection and analysis
    • Independently, or with external vendors, design and implement evaluation tools in support of NCOA’s programmatic goals, including both quantitative and qualitative methods as appropriate
    • Oversee the use of evaluation as a tool in accomplishing programmatic and organizational objectives and ensure that data are being collected correctly, analyzed appropriately and adapted as needed
    • Work collaboratively with programmatic leaders to assure that evaluations provide high quality, useful and timely information
    • Work across the organization to coordinate and collaborate research and evaluation efforts with other programmatic work
  • Advise NCOA staff on continuous refinement of NCOA’s social impact methodology to maintain integrity in NCOA’s public accountability and the collection of outcomes to reflect these methodologies.
  • Lead the development of research and evaluation sections of major proposals.
  • Serve as a key resource and strategic thought partner to senior managers; contribute to the overall strategic direction of both the research team and the broader organization.
  • Mentor and include programmatic research associates into conversations related to their respective area’s research and evaluation plan and develop an organization-wide team to inform research practices and knowledge sharing.
  • Manage special projects for the CEO, conducting relevant research and/or design evaluations on an as-needed basis.

Required Qualifications, Knowledge, and Skills

  • Passion for NCOA’s mission.
  • At least 8-10 years of experience in developing and executing data and information-driven strategies for community-based research and evaluation projects.
  • Strong ability to think analytically and critically, including translating ideas and insights into real-world research projects with specific and measurable outcomes.
  • Deep creativity and an ability to use data to uncover potential opportunities for growth and innovation across an organization.
  • Ability to think analytically and critically, including translating ideas and insights into real-world research projects with specific and measurable outcomes of value to managers, policy makers and the public.
  • Demonstrated ability to collaborate on and/or write evaluation sections of winning proposals.
  • Proven experience in leading cross-organizational projects, preferably in a nonprofit organization.
  • Exceptional writing skills necessary to draft evaluation components of proposals.
  • Demonstrated ability to quickly absorb and become articulate about NCOA’s programs to complement the expertise of other team members.
  • Experience managing and motivating staff.
  • Strong interpersonal skills; ability to collaborate and effectively interact with external evaluators/vendors and to build partnerships around common interests and goals.
  • Outstanding oral, writing and presentation skills, including organizing and conveying information clearly and persuasively to a variety of audiences.
  • Demonstrated experience with knowledge management and content management practices.
  • Working knowledge of statistical software programs (e.g., SPSS, Stata); strong computer skills.
  • PhD or other terminal degree required.

Other Skills & Attributes

  • Collaborative work style
  • Flexible
  • Mission Driven

ADA Specifications (Physical demands that must be met in order to successfully complete the essential functions of the job): Requires the ability to speak, hear, and use hands to operate standard business equipment, including computers and other relevant technology

NCOA is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics disability, age, veteran status or any other basis protected by law.

How to Apply

Candidates are strongly encouraged to apply as soon as possible. The position will remain open until filled.  Applications, including a cover letter describing your interest and qualifications, your resume (in Word format), and where you learned of the position should be submitted to: