Reporting directly to NCOA’s President & CEO, the Chief of Program Innovation/Impact will spearhead the organization’s grant-related work to improve the health and economic security of millions of older adults by developing and deploying real life solutions critical to better navigating aging. The role will oversee NCOA’s work in healthy aging, benefits access, senior hunger, home equity, and workforce development with specific emphasis on the following three areas: innovative design and development of programs, leadership and management, and funding development/diversification.


Innovative Design and Development of Programs

  • Foster collaboration and creative thinking across the organization designed to maximize the social impact of current program Develop new proposals from public and private sources, in partnership with Program Staff, the CEO, the Chief Development Officer (CDO) and the Chief Strategy Officer (CSO).
  • Drive research efforts to identify emerging trends/issues in the target population and create potential programming to address them. Design and vet such programming comprehensively by taking into account the process of validation, the strategy for scaling, the feedback process for evaluation and improvement, and the potential impact from expected outcomes.
  • Support business development activities and help program staff to design, write and implement proposals with strong evaluation components, especially for community- based and on-line program innovations to foundations, corporations, governments and other relevant entities.
  • Help to further NCOA’s core competency in developing and scaling evidence-based community-based and online service.
  • Serve as an internal expert for evaluation, build capacity for ongoing assessment and lead efforts to inform the field of best practices for aging services and shaping policy on a national level.
  • Ensure that all research and evaluation projects in program areas and other parts of NCOA (such as the Aging Mastery Program, BenefitsCheckUp® and social impact measurement) are conducted with sound methods and techniques.

Leadership and Management

  • Ensure ongoing programmatic excellence.
  • Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility, span of control, performance, and aspirations.
  • Provide leadership in development of inter-team communication and cohesiveness, sustaining and enriching the culture and supporting staff.
  • Work collaboratively with the senior management team to integrate cross program activities and functions.

Funding Development and Diversification

  • Serve as an actively-engaged contributor and content expert for the funding development process.
  • Act as an external face of the organization contributing to the development of awareness regarding NCOA and its demonstrated value proposition to society.


The Chief of Program Innovation/Impact will be committed to NCOA’s strategy and passionate regarding its mission. All candidates should have demonstrated success with proposal writing and engaging funders to support/sustain proven programs as well as development and deployment of new innovative programs; demonstrated leadership, talent development, and budget management capabilities; and significant experience with the design of qualitative or quantitative research/program evaluation techniques and processes.

Specific requirements include:

  • Entrepreneurial in his/her approach, this individual will have taken a hands-on posture in leading a variety of initiatives. The ideal candidate will have a track record of effectively leading a performance-based and outcome-based program and staff. She or he will have developed and operationalized strategies that have elevated a program or organization to the next stage of growth/impact.
  • The successful candidate will have recruited, managed, and developed a strong team of staff and program/project managers. This individual will serve as a “player/coach” expected to inspire and mentor his or her team.
  • Proven track-record of progressive experience in proposal development, program management and evaluation.
  • Unwavering commitment to quality programs and excellence in organizational and project management with the demonstrated ability to achieve strategic objectives while responsibly managing to a budget.
  • Strong demonstrated ability to secure capital or fundraise based upon the engagement of a wide range of stakeholders including advisory groups, coalitions, forums, trade associations, foundations, corporate sponsors, and practitioner groups.
  • Strong ability to think analytically and critically, including translating ideas and insights into real-world research projects with specific and measurable outcomes.
  • Excellent oral and written communication skills; a capable public speaker possessing the ability to communicate with and gain the confidence of people from a variety of sectors and settings.
  • Experience in developing and managing evaluations of community-based program innovations.
  • Ability to work effectively in collaboration with diverse groups of people.
  • Integrity, positive attitude, mission-driven, and self-directed with demonstrated passion for NCOA’s purpose and commitment to working collaboratively with a high-performance management team of senior professionals.
  • A team player, who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, work environment.  Works hard, works smart, and sets a performance example for others.
  • An individual who is able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities.
  • Strong analytical skills; basic business intuition, the judgment that stems from experience, and common sense.

Minimum education and experience

  • Minimum of 10 years of relevant work experience
  • Master’s degree required; Ph.D. preferred

Procedure for candidacy

Inquiries and nominations are invited. This search will be conducted with respect to the confidentiality of candidates. Communications may be sent to Wayne Luke and John Fazekas, the Witt/Kieffer consultants working with National Council on Aging on this endeavor:

John Fazekas, Consultant Not For Profit Practice Witt/Kieffer
35 Corporate Drive, Suite 290
Burlington, MA 01803
(781) 564-2633