Speaker: Marisa Scala-Foley, director of NCOA's National Center for Benefits Outreach & Enrollment

• Listen to the recording.
• Download the presentation.

How can you promote understanding and confidence among older adults as they navigate today’s complex health care delivery system? Discover:

• A foundation in functional literacy and health literacy
• Tips to help make your written materials as easy to read and understand as possible
• Suggestions as to readability tests that can strengthen your materials even further