Executive Leadership
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Executive Leadership


NCOA's management team includes the following talented leaders.

James Firman, EdD

President and CEO

For more than 30 years, James Firman, EdD, has been a leading force for innovation in services, programs, and public policies for older persons.

Under his leadership, NCOA has developed many nationally acclaimed programs to improve the health, independence, and economic security of older adults. NCOA has also developed world-class core competencies in collaborative leadership, fostering and scaling evidence-based innovations, and advocacy.


Ramsey Alwin

Vice President, Economic Security

Ramsey Alwin creates and implements NCOA's strategic vision for comprehensive, person-centered economic assistance for vulnerable older adults.


Howard Bedlin

Vice President, Public Policy and Advocacy

Howard Bedlin is responsible for all of NCOA's federal and state legislative advocacy efforts on issues and programs of concern to older adults.


Sharon Gleason

Chief Development Officer

Sharon Gleason is responsible for helping NCOA achieve its goals by enlisting the support of corporate, foundation, and individual partners and donors.


Rina Pennacchia

Vice President, Human Resources and Talent Management

Rina Pennacchia is a strategic human resource leader who works with the NCOA president and senior leadership to foster best programs and practices to make NCOA a great place to work.

Marlene Schneider

Vice President, Decision Support Services

Marlene Schneider leads the development and support of NCOA's online decision support tools for older adults and their caregivers, including BenefitsCheckUp® and EconomicCheckUp®. 


Donna Whitt

Senior Vice President and Chief Financial Officer

Donna Whitt is responsible for managing and directing the activities of the Finance, Human Resources, and Operations Division of NCOA. She ensures that the organization and its subsidiaries are managed in a financially and operationally sound manner consistent with accounting, legal, and other requirements. 

Wendy Zenker

Vice President, Public/Private Programs

Wendy Zenker oversees major grant-funded programs within NCOA's health and economic security impact areas.


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