Senior Director/Director of Resource Center
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Senior Director/Director of Resource Center


Date: September 26, 2013

Organization: NCOA Center for Healthy Aging

Location: Washington, DC

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Position Summary

  1. Responsible and accountable for planning, budgeting, execution, strategy, methods, and employees of the National Resource Center for Chronic Disease Self-Management Education (CDSME) funded through a cooperative agreement with the Administration on Community Living. 
  2. Assures the CDSMP Resource Center (RC) continues to be the leading source of information and effective technical assistance to facility the widespread implementation of evidence-based self-mangement education and support programs in health and community settings.
  3. Oversees and manages the Center’s day-to-day activities, monitors performance quality and prepares reports as required to fulfill all grant and funder requirements. 
  4. Works closely with the SVP to set strategic direction for Resource Center and assure coordination/integration of its activities with those of the Self-Management Alliance and other Center for Healthy Aging (CHA) initiatives (e.g. Falls Free, Mental Health, Community Education, etc.).
  5. Provides leadership in identifying and pursuing funding and partnerships to support and grow the Resource Center and CHA.
  6. Provides leadership to the national Falls Free Initiative, integrates falls prevention into the work of the Resource Center, promotes this work with health care systems and health providers, and seeks resources to sustain and expand the initiative.

NCOA’s Operating Principles

All employees are expected to abide by the Operating Principles promulgated June 2008: (1) Striving for Excellence in all that we do, fostering critical thinking and creative action. Welcoming and embracing innovation every day, not afraid of taking risks, trying something new or adapting to a changing world. (2) Have respect and care for all and good stewards of our resources and opportunities. (3) Achieve shared goals by building an environment of collaboration in which everyone is expected to contribute. (4) Committed to a trusting and respectful work environment that: values honest and open communication, recognizes individual differences and points of view, and ensures the fair treatment of everyone.

Essential Duties and Responsibilities

  1. Work closely with the ACL, the SVP, Resource Center and NCOA staff, and Partners/Advisors to develop and implement a comprehensive strategy to expand the reach, effectiveness, adoption, and sustainability of CDSMP nationally and in the states.
  2. Identify funding opportunities, writes proposals, and secure funding of between $250,000 and $500,000 or more to continue and expand the work of the RC and CHA.
  3. Understand and respond to the needs and priorities of ACL and other funders and incorporate them into TA work plans and products. Work cooperatively with funders and stakeholders to set priorities, identify key tasks, review progress, and prepare relevant reports and other documents.
  4. Develop and deliver a comprehensive, innovative, state-of-the-art portfolio of TA tools and resources for ACL grantees and others, including telephone consultation, conference calls, web-based trainings and tools, the CHA website, webinars, learning networks, grantee meetings, and other means to address the priority needs of ACL grantees and community partners.
  5. Continually monitor, evaluate, and assure the quality, effectiveness, and impact of TA and RC operations including the work of RC staff, consultants, and partners.
  6. Develop and maintain significant partnerships with governmental, health care, community organizations, and state coalitions to further the work of the RC to scale and sustain evidence-based self-management supports and programs. Foster collaboration with a variety of public and private national, state, and local organizations and state coalitions, and actively seek their engagement in the work of CHA and the RC.
  7. Engage external experts and convene workgroups to address special topics including: a)how to best engage and provide CDSMP to adults with disabilities and other special populations, and b) how to effectively partner with health care organizations. Provide oversight and leadership to these efforts, ongoing staffing, and develop reports, issue briefs, and ready-to-use materials for national distribution.
  8. Identify opportunities for funding the RC and CHA and lead proposal development activities to increase available revenues and other resources, and develop new initiatives to address priority areas, including falls prevention and the Falls Free Initiative.
  9. Maintain an accurate, detailed, and comprehensive record of all RC activities and TA provided, and prepare reports of these activities to funders and for NCOA/CHA internal operations and board reporting.
  10. Systematically monitor the needs of ACL grantees and other partners through regular surveys, key informant interviews, and other means and respond to those needs by development materials, information, and technical assistance to address them.
  11. Manage day-to-day operations of the RC. Develop and monitor work plans. Ensure timely and efficient operations. Prepare and submit required progress and final reports. Work with finance staff on budget and financial reporting.
  12. Integrate the Falls Free Initiative into the work of the RC and seek resources for its continuation and expansion. Provide coalition building TA to state and local coalitions to enhance partnerships, infrastructure building and impact. Conduct quarterly conference calls with state coalitions, produce the bimonthly Falls Free e-newsletter, promote and leverage the annual Falls Prevention Awareness Day.
  13. Seek opportunities to publish (internally and externally) and market (through speaking engagements, conference presentations, etc.) the activities and learning of the RC and CHA.

Qualifications, Knowledge, & Skills Required

  1. Advanced degree required in a health-related field (aging, social work, public health) and 7-10 years or more experience providing and leading complex technical assistance, development, training, or related initiatives in health, human services, and/or aging.
  2. Passion for the mission of NCOA, and demonstrated ability to secure funding for large-scale innovative research & development projects.
  3. Knowledge of state-of-the art technical assistance strategies and ability to develop and deliver a comprehensive portfolio of TA tools and resources to address the priority needs of grantees and community partners.
  4. Outstanding skills in communication (oral, written, presentation, interpersonal), partnership development, cross-sector collaboration, grant writing, fund development, and project management.
  5. Ability to lead a diverse team of talented staff, consultants, and partners, and work closely with grantees.
  6. Knowledge of grants management and federal standards governing cooperative agreements.
  7. Knowledge of and experience with health systems and health care delivery. Familiarity with the Affordable Care Act and its provisions and goals and quality standards governing health care providers, Person Centered Medical Homes, Medicare Advantage, Accountable Care, and other elements of the health care landscape.
  8. Knowledge of evidence-based health promotion and disease prevention programs, including patient self-management and falls prevention is required.
  9. Ability to coordinate a variety of tasks simultaneously and follow up on details.
  10. Ability to think fast, make decisions on own, and function independently in close cooperation with others.

ADA Specifications

  1. Ability to speak, see, hear and use hands to operate standard business equipment including computers, fax machines, copiers and the like.
  2. Ability to travel and drive.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, responsible accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.