State Oversight and Quality in Managed Long-Term Services and Supports
Shortcut Navigation:
Change Text Size: A A A

State Oversight and Quality in Managed Long-Term Services and Supports


Date: December 6, 2013

Time: 02:00 PM ET - 03:30 PM ET

Type: Webinar

Listen to the recording

Download the presentation

Sponsored by: NCOA and the Friday Morning Collaborative

As states implement Medicaid managed long-term services and supports (MLTSS) programs, strong state oversight is needed. Adequate state infrastructure, staffing capacity, and expertise in such areas as contract monitoring and quality are essential.

This webinar will draw upon the expertise of current and former state staff with extensive experience in MLTSS. They will provide an overview of MLTSS programs in Tennessee and Arizona, highlight oversight capacities, and discuss quality approaches related home and community-based services outcomes.

In addition, CMS will provide an overview of the External Quality Review process and discuss recent guidance to states concerning this for MLTSS.


  • Patti Killingsworth, Assistant Commissioner, Chief of Long Term Services & Support, Bureau of TennCare
  • Jami Snyder, Centene Corporation; former Operations Administrator, Acute and Long Term Care, Arizona Health Care Cost Containment System
  • Thomas Shumard, Health Insurance Specialist, Division of Quality, Evaluation and Health Outcomes, Centers for Medicare and Medicaid Services




want to sign up

Get the latest news on health, economic security, and advocacy for older adults.

Sign Up